Mts — Harassment for non-payment of bill for a data card which did not work at all.

Address:

Chennai, Tamil Nadu

If you want to get a criminal legal notice, for an offence that you did not commit, then buy a MTS data card . It is a fraud company, threatening and cheating the customers . I bought a 3G plus MBLAZE ultra wifi data card in december 2014, in Chennai . I needed it very badly with immediate/fast activation. The activation process was said to be completed in 3 days and the data card did not work . On calling customer care, I was told to upgrade the software on data card in a MTS store. So I again went to MTS store and upgraded the software and then came back to find that it did not work. Again called up MTS customer care, and was told to go to store again and check . By doing all this I had lost one week and decided to cancel the data card and asked for refund. [By this time, I got another datacard from another vendor and got it activated and working in a day. ] I registered a complaint and a request for cancellation of MTS data card at customer service . My ordeal has just began. After two weeks, a bill for Rs.797 was sent to me for various charges.( remember my data card was not even working !!!). Then after one month, I got another bill for Rs . 969, which included late fee. I have been calling up customer service to refund and revoke all these charges as I did not use it at all. Then came a legal notice to my surprise for non-payment of charges. I was threatened that legal action will be taken if bill is not settled. I refused to pay thinking that justice will prevail. Today, 05/05/2015, I got a call from some advocate in Delhi High Court, that If it is not paid then Rs10000 will be charged. Is this threatening ? Is this goondagiri by MTS ? Shame on you. I think MTS people responsible should be punished and put behind bars for causing trouble to common people. Please dont buy or recommend it to anyone. By the way, My MTS number is [protected] .