[Resolved] Mts — Internet connectivity issue and fake promises | |||
Hi, Iam imtiaz basha chennai, one month back during sunday i bought MTS data card 3g plus postpaid connection from MTS by their executive name Nagaraj. His mobile number is [protected], he said it will get activated on tuesday but i received a call on wednesday that my internet is activated. When i checked for internet no connection established and i waited for another day.Then finally i called the guy nagaraj he said call customer care or else he will come next day. From then he came after two days when i was not available in home. I said why he bothers about me you have came home and should rectified that his service too.He said rudely that you complaint to customer care and i asked for payment back which he promised me 30 days money back guarantee while he given me data card. he said your money has gone to MTS head office and you should ask MTS only and cut my call. For more phone calls and mails to MTS head office i did not get clear response and they are handling only money.How to cheat customers with their fake promises. So people kindly note that executive name and his mobile number and never buy MTS data card.He is being there at ASCENDAS building and selling this fake product.so please guys dont waste money.. MTS is born to cheat. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint. | |||
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