Mts Mblaze Ultra Wifi Prepaid Dongle — Speed not as promised

Address:

Bangalore, Karnataka

I purchased MTS MBlaze Ultra Wifi Prepaid dongle with MDN number: [protected] on 15.3.2015 and it got activated on 16.3.2015. Since then the speed is just below 0.5 Mbps. I called customer care and they provided me with some troubleshooting steps; after which the speed improved and it was 0.9 Mbps for 5 mins. Then again it went back to 0.3 Mbps. I called customer ervice several times and raised a complaint with complaint no.Mar/5594. And I was told that technician will come to my place and do the needful, with which the speed will be improved. This is the worst choice I made of buying MTS dongle. The promised speed id 9 Mbps but the speed is not even 0.9 Mbps continuously. I am fed up with this dongle. It is utter waste of my money. I request the concerned authority to take some action and refund the money bcoz I know that the speed is never going to improve.