[Resolved] Mts Mblazw / Wifi Dongle — very low speed

naresh bana

Address:

Jaipur, Rajasthan

Hi, I am using MTS connection for the last 18 days approx. They promised a speed o[censored]pto 9.8 mbps but I rarely get a speed very slow.even video is not playing properly. when I try to download a movie the movie gets downloaded at a speed of 20 - 30 kbps. Customer care doesn't resolve the issue and they only promise that it will be resolved within 22 hours. Even an engineer doesn't visit to check the problem and they close the issue saying that the issue has been resolved. . I am still continuing with my problem of slow internet speed and MTS is least bothered to resolve it, i am still waiting for their response but they do not.my MDN no. is[protected]...mobile [protected]...my name is Narendra Singh Shekhawat.

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Complaint marked as Resolved

sir/madam, when i make complain to the mts service center they give me complaint number after that automaticly i got mesaage that your complaint has been resolved before solving even home visit did not fulfiled and then i make another call to mts service center they said that we have called you many times but your phone was switched off...