Mts — MTS Wifi Device not working in my indoor location | |||
Dear Sir, Thanks for your reply regarding disconnecting MTS data card service. Me the holder of MTS data card no [protected], viewed your mail and not satisfied by your reply. When I got the device I found the indoor connectivity is not fair. So I complained to set it correct. But the technician who attends this could not able to resolve the problem. If I have the device without indoor connectivity the purpose of mine could not be attained. You have stated in your very first mail the time limit for redressal of complaints is at least three days. But even after four months no remedial measures were taken. After getting your MTS data card i introduced five more subscribers. Since I’m not satisfied with your service, I wish to quit from this service immediately. Kindly adhere it. Assure the disconnection by your mail. The last bill amount of Rs.509/- for the month of April is requested to be adjusted with the device amount. P.S.Sundar MTS data card no [protected] Was this information helpful? | |||
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint. | |||
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+91 12 4481 2500 [Corp. Office]
MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
In my indoor we have using only one mobile Wifi login. your MTS wifi device has connected only the download speed of 0.04kbps and upload speed 0.02kbps. (your technician also confirmed it)
From the beginning i am raising this problem but your end only asking the payment. not customer satisfaction. i am already paid three months bill without satisfaction. please resolve this issue ASAP.
Regards,
P.S.Sundar
MTS number [protected]