Mts — New postpaid connection issue

Address:

Chennai, Tamil Nadu, 600083

I bought a MTS postpaid Datacard on 17th Oct'15. They told that it will get activated on the same day by evening and executive will come for the address verification. But the verification team came on Sunday 18th Oct'15 around 8:00 pm, by that time I was out of town so I requested him to come on Tuesday between 3:00 pm to 5:30 pm. I didn't get a proper response for it. Tuesday I called and asked when they are coming for verification, they told as 6:00 pm. I patiently waited until 6:15 pm and got no update form them. At last, he came at 7:40 pm and questioned me as "why are you not in the mentioned address" it was as unacceptable behavior of speech from the verification team. Below two numbers are playing double game, [protected] [protected] MTS Customer support told that, once the verification team verifies your address proof and collects my photo and signature only then the datacard will get activated, but still now no activation team came to collect the proof and signature but today I got a sms at 5:12pm from YD-HTACTD as your datacard will activated Without my acknowledgement how can you send sms or how can you activate? I need a clear explanation of your procedure and also would like to know is this how you train your employees to verify address in a rude manner.