Mts — Payment not updated in system after 11 days

Address:

Ahmedabad, Gujarat

Hi, My MTS account number is [protected] and MDN [protected]. Account name is ASIM RAVAL. I have made a payment of Rs 652 on 6th June through HDFC cheque 000038. The amount was deducted from my account on 9th June and also attached proof for the same.(my account statement). Today is 17th June and still your system has not updated the status yet.I'm getting calls from MTS that I have not paid yet. I have contacted several times to the person where I deposited my cheque. The location was - MTS store -Gurukul, Opp Swaminarayan temple, Ahmedabad. Payment of this month will be due on 18th, if still your system will not update it, I will be penalised for Rs 100 which is unneccessory as I have made payment well in advance. I have also made complaint to customer care and complaint number is 2023 . I'm highly disappointed with your services, please resolve the issue at the earliest. Regards Asim