Mts — Poor internet service of MTS Gujarat...

Address:

Ahmedabad, Gujarat

Dear sir, Data card no. [protected] I have MTS dongle number [protected] unlimited 40GB pack. for the last 3 months. i am getting poor service. Even after repeated mails and complaints, the organization doesn't look sincere on resolving the problem. Their self help portal doesn't work, no one pick phones on customer care. and by writing complaint email, I get only automatic reply. It is the poorest service i encountered. They people claim speed to be 600-700 kbps but i get only 60-70 kbps.On Evening hours, the speed is only 10 kbps. I pay 1139.00 per month but the kind of service they provide, it is clearly the loot of my hard earned money. Sir, please look at the issue and resolve the problem as soon as possible