Mts Postpaid Datacard — Failed to configure datacard.

Address:110057
Website:MTS internet connection

We bought MTS datacard postpaid connection
But unable to configure .and requested them to return the amount of Rs 1300 but they refused .
As there is one year warranty they provide and one of the employee of mts told us that if the vonnection fails to cofigure then they return the totsl amount.
But I am not getting any positive response from them.
This company only fools the people and keeps on taking money as a bill charge. Without providing services.
Sorry to say this matter should be looked into and action should be taken
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    MTS / Sistema Shyam TeleServices [SSTL] Phone
    +91 12 4481 2500 [Corp. Office]
    MTS / Sistema Shyam TeleServices [SSTL] Address
    MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
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