Comments
I purchased an MTS MBLAZE ultra Wi Fi (Data Card No. [protected]) with speed of 9.8 Mbps upto 40 GB data usage and 144 Kbps after that. I have only consumed 25 GB data as shown on the company website itself but the speed is reduced to 144 Kbps. I am feeling totally cheated as I opted for this connection only 10 days back. I talked to the customer care but the person kept on stalling me for 1 hour before registering my complaint. It was the worst customer care experience ever. I have a very urgent exam coming up and it is very difficult to get the required study materials without high speed net. Please do something about it.
Shashank Gupta
Ph. No. [protected]
Shashank Gupta
Ph. No. [protected]
I purchased an MTS MBLAZE ultra Wi Fi (Data Card No. [protected]) with
speed of 9.8 Mbps upto 40 GB data usage and 144 Kbps after that. I have
only consumed 25 GB data as shown on the company website itself but the
speed is reduced to 144 Kbps. I am feeling totally cheated as I opted
for this connection only 10 days back. I talked to the customer care but
the person kept on stalling me for 1 hour before registering my
complaint. It was the worst customer care experience ever. I have a very
urgent exam coming up and it is very difficult to get the required
study materials without high speed net. Please do something about it.
speed of 9.8 Mbps upto 40 GB data usage and 144 Kbps after that. I have
only consumed 25 GB data as shown on the company website itself but the
speed is reduced to 144 Kbps. I am feeling totally cheated as I opted
for this connection only 10 days back. I talked to the customer care but
the person kept on stalling me for 1 hour before registering my
complaint. It was the worst customer care experience ever. I have a very
urgent exam coming up and it is very difficult to get the required
study materials without high speed net. Please do something about it.
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+91 12 4481 2500 [Corp. Office]
MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
Shashank Gupta
Ph. No. [protected]