MTS / Sistema Shyam TeleServices [SSTL] — Even after mts data card surrender and the amount refunded getting legal notice generated.

Address:Chennai, Tamil Nadu, 603001

Hi,

I bought MTS data card on August 2011, due to network issue in the Data card raised complaint to MTS and the Head of MTS from Chennai Sriram and the manager Sridhar accepted to refund the money back if there is no network in my area.

So the same has been verified by their network team and SrirRam asked the corresponding team to refund the money back. I have got the money back on the same month.

The person took a letter from me saying Refund has been received.

I was getting the legal notice letter frequently, So I have contacted Sudaracholan from MTS who is currently in MTS. Informed to the person who called to me regarding leagal notice dept.

Sudaracholan confirmed its under waiver, informed the same to legal notice dept and asked them to contact him.

After 10 months again the same torturing message started flooding my message.

Please help me in this regards, even after getting my refund amount im getting these kind of messages which is hurting me a lot personally.

Thanks,
Rajkumar.R
Was this information helpful?
No (0)
Yes (0)
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MTS / Sistema Shyam TeleServices [SSTL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    2563
    Pending
    0
    Resolved
    728
    MTS / Sistema Shyam TeleServices [SSTL] Phone
    +91 12 4481 2500 [Corp. Office]
    MTS / Sistema Shyam TeleServices [SSTL] Address
    MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
    View all MTS / Sistema Shyam TeleServices [SSTL] contact information