MTS / Sistema Shyam TeleServices [SSTL] — Harrasment

Address:	110020
Website:	www.mtsindia.in

Date: Wednesday 14 September 2016
Subject: Harassment
To: appellate.[protected]@mtsindia.in, Maitri.[protected]@maitri.org.in

Hi,

I'm writing regarding Vijay Bora's Mts a/c, [protected]. This a/c was disconnected on the 21/07/16 after a payment of Rs1, 500/- (settlement) straight after 2days I received a legal notice stating payment due. When I called the customer service Mts they told me there was some problem in their system hence I received the legal notice as due to their system error I was overcharged. He even apologised for the same. Past 1 month MTS agents have been calling me threatening me saying they are lawyers and if I don't pay Rs1, 500/-extra they would take actions. I even mailed MTS stating my concern. (I have the mails exchanged). They continuously harassed me to pay for the service I haven't used. They can check their customer service voice recordings. Today they threatened me by the head constable named Mr.Brahmaraj. I feel vulnerable and scared. I have send the attachment of the message they send me after the police threatening.
I received a call at 05:28pm today (14.09.16). From Karkardoma police station, Mr.Brahmaraj head constable, I'm a girl when I questioned him as to why he had called, he started yelling at me and threatening me saying he'll come to my house after 7 & I can do whatever is in my power to stop him from coming. I tried reasoning with him when he stated harnessing me and yelling, threatening me. I told him he's a government official and he's not suppose to talk to a women in a threatening manner, nor come home after 7pm but he yelled again.
I'm all in tears an feel that my security is in danger as he has threatened me.
He said the MTS Guy is along with him without giving me a moment to speak he outbursts. I could not believe my years.

Kritika