MTS / Sistema Shyam TeleServices [SSTL] — Mts asking for settlement amount even after payment of all the dues

Address:	122001
Website:	www.consumercomplaints.in/new_complaint

Email from MTS

Dear. Sukant Bhatia,

Subject : Settlement of Outstanding Dues

Reference: PA : [protected]

Mob. No : [protected]


This is with reference to the discussion you have had with our collection representative in connection with settlement of your above mentioned MTS account.

For settlement of your said account, kindly make payment of an amount of Rs. 1255/- (hereinafter “Settlement Amount”). Please note that Settlement Amount has been arrived at after adjusting all relevant charges and the Security Deposit, if any, paid by you to the Company.
Upon realization of payment of Settlement Amount through Demand Draft /Pay order/ Cash/ Credit Card, the outstanding amount in your account shall stand NIL. It shall be deemed to be a full & final settlement of your MTS account and thereafter this communication may be treated as “No Due Certificate”.

This settlement offer is valid for a period of 1 days starting from 12- Feb-2016 to 12- Feb-2016 and you are requested to ensure payment during this period. After the expiry of the said period, this offer shall be treated as null and void and the Company reserves it’s right to take such actions, as it may deem fit, to recover the outstanding amount.


This is without prejudice to any of our rights whatsoever.

Thanking you


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This E-Mail may contain Confidential and/or legally privileged Information and is meant for the intended recipient(s) only. If you have received this e-mail in error and are not the intended recipient/s, Kindly notify the sender and then delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful.

Internet Communications cannot be guaranteed to be secure or error-free as information could be delayed, intercepted, corrupted, lost, or contain viruses. Sistema Shyam Teleservices Limited does not accept any liability for any errors, omissions, viruses or computer problems experienced by any recipient as a result of this e-mail.

reply to email

sukant bhatia
11:46 AM (0 minutes ago)

to Chetan
to whom so ever it may concern

all the dues are made & there are no standing dues for the MTS Mob. No : [protected]. You are required to send the details of any outstanding. There is no clause of self made said "settlement amount". you are required to immediate discontinue the connection.

also, no discussions have ever been held in this regard

regards
sukant bhatia