MTS / Sistema Shyam TeleServices [SSTL] — Mts mblaze data card :[protected] (Customer request not updated and case lodged on customer and asking for bill payment) | |||||
MTS Nodal Officer Karnataka: I got a call from Delhi stating that a case has been logged on me from MTS for not paying the Datacard Bill payment. I have been politely updating to all the MTS customer care calls that I have put this Datacard to Safe custody, but today which has outburst my prolonged patience in answering to all of your customer care calls and the pending bill payment messages which I get regularly even after confirming the customer care people that I have temporarily put this MTS Data card to SAFE CUSTODY (with a charge of 150/= for 3 months). I kept telling the same story to each and every customer call which I kept getting but finally I thot the time has come to put it forward to you people now. I would like to tell you people also the issue and here it goes, Its regarding my MTS MBlaze Data card :[protected], which I got it few months back and due to some personal issue I had to cancel / temporarily hold this connection. So I decided to put this connection to Temporarily SAFE CUSTODY, which was suggested by one of your customer care people when I had given a call to disconnect this connection. So I made the last payment which was suggested by your customer care people, as without clearing the balance the connection couldn't be put to SAFE CUSTODY. Hereby right after making the payment I request to put this connection to SAFE CUSTODY & DONE . But few days later I started getting calls to make payment for this number and finally now I have received a Message stating that LEGAL ACTION would be taken. So I Would like to inform you people to kindly look into this issue and request to resolve this at the earliest. Was this information helpful? | |||||
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint. | |||||
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