MTS / Sistema Shyam TeleServices [SSTL] — Net speed issue

Address:

Jaipur, Rajasthan, 302013

Dear Sir,
I talked to MTS customer care executive as many times i have discussed many times my net speed issue but they told me daily new excuses about MTS data card like (first-we are working on 4g network so you have to face net slow speed after few days i call to mts customer care second-now this time they told me that your are living in a highly used area so cant access 3g net speed.after three days i again call to the customer care.this time they told me reset your mts data card two times then you can access your 3g speed.
now present day i told the customer care many time please open my complaint about net speed.they told me that we cant open your complaint because you are living in highly used area and also you are not in 3g capable area.
bablu sharma
[protected]

surya auto corp pvt ltd
senior customer care executive
B-121 sikar road road no.9 near matro mall,
jaipur