MTS / Sistema Shyam TeleServices [SSTL] — Warranty or Replacement with repaired device

Address:Ahmedabad, Gujarat, 382443
Website:selfcare.mtsindia.in

MTS service men on 16th Aug replace my device & gave Cracked repaired device I refused Next day gave also repaired device I again refuse.He tells go Thaltej Office Branch. Warranty means that if the device found faulty it will be exchanged with NEW DEVICE not with repaired old device which you get from other customers sowhy Igot oldrepaired device?
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    MTS / Sistema Shyam TeleServices [SSTL] Phone
    +91 12 4481 2500 [Corp. Office]
    MTS / Sistema Shyam TeleServices [SSTL] Address
    MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
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