Mts — SPEED PROBLEM IN T.NAGAR-CENTRE OF THE CITY & NO CUSTOMER SERVICE AT ALL

Address:

Chennai, Tamil Nadu

MTS, ([protected]) Your guys sold the MBlaze Ultra Wi-fi data card with a promised speed of 9.8 Mbps for 40 GB data per month to me on 4th Oct'14, activated the same on 6th Oct'14. And I have not received bill copy also. It's been a week since I bought this and even for a second I could not see at least 1 MBps on my screen during speed test. Though I gave a complaint on the very next day of the activation i.e. 7th Oct'14, nobody has responded or called at least to enquire about my problem yet and today is 12th Oct'14. You just sold me a plastic item for Rs. 1650/- using your sales technique and you are going to charge me Rs. 1125/- at the end of the month for not using your bloody service. In addition to this looting, now in your receipt mail, you say, 40 GB cannot be used at our discretion i.e. 20 GB during day & 20 GB during night. WTF is this?