[Resolved]  Mts — Threatening and Abusive Calls

Address:

New Delhi, Delhi

I purchased 2 3G dongles from MTS. After 1 month o[censored]se and terrible service I spoke with a customer service representative and asked that my connection be terminated. I have not received a bill other than my first months bill. Today I received an extremely abusive phonecall from [protected]. The man and woman on the line falsely claimed to be lawyers at the Patiala High Court and once I told them that correctly someone from MTS Customer care should speak with me, they started a tirade of abuses in hindi. I managed to record a good portion of the things being said to me. Including threats of raping my mother and sister. Whoever these people were I managed to put the phone on speaker and record their words on another phone. They do mention MTS multiple times in the middle of the horrible things they said. I demand action be taken as I am going to 1. Release this recording on all Social Media - including on your mts page and mail the recording to anyone I know in the media. 2. File a case of fraud and harassment against MTS India. Its shameful the kind of things this company does and its completely fueled by utter incompetence.