Mts — Unethical behaviour by your representative over phone

Address:

Gurgaon, Haryana

Dear Sir/Ma’am, This is reference to the telecon I had with one of your executive yesterday, I request you to take immediate action against him as he was using very abusive language over phone . For last few months every time when I receive call from your executives I am continuously requesting them to terminate my services of MTS data card no [protected] but they are not doing so . I am not using the data card .Yesterday I got a call from one of your executive regarding the payment and he started using very foul language .Below are the few sentences he used during the call. When I couldn’t hear his voice initially during call he said “ Are you deaf .At the time of making payments you people become deaf . You people are beggar, work in MNC and could not pay 700-800 Rupees . He was threatening me to make payment and saying me –I am sending you legal notice and come to the court tomorrow. Etc etc .He was continuously harassing me over phone . My sincere request to you to take immediate action against him. I need apology for this kind of behaviour by your representatives .Also please terminate my services immediately from MTS. It’s very shameful that these kind of people work in MTS who don’t even know how to talk. Below are the mobile numbers I got call .His name is something like Prakash( I don’t remember exactly) [protected] TIME 4.37 P.M [protected] time 4.34 P.M [protected] Time 4.46 P.M Best Rgds, Harpreet