Mts — Unsatisfied with MTS customer service and speed

Address:

Bangalore, Karnataka

Hi, My MTS number is : [protected] . i'm using 999 plan ( 9.8mbps ) but i'm getting maximum 2mbps at full HSD signal, i called customer care and told my problem but executive kept silent, i ask her then shall i close my connection, then she replied u can go to nearest MTS showroom and close the connection . Really how nice this customer support is . i got my connection just 1 week before . even i'm not getting speed that is ok, but this customer support is really screwed me . I'm not gonna pay my bill until i'm getting resolution . you can take any legal action against me if you are not ready to resolve my issue. Regards, Sathya Narayanan M.