[Resolved]  Mts — WRONG BALANCE DEDUCTION

Address:New Delhi, Delhi

My name is Avinash. My MTS No. is [protected]. while I'm in roaming, my amount Rs. 72 has been deducted even though my mobile was out of coverage for more than 3 month (from 7/6/2014 to 9/9/2014). when I came into coverage area on 9/9/2014. I enquired about the matter to CSR of the co. He told me you have activeted a service from your end and your balance will not refundable. I emailed to MTS appellate authority for the same but didn't get any response. I have registered for fully dnd and also out of network .sir how could service get activated . sir, please inquire for the same and if possible l want my money back . your faithful -Avinash kumar no-[protected] alternate no-[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MTS / Sistema Shyam TeleServices [SSTL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    2563
    Pending
    0
    Resolved
    728
    MTS / Sistema Shyam TeleServices [SSTL] Phone
    +91 12 4481 2500 [Corp. Office]
    MTS / Sistema Shyam TeleServices [SSTL] Address
    MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
    View all MTS / Sistema Shyam TeleServices [SSTL] contact information