Mumbai Customs — parcel held at customs

I sent a small parcel from the uk to my daughter-in-law yangreila vashum on 6th december, and it has been held at mumbai customs since 13th december for ‘unspecified reason’. The parcel contained a small toy (Value about £10) and a scarf (Value about £15) plus a christmas card. I don’t understand why it is being held.
The reference number is lb[protected]gb.
I would appreciate it if you could arrange to have the parcel released, or the presents are not going to arrive in time for christmas.
Regards
Margaret thorn
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