Mumbai Traffic Police — cancellation of challan

Challan no. Mumcm[protected] issued on[protected] at 12:37 pm., to car no. Mh08z8113, says of double parking wherein the actual case is that i had come to lohar chawl with my mother who is a senior citizen having a back and knee problem. I dropped her at the spot and waited to check whether she went into the right store to replace a magnet belt. I saw the traffic policeman take a photo of my car from the rearview mirror and promptly approached him to explain the cause of stopping. He listened to me and said it was ok.
I wish to mention, that i had stopped my car and not parked as said by the challan.
I appeal that the wrongly issued challan be cancelled.

Challan no. Mumcc[protected] issued on[protected] at 12:42 pm., to car no. Mh08z8113, says of not stopping before stopline. If you have a video stream of that time, you could check that i had a best bus to the left in front of me as well as another vehicle. This stoplight doesn't even give a window of half a minute for vehicles to pass. By the time the other vehicles got across, the light turned red. I had to stop where i was! Being a very law-abiding citizen, i did not wish to jump the light. If i was at error, why didn't the traffic policeman on duty come forward to tell that i had wrongly stopped and move me back, or if possible, let me pass?
Or is the traffic police now assigned to simply fine motorists than manage traffic?
I again wish to mention that i was wrongly issued a challan by a system that overlooks circumstances and issues fines without bothering to check whether there really has been a violation or not.
Above all, is the police to help citizens or harass them? If there is no communication between motorists and the traffic police, we can never have a healthy environment.
I again appeal that both these wrongly issued challans be cancelled.