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Municipal Corporation of Greater Mumbai Complaints & Reviews

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Updated: Nov 5, 2025
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Municipal Corporation of Greater Mumbai reviews & complaints page 13

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R
Robustian
May 4, 2021
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Address: 192/a,quinny Wadi, Kalina Santacruz(east), Opp Sterling Appt

I have paid BMC water dept my bills for connection number [protected]@0388839.
Unfortunately the payment has been debited twice from my account and the amount is Rupees 10557.
I have given a written application aswell on 23rd March 2021 but I haven't recieved my money back.
Please Contact Me ASAP as im in need of the money . please help.
Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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    Z
    zahid khalil
    Apr 28, 2021
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    Address: J J JUNCTION BEHIND DURGA BHAWAN HOTEL M

    Respected sir i am residing in princess building compound near j j hospital, , in our compound some gunda gardi activity are here .. many senior citizen, and many children..some medical condition also use public palace for their illigale activity
    address .. princess buildinng compound D BLOCK BEHIND durga bhawan hotel
    Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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      F
      Franz Noronha
      Apr 28, 2021
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      Franz Noronha

      I was paying MCGM water bill of amount rs 3, 290/- on https://aquaptax.mcgm.gov.in through payment gateway SBIepay using my debit card.
      The amount got deducted and post that I got an internal server error. The receipt is not generated and the bill is still shown as unpaid.
      Kindly check from your end and pay that bill or reverse the amount.
      Date of the incident: 26/04/2021
      Water consumer number: KEU4370000
      Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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        P
        Pratick Kadam
        Apr 25, 2021
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        Address: Daruwala Compound, Malad West

        We did a water payment payment of Rs.875 for CCN- PNT1290005. However the amount was deducted but never got any confirmation mail or an confirmation sms.
        Although we checked BMC app but still we can see the bill status as not paid. We used SBI epayment gateway.
        Please look into this issue and revert the deducted amount as early as possible.
        Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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          R
          Ranjitshetty
          Apr 22, 2021
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          Resolved

          My BMC water connection number is SXS9570008. I had made a payment of Rs. 6032/- online on 22/04/2021. The amount got deducted from my bank account but the screen showed ‘internal server error’ after the transaction.
          Please look into the matter and resolve it at the earliest.
          Regards,
          Ranjit.
          Email - [protected]@gmail.com
          Phone - [protected]
          Apr 24, 2021
          Complaint marked as Resolved 
          no receipt received but shows amount paid on website
          Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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            R
            Robin Johri
            Apr 22, 2021
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            My name is Robin Johri. Residing at Narsu bai vithoba marg, padma bai nakhwa house, Opp. mazgaon dock, dockyard rd., Mumbai-400010, Maharashtra.

            I would like to bring your kind attention on the problem being faced by residents of my area . Sir there ais a dangerous street dog in this vicinity. It barks at even permanent residents of this area. I have seen and faced this situation where this dog barks on us and comes closer to bite, several people have faced the same problem especially small children & senior citizens. Especially at 12:00 in night this dog keeps barking and creates a nuisance not alllowing anyone to sleep.It also runs like a mad dog on street almost causing a car accident.

            So this is my humble request to you to please pay attention on my letter and send Dog catcher team immediately in this area so that we can get rid of this problem soon.Dockyard road comes in E ward of BMC.
            Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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              A
              Abhisheknova
              Apr 21, 2021
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              Yesterday was attempting transaction of INR 3371 through portalmcgmSBIepay water bill online through my HDFC credit No - [protected], the same got debited but transaction got unsuccessful. Then the same had done with another card which got successful. Water Bill no -
              Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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                S
                Salman#121
                Apr 21, 2021
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                I was paying MCGM water bill of amount rs 1895/- on https://aquaptax.mcgm.gov.in through payment gateway sbiepay and then had used my sbi credit card
                The amount got deducted and post that I got an internal server error. The receipt is not generated and the bill is still shown as unpaid and then i paid again
                Kindly check from your end reverse the amount.
                Date of the incident: 12/03/2021
                Consumer no. [protected]@0369463
                Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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                  D
                  Deepak_a
                  Apr 20, 2021
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                  Resolved

                  I was paying mcgm water bill of amount Rs 1307- using Bhim UPI through SBIePay payment getaway. Massage is successful but your website is pending show
                  Connection number [protected]@0439092
                  Hanumant Krishna lonkar
                  Bill no : 2021HEW1335818 and 2021HEW1336413
                  Apr 23, 2021
                  Complaint marked as Resolved 
                  [email protected] And [email protected] Mobaile 9819223576 Connection no Lx@0439092
                  Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
                  Your website is showing the pending bills amount, my query is not resolved.

                  Please do the needful.

                  Please revert on my mail
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                    K
                    Kevin@73
                    Apr 19, 2021
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                    Address: Ganga jamuna santacruz west opp Rajesh Khanna garden

                    This is regarding stray dogs in our area santacruz which are continously barking and have created a nusiance and the whole night they are barking making it impossible to sleep. This area is next to Rajesh Khanna garden santacruz west.
                    Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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                      S
                      Sharad Jaisingh Nadgoundi
                      Apr 18, 2021
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                      Address: Mumbai

                      Municipal Corporation Of Greater Mumbai — Failed Online payment for Water bill payment but money deducted
                      I was paying MCGM water bill of amount rs 5, 025/- on https://aquaptax.mcgm.gov.in through payment gateway Bank of baroda and then had used my debit card.
                      The amount got deducted and post that I got an internal server error. The receipt is not generated.
                      Kindly check from your end and pay that bill or reverse the amount.
                      Date of the incident: 17/04/2021
                      Water consumer number: SXT6840008
                      Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
                      This is with reference to WATER BILLPAYMENT for Connection NO. - SVX2720001, amount of RS 3779 debited through UPI Transaction id[protected] but the amount still shows outstanding in the site. Kindly confirm receipt of the payment and provide payment receipt for the same, if not kindly reverse the amount, since the amount has already been debited to MUNICIPAL CORPORATION OF GREATER MUMBAI.
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                        V
                        vgpankaj
                        from Mumbai, Maharashtra
                        Apr 16, 2021
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                        I was paying MCGM water bill of amount rs 2785/- on https://aquaptax.mcgm.gov.in through payment gateway Bank of Baroda and then had used my NetBanking.
                        The amount got deducted and post that I got an internal server error. The receipt is not generated and the bill is still shown as unpaid.
                        Kindly check from your end and pay that bill or reverse the amount.
                        Date of the incident: 16/04/2021
                        Water consumer number: NXR7541001
                        Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
                        Apr 17, 2021
                        Updated by vgpankaj
                        Still not received any updates from Municipal corporation of greater mumbai..
                        Awaiting response
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                          Nsk7738
                          Apr 14, 2021
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                          Address: Andheri west

                          This is Nasir Shaikh
                          I would like to inform the MCGM that while making payment water bill of Rs.995/-against the account no.KWW8670006 Via Online mode from bombay mercantile co.op bank ltd debit card on 14th april 2021 my account balance got deducted but the site displaying technical error
                          Kindly take this into consideration and do the needful.
                          Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
                          Payment Gateway was SbiePay
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                            L
                            Lav00
                            Apr 12, 2021
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                            I Was paying MCGM water bill of amount rs 672/- on https://aquaptax.mcgm.gov.in through payment gateway bank of baroda pay and then had used my UPI I'd .

                            The amount got deducted and post that I got an internal server error. The receipt is not generated and the bill is still shown as unpaid.

                            Kindly check from your end and pay that bill or reverse the amount.

                            Date of the incident: 12/04/2021
                            Water consumer number: RC*0003093
                            Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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                              shirin siddiqui
                              from Mumbai, Maharashtra
                              Apr 11, 2021
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                              Resolved

                              Address: Mumbai

                              I was paying mcgm water bill of amount Rs 2259/- using Axis Bank Debit card through Bank of Baroda payment getaway. After filled OTP amount got deducted and post that got an internal server error. Receipt is not generated. Kindly check from your end and reverse the amount to my bank account.
                              Date of the incident: 11/04/2021
                              Link used for payment: https://aquaptax.mcgm.gov.in/
                              Water connection number: KWT4331004
                              Apr 12, 2021
                              Complaint marked as Resolved 
                              I got an automated email stating the Bill has been paid
                              Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
                              Apr 12, 2021
                              Updated by shirin siddiqui
                              My bill got updated and i got email from mcgm for payment confirmation
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                                Bhalu Abnave
                                Apr 8, 2021
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                                I was paying bill of 1140 rs bill to mcgm water supplier through upi but money deducted and transaction failed
                                Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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                                  Hussain Patel
                                  Apr 8, 2021
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                                  I was paying mcgm water bill of amount Rs 34018/- using ICICI credit card through SBIePay payment getaway. After filled OTP amount got deducted and post that got an internal server error. Receipt is not generated. Kindly check from your end and reverse the amount to my credit card account.
                                  Date of the incident: 07/04/2021
                                  Link used for payment: https://aquaptax.mcgm.gov.in/
                                  Water connection number: PSU1120001
                                  Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
                                  Apr 29, 2021
                                  Updated by Hussain Patel
                                  Didn't receive update yet
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                                    pravina.mhatre
                                    Apr 7, 2021
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                                    Address: Mumbai

                                    I paid Rs.16, 537 water bill using Bank Of Baroda Gateway. Amount got debited but I got an error message without a receipt which was "Sorry unable to process your request. Please contact to administrator and try again later". I got no receipt nor I can see the bill status updated. Below are payment details.

                                    website:https://aquaptax.mcgm.gov.in/aqua/CitizenHome.html
                                    Time: 22.50 pm
                                    Day: 6 April 2021
                                    Water Connection Number: [protected]@0646957
                                    Name: Pravina Pratap Mhatre
                                    Amount: Rs. 16, 537
                                    Mode of payment: Gpay
                                    Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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                                      Amit.007
                                      Apr 6, 2021
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                                      Resolved

                                      I was paying mcgm water bill of amount Rs 4104/- using Axis Bank Debit card through Bank of Baroda payment getaway. After filled OTP amount got deducted and post that got an internal server error. Receipt is not generated. Kindly check from your end and reverse the amount to my bank account.
                                      Date of the incident: 06/04/2021
                                      Link used for payment: https://aquaptax.mcgm.gov.in/
                                      Water connection number: [protected]@0281354
                                      Apr 7, 2021
                                      Complaint marked as Resolved 
                                      I got mail from MCGM as they received the amount deducted from my account. Thank you for your support.
                                      Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
                                      Hi, we request you to refer to the following link and raise a dispute for the referred transaction: subject:https://application.axisbank.co.in/webforms/axis-support/report-fraud-di... Regards, Team Axis Bank.
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                                        avideep
                                        Apr 5, 2021
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                                        I am residing at Flat 4/401 of Sapphire Heights, Kandivali Lokhandwala. My building is sealed w.e.f. 02/04/2021 due more than 10 active cases of Covid 19. I am working as Chief Manager at SBI, Corporate Centre, Nariman Point, Mumbai. I had received What's App message regarding sealing of Building No 4 and exemption under essential services by office bearer of our Society. Bank employees are not included in that list as per their conversation with BMC.

                                        2. Ministry of Finance has recognized Bankers as a COVID-19 warriors. I have a lot work related to Bank's Annual Closing, which I can arrange only from office. Kindly confirm that Bank Employees are allowed are not to go office under essential services when Building is sealed by BMC due to Covid 19 active cases. There is not any active case of Covid-19 at my floor.

                                        3. I have checked the list of building sealed by BMC ( attached with the mail) as on 03.04.2021 at https://stopcoronavirus.mcgm.gov.in/ but any building of Sapphire Heights is not in the list. I have requested the same from office bearer of society by mail, but they could not arrange it. They advised us that they had not received the same from BMC as entire BMC official have tested positive so there is a delay in written orders. Kindly provide us any official letter or mail from BMC advising our office bearer to seal the building No 4 of Sapphire Heights. This will be sufficient for me to take legitimate leave, otherwise Bank may take disciplinary action against me in the absence of any documentary proof. Please update the same in the list of building sealed by BMC at https://stopcoronavirus.mcgm.gov.in/

                                        4. Hoping to get cooperation from you in this regard. I will follow the quarantine rules as a responsible citizen of this country.
                                        Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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