Municipal Corporation of Greater Mumbai Complaints & Reviews

I paid my property tax of Rs 15, 210 online through Netbanking on 12th Feb 2021. The amount got debited from my bank account but not applied to property tax. No reciept was generated. Amount not refunded either. The message displayed was as under:-
Name of Owner :- Mrs. Vidya Nayak
Property no :- RC[protected]
Payment Gateway Transaction no.:[protected]
Bank Reference No. :- [protected]
Transaction Reference :[protected]
Amount : - Rs. 15, 210/-
Payment Date :- 12/02/2021
Status :- Transaction Failed Auto-Reversed

Dear Sir / Madam,
Below is the payment done against CNN No- mwd8490000 on 11 Feb 2021.
This was through Online on website https://aquaptax.mcgm.gov.in/aqua/WaterBillPayment.html. This had directed my to SBI E pay where their was an error and said payment is not done, But the amount was deducted from My Bank account.
Request your help to align the deducted amount against the below CNN No & update the same on online portal

Pls find below Payment Details & Bill Details.

Payment Details
OS[protected]
Reference no - M576311
Bank - Kotak Bank
Amount - ₹1, 224.00
Date- 11 Feb 2021

Bill / CNN - Details
CNN No -mwd8490000, Bill No (1) 2021HEW1085004 & Bill No (2) 2021HEW1096570, Bill Amount 612 + 612 = Total 1224.

Respected,
In bandra (east), near Ram Mandir there are many dogs but one dog namely max is the biggest threat to everyone who passes by the road. He uses to bark and bite. He had bitten many people in my locality. Today he bite to my younger brother aged 12 years. We had filled a police complaint also. I request you to pick the dog and take him away from the locality, because this dog is a threat to everyones life. kindly look into the matter and do the needful. Thank you.

My name is Rahul. Residing at Kingston Apartment, Hiranandani Gardens, Powai Mumbai 400076.

I would like to bring your kind attention on the problem being faced by residents as there are numerous street dogs in this vicinity. They bark even on permanent residents of this area. I have seen and faced this situation where these dogs barks on us and come closer to bite, several person have faced the same problem especially small children & senior citizens. they bark all night and disturb our sleep.

So this is my humble request to you to please pay attention on my letter and send Dog catcher team immediately in this area so that we can get rid of this problem soon.

Thanking you

Proper Bill is not getting on address. To get the bill for details we to get duplicate bill from municipal corporation. So kindly make sure tht we get bill on our address

I did online payment of water bill of amount 11023 today 8/02/2021 from mcgm portal but i did not get any transaction reference number (screenshot attached). The amount 11023 was debited from my account but water bill still shows an outstanding amount. My water bill connection number cnn is [protected]@0205692. Kindly look into the matter and do the needful by either acknowledging the payment or revert back the amount for online transaction error.. Thank you

I have made online payment for MCGM water bills via official website https://aquaptax.mcgm.gov.in/aqua/CitizenHome.html on[protected], through SBI EPAY. Once the payment was completed, it was directed to another web page with error message "Sorry, unable to process your request. Please contact the administrator or try again later"

However, the payment has been debited from my account and the MCGM water bills are still showing outstanding.
My water connection no. RS0456832
Transaction reference no.[protected]

I have made online payment for MCGM water bills via official website https://aquaptax.mcgm.gov.in/aqua/CitizenHome.html on 04/02/2021, through SBI EPAY. Once the payment was completed, it was directed to another web page with error message "Sorry, unable to process your request. Please contact the administrator or try again later"

However, the payment has been debited from my account and the MCGM water bills are still showing outstanding.

My CCN is RNT5991001 AND BILL NO 2021HEW0656035.
I have also attached online transaction

The numbers displayed on the website or provided from the govt helpline 1916, is not working. When the other numbers observed on the website are called, they usually end up being invalid numbers half of the time

The problem of street dogs have increased to dangerous levels and any comorbidity introduced by dog bites will add to the vaccination drive of the Covid pandemic.

In the interest of humans, please remove the dogs from the streets. If need be, there could be an allocated FENCED area in the jungles for them to be kept

Dogs are becoming aggressive anytime of the day. They come behind barking in groups. Should the Mumbaikar focus on their daily struggles of making ends meet and provide for their elder parents / sick family members / new borns .. OR be out to fight with dogs and be bitten

The potential of this could even hamper the lives of those who shall be bitten by these dogs - coz new medical condition would arise and then whether to vaccinate those people or not - would have devastating effect on the lives of those individuals

Relocating the animals is not a problem, if a fenced area could be used. Current rules of sanitizing the dogs is not a solution in its entirety . We need sanitizing plus relocating them

All the sanitation efforts till now has not helped to curb the dog menace. The problem of avoiding thieves is also not been of much benefit by increasing dogs on street

So in the interest of the Mumbaikars, please remove the street dogs from all wards - plus sanitize them as well

The number of dogs and their aggression has increased to levels that they can bite anyone. They come behind in groups and are now a big team. The dogs dont leave alone anyone - be it a kid, grown up, senior citizens, house maid, pregnant women, regular family members who visit their families in the building and support them with food / medical supplies etc.

Thus the vulnerable senior citizens and pregnant women stand the greatest change of danger. Even working members of the family need to go to work to make their ends meet - be in govt jobs or private.

I such times we anticipate that the govt can ignore the animal foundations claims towards removal of dogs from the area. Please think of the risk they pose to human now, and they could all be relocated to the forests or contained zones in forest areas

I have made online payment for MCGM water bills via official website https://aquaptax.mcgm.gov.in/aqua/CitizenHome.html on[protected], through SBI EPAY. Once the payment was completed, it was directed to another web page with error message "Sorry, unable to process your request. Please contact the administrator or try again later"

However, the payment has been debited from my account and the MCGM water bills are still showing outstanding.

My water connection no is [protected]@0500208

Please check if possible either refund or consider as water bill payment for outstanding amount

I paid mcgm water bill of amount rs 765/- using sbi net banking. Amount got deducted and post that i got an internal server error "contact with administrator". Receipt is not generated. Kindly check from your end and reverse the amount to my account.
Date of the incident: 5/2/2021 time 11:49am
Link used for payment: https://aquaptax.mcgm.gov.in/
Water consumer number: [protected]@0030842
Transaction SBIEPAY REF NO. : PCD/6998/portalmcgmSBIePay/Mumbai050221/11:49
Reference No.:[protected]

My banking app doesn't allow for screenshot so that I took camera photo from another phone.

Feb 04, 2021
My name is Pranil Patekar Residing at Shivkrupa chs mithaghar road mulund east 400081

I would like to bring your kind attention on the problem being faced by residents of mithaghar road mulund as a whole. Sir there are numerous street dogs in this vicinity. They bark even on permanent residents of this area. I have seen and faced this situation where these dogs barks on us and come closer to bite, several person have faced the same problem especially small children & senior citizens. I personally had succumed to an injury in my leg as I moved a step back when one such such dog was trying to jump on to me. While I moved a step backwards, there was a stone kept there as a result of which I slipped and the ankle of one of my legs twisted. Especially at night these dogs just come running behind you in a group and are almost about to bite.

So this is my humble request to you to please pay attention on my letter and send Dog catcher team immediately in this area so that we can get rid of this problem soon.

Thanking you,

Yours faithfully
Pranil patekar

I was paying MCGM water bill of amount rs 918/- on https://aquaptax.mcgm.gov.in through payment gateway SBIepay and then had used my credit card.
The amount got deducted and post that I got an internal server error. The receipt is not generated and the bill is still shown as unpaid.
Kindly check from your end and pay that bill or reverse the amount.
Date of the incident: 4/3/2021
Water consumer number: KEA4960002

I have made online payment for MCGM water bills via official website https://aquaptax.mcgm.gov.in/aqua/CitizenHome.html on[protected], through SBI EPAY. Once the payment was completed, it was directed to another web page with error message "Sorry, unable to process your request. Please contact the administrator or try again later"

However, the payment has been debited from my account and the MCGM water bills are still showing outstanding.

My water connection number is : [protected]@0022478.
I have also attached snippet of duplicate bill, online transaction and online mcgm portal due bill.

This is to inform the bmc that thetre is ileagal construction going on at our premises at Jay Kay Industrial estate Extn Linking Road, Near Shastri Nagar, Santacruz west
the tenant of the building Mr Mansukh shah has captured the open space and Ladies toilet on the ground floor of the premises and is building a unauthorised entry towards the back side of the premises and has built a ilegal room & toilet near the water tank
kindly do the needfull

Respected sir,

There are multiple stray dogs in our housing society. They have started getting aggressive on visitors as well as children. My daughter was recently (30/01/2021) attacked by dogs which she was able to escape safely .

Same day the dogs attacked the society watchman and also hurt him with byte.

I have personally seen multiple people being attacked more frequently and it is increasing every passing day.

Society address : Kanakia Park - 1/2, Besides IndusInd bank. Opp. Suruchi Restaurant, Thakur complex, Kandivali East, Mumbai - 400101.

Regards,
Dhaval Soni
B/106, Kanakia Park -2

Hello,

This is to inform you that there are lots of street dogs increased in our locality now and they are very dangerous and harmful they bark all night and in day they don’t let you go out freely from your place.
Please help us from those dogs they also don’t let us even sleep at night peacefully they come to our society building and bark in front of your doors it is now became impossible to live in our area we are all tired of this and want you to please take some action and help us with the same.

I was trying to pay my water bill of 5707 rs. through the online option. After entering OTP I have got some error but the amount was debited from my account.
Application No. [protected]@0355375
Payment Type: Debit Card
Card Type: Rupay
Amount: 5707 rs
Payment Gateway: SBIePay

This incident happened on 25 Jan 21 and till today 29 Jan 21 neither I got any refund nor my payment has been cleared.

I had made payment for MCGM water bills through saraswat bank on 30 September 2020. The payment was made for water bills (29/01/2020 to 28/4/2020 ) amount of rs (743) because of lockdown physical copy of bill received late
The money was debited from my account. But when I go to MCGM office bill is still showing 'Outstanding'.
My Water connection number (CCN number) is [protected]@0423835
Customer name is "SHHRI SHELAKE SHIVAJI SOPAN"
I have attached photos of water bill and online transaction payment details.
Please help.