Municipal Corporation of Greater Mumbai Complaints & Reviews

I was paying MCGM water bill of amount Rs. 5, 221/- on https://aquaptax.mcgm.gov.in through payment gateway SBIepay and then had used my UPI payment system.
The amount got deducted from my bank account but transaction got failed. I paid again (2nd time) with my credit card & transaction completed but amount deducted during first transaction is not refunded yet.
please refund the amount in my account.
CCN No - KET8051001
incident took place on 25.01.2021
I'm attaching bank statement & failed transaction screenshot.

Employees (collectiong parking fees), are misbehaving with common people. They are abusing with bad language. This is just disgussing when we deal in the "smart city". This is a complete failure of Odisha Govt and BMC.

Solve it with utmost priority. otherwise it will be a cmoplete disaster for the Govt.

I have made online payment for MCGM water bills via official website https://aquaptax.mcgm.gov.in/aqua/CitizenHome.html on[protected], through SBI EPAY. Once the payment was completed, it was directed to another web page with error message "Sorry, unable to process your request. Please contact the administrator or try again later"

However, the payment has been debited from my account and the MCGM water bills are still showing outstanding.

My water connection number is : FNS3620007.
I have also attached snippet of online transaction.

I would appreciate any help, thank you

I am complaining about stray dogs in my vicinity. I am living in Kalina Kolovery Village Santacruz (East). Stray dogs are roaming in groups specially at nights and barking at passerby . They keep barking whole night disturbing our sleep. I have senior citizen (87) yrs old.

Kindly ask BMC to take them away.

We the residents of Kalina, Kolovery HE WardVillage are facing water problems.
Sometimes there is poor water supply or no supply of water at all. We have not been receiving water for the past one week.

Carlos D'Souza

I had made payment for MCGM water bills through Canara bank NEFT on 22 January 2021. The payment was made for 6 water bills (FROM 27 SEP 2019 TO 12 JAN 2021) amounting to rs 47286.
The money was debited from my account. But when I go to MCGM's site and enter my ccn number, it shows 6 bills that are 'Outstanding'.
When I click on the 'Pay' button to see what happens, the following message shows - "Sorry, unable to process your request, Please contact the administrator or try again later".
This is happening since I made NEFT payment. They are not giving me any receipt.
My Water connection number (CCN number) is HWG1320002.
Customer name is "SHRI MOHAMED HUSSEIN LOOKMANJI"
I have attached photos of NEFT payment details.
Please help.

I am complaining about stary dogs in my vicinity. I am living in CGS colony Antop hill sector 7 ACP office building . The incidences of dog attacks here rapidly grown, residence are in fear. Dogs are roaming in large groups. We are in trouble plz help to secure our child and old age peoples from this dangerous dog attacks.

Hello, we are living in horizon view, Raheja complex, 7 bungalows, Versova, Andherii (w) mumbai 400061
There are many street dogs in this area, and they bark all day and all night, and charge at residents as they walk by. Please come and capture these stray dogs as they are nuisance and we are senior citizens. It is dangerous to walk in the back street

I Snedden Miranda, am writing to you in regards to my Water Bill payment which I tried to pay on your Portal using Canara Bank Debit card. However I got an Error Message soon after entering OTP but the bill amount has already been debited from my Canara bank account.

CCN number: [protected]@0005339.
Name on bill : Sec Roy T Miranda & others
Amount debited: 1530/-

Kindly arrange for the Refund as my Bill status still shows unpaid.

Attached is my bank statement screenshot for your reference.

Thanks & Regards,
Snedden Miranda
[protected]

I was paying MCGM water bill of amount rs 3228/- using ICICI credit card. Amount got deducted and post that I got an internal server error. Receipt not generated. Kindly check from your end and reverse the amount to my credit card or mark the payment as success.

Date of incident: 15/01/2021
Link used for online payment: https://acqaptax.mcgm.gov.in/
Water Connection Number: [protected]@0360115

I paid MCGM water bill of amount Rs.15045/- on[protected] https://aquaptax.mcgm.gov.in through payment gateway SBIepay and then had used BHIM UPI
The amount got deducted and post that I got an internal server error. The receipt is not generated and the bill is still shown as unpaid.
Kindly check from your end and pay that bill or reverse the amount.
Date of the incident:[protected]
Water consumer number: [protected]@0581254

Respected Sir,

Would like to bring to your notice that we are staying in MMRDA Colony, Poonam nagar, Andheri east and here so many stray dogs are there who are harrassing people who are passing by and also they bark whole night which is a disturbance to all the the residents. Also they are ### all inside the soceity.

They are increasing every 3 months.

We request you to kindly look into the matter.

Thank you,

My name is ASHISH RAMESH MANKARI Residing at 143 Samrat ashok nagar Near ambedkar nagar MC CHAGLA MARG VILE PARLE EAST MUMBAI 400099.

I would like to bring your kind attention on the problem being faced by pepol living in samrat ashok nagar.
Sir there are two three street dogs in this vicinity.They bark even on permanent residents of this area. I have seen and faced this situation where these dogs barks on us and bitten me and my friend and his dad two time, several person have faced the same problem especially small children & senior citizens. I personally had succumed to an injury in my hand as I moved a step back when one such dog was trying to jump on to me. While I moved one dog bitten me in my hand. Especially at night these dogs just come running behind you in a group and are almost about to bite.

So this is my humble request to you to please pay attention on my letter and send Dog catcher team immediately in this area so that we can get rid of this problem soon.

Thanking you,

ASHISH MANKARI
[protected]

Respected sir,
i a member of poonam kirti society like to complain about the stray dogs in our society. Sir there are many stray dogs in vicinity and they are increasing in numbers day by day. Sir they keep barking whole night and day. We are not able to sleep in night.Late night at 3 pm they continue barking.
Sir when they see anyone they start barking and start jumping on us and try to bite our legs.We cant go for a walk at night after eating food.

Sir i request you to please help us to be safe from these dogs and get rid of all these stray dogs. We all society members hope that you will help us and will look after our request as fast as possible.

Our address is :

poonam kirti society
near ongc bachelor colony
poonam nagar,
andheri east,
mumbai - 400093.

Thanks & regards

hoping for your help soon

I paid my water bill of Rs 24, 305/- on 13th of Jan at around 6:15 pm through https://aquaptax.mcgm.gov.in/ website.

I used my HDFC credit card (registered under the name of Swapnil Parab) to pay the bill and the money was deducted from the card but the MCGM website gave an error message saying "transaction failed" and I did not get any receipt of the payment.

I am attaching the screenshot of the message that I received from HDFC stating that the amount of 24, 305/- was deducted.

Please arrange for either the reversal of the transaction or provide the bill payment receipt at the earliest.

CCN - [protected]@0319832
Bill number - 2021HEW1060443

Contact details
email id - suresh.[protected]@spassociatesindia.com

I was paying MCGM water bill of amount rs 3, 680/- on https://aquaptax.mcgm.gov.in through payment gateway SBIepay and then had used my Internet Banking.
The amount got deducted and post that I got an internal server error. The receipt is not generated and the bill is still shown as unpaid.
Kindly check from your end and pay that bill or reverse the amount.
2 transaction done one for Rs 3, 000 & second for Rs 500
Date of the incident: 12/01/2021
Water consumer number: [protected]@0562309

I paid two water bIlls for my Society with CCN NO MWG4530009 ON the 7th Jan 2021 for 17007 .

Bill Details.
2021HEW[protected]
2021HEW[protected]

Payment Details

SBI ePAY Ref No:IGAKFINLS3

I have attached a copy of SBI ePAY confirmation.

The BILLstill shows up as pending on MCGM site .as of today (11/01/2021) . Need help for a resolution

I was paying MCGM Online Services under Online Payment to MCGM Application Number :[protected], Collection of amount Rs.66254/- using Google Pay UPI. Amount got deducted and post that i got an internal server error. Receipt is not generated. Kindly check from your end and reverse the amount to My Bank Account.
Date of the incident: 08/01/2021
Link used for payment: https://portal.mcgm.gov.in/irj/portal/anonymous?NavigationTarget=navurl://6119b6...⇄

MCGM Application Number :[protected]

Contact Information: [protected]

I have paid Water Bill payment of Rs 1499/- through aquaptax.mcgm.gov.in website. I have used UPI payment option and transaction was successful through UPI. But MCGM website gave an error message and i did not get any reciept of Payment.

I contacted SBIEPAY and they said subject transaction is successful.

CCN - [protected]@0621995

TRANSACTION REF[protected]
ATRN[protected]
MERCHORDERNO - MCGM189302

Please arrange to either reverse my transaction or provide me the bill payment reciept.

Contact -
Laxman Shirsat
[protected]
[protected]@GMAIL.COM

I was born on 9.12.1979 at home in Bandra West area. I approached the BMC authority in Bandra West for issue of birth certificate. I also submitted my tenth leaving certificate and other relevant documents in their respect. They give me a form which I filled and submitted along with relevant document. The firm is enclosed herewith. Then they tried to search the detail in computer but my details were not found by them and the details were not available in there registers too. They sent my form to hear office on 19.3.2020 which is mentioned in the application also enclosed here with and now as I start in Nagpur I sent one of my representative today and they told that nothing came from there and that you have to apply in court. How court will entertain without Issuing any certificate from BMC. They are misguiding and not telling the exact procedure. Previously also when I was there in Mumbai for some with I visited there office twice. When no record of mine they found in there records both at zone as well at head office then they should issue NC to me based on the document submitted by me to them. So I request to please coordinate with them so that the necessary NC is issued to me by them so that i can proceed for the further procedure