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Municipal Corporation of Greater Mumbai Complaints & Reviews

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Updated: Nov 5, 2025
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Municipal Corporation of Greater Mumbai reviews & complaints page 19

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M
Mdadil1
from Powai, Maharashtra
Jan 6, 2021
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My water bill payment got failed but money got deducted. I made 3 payments each for 2000 on 05-Jan-2021 with SBI card. For 2 payments I confirmation but for one I got internal error message and still 2000 got deducted from my account. Please see attached screenshot of payment. In screenshot 3 payments are showing and the one in the middle is the one got failure message.

My consumer number is [protected]@0207127.

Request you to look into this request and reverse the payment or update the bill status.

Thank you in advance!!
Jan 12, 2021
Complaint marked as Resolved 
Total due amount updated.
Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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    M
    mansi manish pednekar
    Jan 4, 2021
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    Address: S Ward Muncipal Office Bldg, Near Mangatram Petrol Pump, Lbs Marg , Bhandup (W)400078

    I was paying MCGM water bill of amount rs 964/- on https://aquaptax.mcgm.gov.in through payment gateway SBIepay and then had used my debit card in the last week of december 2020.
    The amount got deducted and post that I got an internal server error. I was not able to see my bill payment on your system. so once again I made the same payment of Rs 964/- by online payment through another account The receipt is not generated and the bill is still shown as unpaid.I have received the message from my bank regarding amount debited for the same.

    Kindly check from your end and pay that bill or reverse the amount.
    Water consumer number: [protected]@0038003
    Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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      N
      NidhiGNihalani
      from Mumbai, Maharashtra
      Jan 4, 2021
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      When attempting to pay my water bill online via AXIS VISA credit card, I received an error message and thus I reinitiated the payment.

      However, my credit card has been charged twice. Details are as follows:

      Consumer Number: [protected]@0592235
      Water Bill Number: 2021HEW1019380
      Amount: Rs 2679.00 (Paid twice)
      Payment Made Date: 04 Jan 2021

      Kindly confirm the extra payment and ensure that the credit is reflected in my next bill.

      Kind Regards
      Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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        A
        Ashok19
        from Delhi, Delhi
        Jan 4, 2021
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        Address: Room No.1 Chawl No. 5, Raja Colony, Pratap Nagar, Bhandup West, Mumbai-400078

        Madam/Sir,
        We have paid following water bill on 31/12/2020 online by Transaction Number[protected] Transaction date 31/12/2020 Transaction amount Rs.1788/- vide Description NET TXN: SBIEPAY[protected].
        CCN NO. BILL NO. BILL DATE AMT.
        [protected]@0005599 2021HEW0386650 23/07/2020 986
        [protected]@0005599 2021HEW0506614 6/09/2020 802
        Total: 1788/-
        After making payment there was system error the amount is deducted from my bank but no receipt generated & still my bill are showing unpaid.
        Kindly look in the matter and solve the issue as soon as possible.
        Ashok Pandey
        Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
        Jan 04, 2021
        Updated by Ashok19
        Sir,
        Thanks for your support my issue is solved by concern department.
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          S
          Satyamaditya Yadav
          from Mumbai, Maharashtra
          Jan 3, 2021
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          Hi, I was trying to pay my water bill amount 5435 on 2nd Jan 2021, at 8.56pm using my sbi debit card ending with 1537 but website showed me error. Then I tried payment with BHIM UPI at 9.10pm the payment was succes from my mobile but on website it showed error and both the time receipt was not generated.
          Later I received sms around 9.28pm that my sbi credit card also charged for the amount. So please update one payment in my water bill account and refund me one payment as soon as possible

          Water Connection CodeNo. - [protected]@0386571
          Bill No. 2021HEW0725616

          SBI debit card Transactions Id[protected]

          BHIM UPI Transaction Id[protected]

          Screenshot of sms, UPI pay and bill attached
          Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
          Jan 06, 2021
          Updated by Satyamaditya Yadav
          This is bring to notice that I have tried
          making payment on 1st Jan 2021 6.22pm using my HDFC credit card and payment was not success but now in my credit card it was showing charged amount 5435, so now 3 payment was done, so please refund my 2 payments.

          Jan 06, 2021
          Updated by Satyamaditya Yadav
          Hi, on MCGM portal ledger report is showing all my 3 payments. and 1 settled for previous pending bills and marked excess for 2 payments

          So please refund my 2 payments.
          See attached ledger report.

          Hi, on MCGM portal ledger report is showing all my 3 payments. and 1 settled for previous pending bills and marked excess for 2 payments

          So please refund my 2 payments.
          See attached ledger report.
          Dear Sir,
          CCN NO. HED6710007 in the name of M/s. Smartlink Holdings Ltd., Bill No. 2021HEW0531859 DTD. 29.09.2020 - Bill amount Rs. 1530.00 - payment deducted twice.
          Payment done through Netbanking - HDFC Bank on 11th Jan. 2021.
          Please pass credit to us or amount to be adjusted our next billing circle.

          My contact No. + 91 [protected] - Mr. William Lobo
          E-mail : william.[protected]@digisol.com
          Please reply.
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            S
            Sahurai
            Jan 3, 2021
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            Address: Lokhandwala Complex Market, SHOP NO 6 BIKAJI SWEETS, 6, Sunny Side, Andheri West, Mumbai, Maharashtra 400053

            Bikaji Lokhandwala Shopkeeper keeping standee outside the shop on the footpath and blocking it for the pedestrians, has already been warned by bmc officials earlier but still continues to do so, kindly take action against this
            Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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              D
              DominicMulakkal
              Jan 3, 2021
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              Entrance of tmc punarvasan compound behind petrol pump kasarwadavali naka has been encroached
              Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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                M
                Mdadil1
                from Powai, Maharashtra
                Jan 1, 2021
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                My water bill payment got failed twice but money got deducted. I made two payments on 31-Dec-2020 with SBI internet banking, one with amount 2000 and another with 1000. Please see attached screenshot of payment.

                My consumer number is [protected]@0207127.

                Request you to look into this request and reverse the payment.

                Thank you in advance!!
                Jan 4, 2021
                Complaint marked as Resolved 
                Now my total due amont has been reduced.
                Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
                Jan 01, 2021
                Updated by Mdadil1
                Forgot to attach payment screenshot. Please find attached.

                Jan 05, 2021
                Updated by Mdadil1
                Today I again made 3 payments of 2000 each, for two transactions I got success notification and again one transaction got failed but money got deducted. Please find attached screenshot for reference.

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                  A
                  Akshata Khedekar
                  Dec 29, 2020
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                  Address: Municipal corporation

                  I was paying MCGM water bill of amount rs 6, 639/- on https://aquaptax.mcgm.gov.in through payment gateway SBIepay and then had used my Debit card.

                  The amount got deducted and post that I got an internal server error. The receipt is not generated and the bill is still shown as unpaid.

                  Kindly check from your end and pay that bill or reverse the amount.

                  Date of the incident: 28/12/2020
                  Water consumer number: SX0003451
                  Mar 16, 2021
                  Complaint marked as Resolved 
                  My payment was displayed on the bill
                  Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
                  Dec 29, 2020
                  Updated by Akshata Khedekar
                  Ecom txn :82001665 portalmcgmSBIeP
                  [protected]@0003451 Receipt Generate Jhali ahe...
                  Login karun download kara tya site var...

                  Mala last 2 bills na same issues ala hota but 5-6 days ne receipt generate hote.
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                    C
                    Citizenatkandivaliwest
                    Dec 29, 2020
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                    Address: RNA, MG Road, near Hindustan naka

                    Stray dogs are barking thru the night and we r unable to sleep. Kandivali West, Maharashtra nagar
                    Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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                      S
                      Sumaiya Qureshi
                      Dec 28, 2020
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                      Address: 24 chapra Bldg wanja wadi mahim west 16

                      FROM,
                      Sumaiya Qureshi,
                      24 Chapra Bldg Wanja wadi,
                      Mahim west-400016

                      TO,
                      BRIHANMUMBAI MUNICIPAL CORPORATION OFFICE,
                      G North ward office
                      11, Harishchandra Yelve Marg, Off, JK Sawant Marg, near Plaza Theatre, Dadar, Mumbai, Maharashtra 400028.

                      SUB: HEALTH ISSUES FACED BY THE PEOPLE DUE TO MALARIA

                      RESPECTED SIR/Madam
                      I, Sumaiya Qureshi, A resident of OF CHAPRA BLDG kindly wish to bring some issues to your notice . IN OUR LOCALITY MANY KIDS ARE Facing THE DANGER OF MALARIA AS THEY PLAY AND ROAM AROUND THE AREAS OF LITTERED GARBAGE AND STAGNANT WATER. SOME KIDS IN OUR LOCALITY. Some senior CITIZENS who are residents in this locality ALSO, FACE DIFFICULTIES WALKING OUTSIDE due to the garbage being not collected from our area.
                      I KINDLY REQUEST YOU THAT The garbage and STAGNATED WATER In the drains along the ROADS BE CLEARED, SO THAT MOSQUITOS DON'T BREED. Regular sprinkling of pesticides may also help in this situation. I sincerely wish that problems don’t multiply during this pandemic year and therefore, kindly request you to look into this problem.

                      YOURS SINCIRELY,
                      Sumaiya Qureshi
                      (SUMAIYA QURESHI)
                      Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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                        M
                        Mogaveera Prakash
                        from Delhi, Delhi
                        Dec 26, 2020
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                        I would like to bring your kind attention on the problem being faced by residents of Santacruz mansions area nearby Santacruz railway station opp Bus depot. Sir there are numerous street dogs in this vicinity. They bark almost for the whole night. We have faced this situation since from last 2-3 months. Especially at night these dogs just come in a group and are barking for the whole night. This has been starts after 10.30 pm to till 5am. I am as a pets lover could not able to throw a stone to them, but also could not sleep for the whole night.

                        So this is my humble request to you to please pay attention on my letter and send Dog catcher team immediately in this area so that we can get rid of this problem soon.

                        Thanking you,
                        Prakash M
                        Santacruz Mansion no 5
                        A wing Nehru road
                        Santacruz east
                        Mumbai 55
                        Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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                          P
                          Pravin Tawde
                          Dec 23, 2020
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                          Address: BRAHMA KUMARIS' GLOBAL HOSPITAL & RESEARCH CENTRE,Andheri West, mumbai 400058.

                          BRAHMA KUMARIS' GLOBAL HOSPITAL & RESEARCH CENTRE.
                          My father was admitted to this hospital for fever and lung infection (Covid Negative) on 12th Dec and was discharged on 17th Dec. During his stay he was charged Rs 2400/- per day additional covid care charges over and above the hospital charges. When enquired about the same was informed that these were to provide adequate care to patients wrt covide guidelines. The expenses were levied for PPE Kits, Green Gowns, Fumigation etc.

                          During our admission, none of these activities were carried out, except for floor mopping which anyways happens in every hospital irrespective of Covid or no Covid.

                          When stressed high to justify these charges the Admin Head Ms. Pratibha, almost agreed to remove these charges from the bill to which I didnot agree and paid the whole amount so that I carry proper evidence of these charges levied and paid.

                          These charges are completely unreasonable and should be removed from the hospital and all the people charged till now should be returned to them and no further charges to be levied to anyone.
                          Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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                            N
                            Nick_nick123456
                            from Powai, Maharashtra
                            Dec 23, 2020
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                            Address: RNA Heights B wing

                            Some constrictions are planned for which would request your confirmation at

                            RNA heights B wing
                            JVLR
                            Andheri(E)
                            Mumbai-400090

                            Work to start next week.
                            Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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                              namitoj gaur
                              from Mumbai, Maharashtra
                              Dec 20, 2020
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                              Hello,

                              I stay in Goregaon East and I usually go for a walk in Sai baba complex.

                              The patch near OM Mart in Sai Baba Complex, has 4 dogs and all are very aggresive.

                              They have bitten and injured many pets in the area and are very aggressive towards people who are walking with pets.

                              They attack in a pack and are very strong also.

                              Kindly help in solving this problem, as it can lead to serious accidents in that area.

                              Regards,
                              Namitoj
                              Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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                                D
                                Dearsasi
                                Dec 19, 2020
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                                I was paying MCGM water bill of amount 2, 127/- on https://aquaptax.mcgm.gov.in through payment gateway SBIepay and then had used my UPI.

                                UPI Ref No :[protected]
                                Date : 14/12/2020 &1.12pm
                                Water ccn: RCR3800000

                                The amount got deducted.The rceipt is not generated and the bill is still shown as unpaid.
                                Kindly check from your end.
                                Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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                                  Kishan Sirvi
                                  from Powai, Maharashtra
                                  Dec 18, 2020
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                                  Resolved

                                  I was paying mcgm water bill of amount rs 503/- using sbi Debit card. Amount got deducted and post that i got an internal server error. Receipt is not generated. Kindly check from your end and reverse the amount to my account or else update the bill n send receipt of bill payment.
                                  Date of the incident: 18/12/2020
                                  Link used for payment: https://aquaptax.mcgm.gov.in/
                                  Water consumer number: [protected]@0564269
                                  Transaction NO. :[protected]
                                  Dec 22, 2020
                                  Complaint marked as Resolved 
                                  Thanks for updating its really work u hav to wait for 4-5 days n the bill recpt i generated n upadated
                                  Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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                                    A
                                    alertashoknagar
                                    from Powai, Maharashtra
                                    Dec 17, 2020
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                                    Address: Ashok Nagar, Nahur Road, Mulund West, Mumbai 80

                                    Dear respected authority,
                                    I am a resident of Ashok Nagar society, located in Mulund (W). Our society has been home to around 12-13 stray dogs. These dogs are continuous and incessant trouble to permanent residents, visitors, and delivery personnel. They bark, chase, and have occasionally bitten a few of our residents as well as caused some minor accidents. Their presence is a constant threat to adults and kids alike. Leaving our houses early morning or late evenings have become more difficult than ever.

                                    I sincerely and earnestly request to kindly remove these dogs and rehabilitate them at some suitable place other than our society so that we make our society a safe place again.
                                    Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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                                      Pushpa Shinde
                                      from Powai, Maharashtra
                                      Dec 16, 2020
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                                      Address: Room no1, Nasheman society ,near noorani masjid,opp Vitrum glass bus stop ,Surynagar, Vikhroli westcompany

                                      My bill CCN [protected]@0031227
                                      Bill date 7Dec 2020
                                      bill Amount rs 3658
                                      Amazon pay rs 3658 receipt recieved

                                      My son try to pay bill by Ru pay union bank of india debit card mcgm site shows no transaction
                                      So I tried by amazon pay and it succeed.but my son seen after week his amount also deducted.
                                      So please refund amount to his bank
                                      Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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                                        Faisal_shaikh08
                                        Dec 16, 2020
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                                        Address: Plot no 24 F/3/ baiganwadi govandi mumbai 400043
                                        Website: Mcgm

                                        I was paying mcgm water bill A/c no: [protected]@0544514 of amount rs 10315/- using UPI Payment. Amount got deducted and post that i got an internal server error. Receipt is not generated. Kindly check from your end and reverse the amount to my bank account.
                                        Date of the incident: 16/05/2020
                                        Timing of transaction:5:23AM
                                        Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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