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Municipal Corporation of Greater Mumbai Complaints & Reviews

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Updated: Nov 5, 2025
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Municipal Corporation of Greater Mumbai reviews & complaints page 20

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A
ArjunSG
Dec 12, 2020
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Municipal Corporation Of Greater Mumbai — online payment failed but money deducted

Water bill of amount Rs 230, was paid using debit card twice, both times amount got deducted but it failed and money got deducted but no receipt or no confirmation given. Kindly check from your end and reverse the amount to my debit card.

Consumer Number - RSB7210004

Date of the incident: 12/12/2020

Transaction number -
1. Rs 230.00 debited from A/c no. 136841 on[protected]:42:53 IST at PUR/82001665/[protected].

2. Rs 230.00 debited from A/c no. 136841 on[protected]:50:18 IST at PUR/82001665/[protected].
Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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    Kishan Sirvi
    from Powai, Maharashtra
    Dec 12, 2020
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    I was paying mcgm water bill of amount rs 930/- using sbi net banking. Amount got deducted and post that i got an internal server error. Receipt is not generated. Kindly check from your end and reverse the amount to my account.
    Date of the incident: 8/12/2020
    Link used for payment: https://aquaptax.mcgm.gov.in/
    Water consumer number: [protected]@0564269
    Transaction SBIEPAY REF NO. :[protected]
    Reference No.: IGAJZVWVZ9
    Dec 13, 2020
    Complaint marked as Resolved 
    Receipt updated after 4 days of payment
    Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
    I paid ₹3658 on 7/12/2020 day:Monday, but there was a failure in transaction of money there was problem regarding website then so my father Mr Dinesh sahadev shinde tried in their phone and the transaction was completed by my father and the amount was paid successful he paid it by Amazon pay. but they declined my transaction and also they deducted my money from my account and I didn't get any sms from bank or MCGM I paid my amount by online banking rupay card so I request you to return my money. From Ward:S CCN number: [protected]@0031227 sac no: 999111
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      Pranita Kotiyan
      from Powai, Maharashtra
      Dec 9, 2020
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      I was paying MCGM water bill of amount Rs. 1, 413/- on https://aquaptax.mcgm.gov.in through payment gateway SBIepay and then had used my HDFC Debit card.
      The amount got deducted and post that I got an internal server error. The receipt is not generated and the bill is still shown as unpaid.
      Kindly check from your end and pay that bill or reverse the amount.
      Date of the incident: 9/12/2020
      Water consumer number: [protected]@0647761
      Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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        Z
        Ziee
        from Powai, Maharashtra
        Dec 9, 2020
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        There are about 10-12 street dogs who live in my lane. After 11pm they roam the lane freely and bark till late at night causing everyone to wake up. I also have dogs myself. At first I’d walk them in the lane but they would surround me and try to attack me and my dogs. To prevent this I started walking them just outside my gate but now they see my dogs and come charging till the gate to bark and attack. I am afraid that one day it will lead to them biting me and my dogs. They also come charging at many vehicles and sometimes people too at night. I request you’ll to deal with this issue before someone gets bitten.

        The lane is R.G. Thandani Marg (Venus Apartment lane), Worli, Mumbai - 400018. (Dogs are near building that was once watumull college)
        Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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          R
          Rajeshnaidu786
          from Powai, Maharashtra
          Dec 7, 2020
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          Address: M Ward East Govandi,Online Transaction

          I have done payment on 3681 on 7 Dec 2020, The amount has debited from my acc, the ref no is [protected], But the payment is not reflecting on website, neither i got any confirmation message, so Check your account and confirm the payment or refund my money..!
          Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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            R
            Roger dsouza Call of duty_venom
            from Powai, Maharashtra
            Dec 6, 2020
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            Address: Malad west somwar bazar rita dsouza cottage nl road Mumbai 400064

            There is male black dog in malad west somwar bazar near rita dsouza cottage or in front or aradhna building which is getting aggressive day by day first it was chasing biker n it started biting biker n kids kindly help as soon as possible before anyone life is in danger
            Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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              I
              Irfan Patel Versova
              Dec 6, 2020
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              Address: Lane Behind Tahoora sweet

              Dear Assistant Engineer E Ward / Assistant Commissioner E ward,

              I am a resident of Versova Street, near Alexandra Cinema, Nagpada, Mumbai Central, Mumbai 400008.

              from past one week we are getting dirty / smelly water in our lane, one of our resident have also called up twice and put up a complaint about it.

              but even today we have got same dirty water, we would like to bring to your notice that consuming this type of dirty water may cause water born infections to us and our families.

              I humbly request your urgent attention and action to avoid any sort of water infections.

              thank you,

              your faithfully,

              Irfan Patel
              [protected]
              Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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                P
                Prash65
                Nov 30, 2020
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                Address: Borivali, Mumbai

                I was trying to do online transaction of water bill of Rs.999/-. After transaction got the server error and payment was failed but the bill amount was debited from my account. I was tried thrice and got the same error. So total 2997 amount debited from my bank a/c. Please request you to look into this.
                Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
                The debited amount still not refunded in my account. Kindly request you to update on this ASAP.
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                  A
                  amitrk
                  Nov 28, 2020
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                  Address: Siddhi apts opp dena bank marve rd malad west mumbai 400064

                  Dear Sirs/Madam,
                  Merwans kitchen has punctured the society wall for unauthorised exhaust in the building compound and also installing big commercial ac units on the walls.
                  Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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                    S
                    Sylvester07
                    from Powai, Maharashtra
                    Nov 27, 2020
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                    Address: 296,19 B D'silva Colony,Village Ward 'A', Fr. Peter Perreira, Valenkanni street kurla west mumbai-400070et

                    Greetings
                    sir/madam,

                    Hello am Sylvester Fernandes residing at Kurla West A ward Christian village near kothari jewellers next to Shamiana apartments mumbai -400070.
                    I have a complain of an adopted street dog and not so responsible owner of that dog.
                    The dog is young medium sized black thing dog with a neck belt given by the owner herself. The owner's name is Flory Gomes who is a widow lady staying with her daughter's. None of them is taking responsibility to control thier pet but just left open to bite and harm other people on street at any time of the day. I stay near by and while I was going I have been attacked 3 times in last 2 days and the dog has damaged my clothing as well luckily I had a stone and my shoes to throw at the dog to stop from been attacked the 3 time when I was attacked I have complaint to the owners as well so the owner specially miss Flory is not willing to take any responsibility but says and I quote "if my dog bites so what you will not die right away nothing will happen and if something happens so am not responsible for anything so if you want any money cover for dog bite or so ask the dog not me now go away" these are her words on my face everytime I have complaint I have no other option but to roam around with big stick or something it has alredy bitten my house servent as well on the same way where I am been attacked and so many others. I can't upload the photo of the dog as am scared that I may get attacked again.

                    Please sir immediate action are required because even the owner is not taking any responsibility it is become difficult to come from work at night after 9pm.

                    Thank you very much
                    Sylvester Fernandes
                    Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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                      S
                      Subhash Bilore
                      from Powai, Maharashtra
                      Nov 26, 2020
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                      Address: Bhandup , village road,

                      Sir /Madam
                      I am society committee member to complaints again stree hawkers hatgadi to cover our society Neerabai opp. Skyline building village road, Bhandup west, so problem for daily entrence for society members.
                      So please take action for unauthorized stree hawkers hatgadi wala's .
                      Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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                        Chaitanya amrutkar
                        Nov 25, 2020
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                        Address: Govind nagar sodawala road near hanuman mandir

                        Out sider People throwing garbage in govind nagar open plot area and building construction waste is not clear by society officials
                        Stones iron roads and house waste mixture is ideal for rats and cats dogs this type of waste make strong odur and heavy dust
                        Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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                          flagg
                          Nov 24, 2020
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                          Address: Shashi Tara Building, SVP Road, Near Sudhir Phadke Flyover, Borivali West

                          Unauthorised and illegal construction of a Room is done in Modern Shashi Tara CHS premises, SVP Road, Borivali West. Irony, it is done by their newly elected Secretary Mr. K. K. Padechia, residing in Flat No. 4. along with this Room, he has also constructed Two (2) additional gates on Northern-East wall of society compound. Where there is only provision of one (1) gate on mentioned side. For all these construction, there is no official permit taken from BMC. Also it is not in interest of all other members and residents of society and it is done without following any CHS protocol. Now that room is provided as "home" for our building watchman and his family. Kindly intervene and eliminate this unauthorised structures at earliest.
                          Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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                            flagg
                            Nov 24, 2020
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                            Address: Shashi Tara building, SVP Road, Near Sudhir Phadke Flyover, Borivali West

                            Unauthorised Extension of Flat No. 4 in both Living room & Bed room is done in Modern Shashi Tara CHS at S.V.P. Road, Borivali West. It is can be seen from outside the floor has been extended and have encroached society's premise. As this flat is on ground floor, any unauthorised construction can leads to serious threat to whole building. Already there complaints from higher floor flat owners of cracks in columns and beams of building. All Building facilities are under danger because of this construction. BMC Mumbai Should take stern and quick action on this defaulter. Many lives are under danger, which can be clearly seen from outside the Buliding. BMC should interfere and restore the original building floor layout.
                            Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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                              Cvessaoker
                              Nov 24, 2020
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                              Address: 7 Waroda road Bandra (West)

                              The Sewage line on Waroda road Bandra (West) from 7 Waroda road towards Bob tailor is blocked since about a week.
                              Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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                                A
                                Ajaxx
                                from Powai, Maharashtra
                                Nov 23, 2020
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                                There are about 10 stray dogs in our society which are very aggressive and making life difficult for family members..please do something at the earliest..thanks in anticipation

                                Concerned area comes under S ward of bmc
                                Address of society is in nahur east
                                Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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                                  Npvpkp
                                  Nov 22, 2020
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                                  Address: Neelam building, Charkop market, Kandivali West

                                  This complaint is regarding a gown seller on road in front of my shop. She is situated herself illegally and when I asked her to vacate the spot, she fights with us and assault us. She position herself around 6 pm in evening.
                                  Please look into the matter at the earliest and help me in vacating the place.
                                  Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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                                    Kd07
                                    Nov 20, 2020
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                                    Address: Veer Savarkar Marg, Hiranandani link road, Vikhroli west, Mumbai 400079

                                    There is extensive unauthorized parking menace on both sides of the road between Pop Tates restaurant and Mayfair Hillcrest building. The problem is so acute that even emergency services vehicles (Ambulance and Fire brigade) are also not able to pass through.

                                    Repeated complains filed with police authorities has also not yielded any action.
                                    Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
                                    Dec 04, 2020
                                    Updated by Kd07
                                    No Action/response
                                    Jan 10, 2021
                                    Updated by Kd07
                                    Traffic inspector gives vague response stating having only 2 towing vans for entire ghatkopar and Vikhroli area and hence he cannot clear the area.
                                    What about echallans, is silent on the issue.
                                    awaiting action
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                                      mumbaikarg
                                      Nov 20, 2020
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                                      Address: Mumbai
                                      Website: aquaptax.mcgm.gov.in/aqua/CitizenHome.html

                                      I had attempted payment of 2 water bills on the website using credit card but I got error multiple times. After few attempts bill was successfully paid. But the amount was deducted for each attempt and I haven't yet received the refund for failed attempts.

                                      Water Bill No. : KWT9010007
                                      Amount due: Rs. 1562
                                      Attempts:
                                      - November 2, 2020: 1 failed attempt
                                      - November 4, 2020: 1 successful attempt (Bill paid successfully)

                                      Water Bill No. : [protected]@0617737
                                      Amount due: Rs. 2744
                                      Attempts:
                                      - November 2, 2020: 1 failed attempt
                                      - November 4, 2020: 2 failed attempt
                                      - November 4, 2020: 1 successful attempt (Bill paid successfully)

                                      Considering total 3 failed attempts, total refund on credit card expected = 1562 + 2744 + 2744 = 7050

                                      Attachment: Successful payment receipts
                                      Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
                                      Nov 20, 2020
                                      Updated by mumbaikarg
                                      Considering total 4 failed attempts, total refund on credit card expected = 1562 + 2744 + 2744 +2744 = 9794
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                                        Priti99990
                                        Nov 20, 2020
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                                        Address: Opp Kirti College

                                        Mrs Naik
                                        Flat no 9 Shantiniketan Building
                                        Prabhadevi
                                        Opp Kirti college

                                        Joined 2 Flats - Neighbouring
                                        Toilet made on unauthorized location
                                        Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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