Municipal Corporation Of Greater Mumbai — Error while paying water bill but amount got deducted twice | |
Hi, I was trying to pay my water bill amount 5435 on 2nd Jan 2021, at 8.56pm using my sbi debit card ending with 1537 but website showed me error. Then I tried payment with BHIM UPI at 9.10pm the payment was succes from my mobile but on website it showed error and both the time receipt was not generated. Later I received sms around 9.28pm that my sbi credit card also charged for the amount. So please update one payment in my water bill account and refund me one payment as soon as possible Water Connection CodeNo. - [protected]@0386571 Bill No. 2021HEW0725616 SBI debit card Transactions Id[protected] BHIM UPI Transaction Id[protected] Screenshot of sms, UPI pay and bill attached Was this information helpful? | |
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Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint. Jan 06, 2021 Updated by Satyamaditya Yadav This is bring to notice that I have tried making payment on 1st Jan 2021 6.22pm using my HDFC credit card and payment was not success but now in my credit card it was showing charged amount 5435, so now 3 payment was done, so please refund my 2 payments.  Jan 06, 2021 Updated by Satyamaditya Yadav Hi, on MCGM portal ledger report is showing all my 3 payments. and 1 settled for previous pending bills and marked excess for 2 paymentsSo please refund my 2 payments. See attached ledger report.  | |
 2 Comments | |
Comments
Dear Sir,
CCN NO. HED6710007 in the name of M/s. Smartlink Holdings Ltd., Bill No. 2021HEW0531859 DTD. 29.09.2020 - Bill amount Rs. 1530.00 - payment deducted twice.
Payment done through Netbanking - HDFC Bank on 11th Jan. 2021.
Please pass credit to us or amount to be adjusted our next billing circle.
My contact No. + 91 [protected] - Mr. William Lobo
E-mail : william.[protected]@digisol.com
Please reply.
CCN NO. HED6710007 in the name of M/s. Smartlink Holdings Ltd., Bill No. 2021HEW0531859 DTD. 29.09.2020 - Bill amount Rs. 1530.00 - payment deducted twice.
Payment done through Netbanking - HDFC Bank on 11th Jan. 2021.
Please pass credit to us or amount to be adjusted our next billing circle.
My contact No. + 91 [protected] - Mr. William Lobo
E-mail : william.[protected]@digisol.com
Please reply.
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So please refund my 2 payments.
See attached ledger report.