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Municipal Corporation of Thane Complaints & Reviews

www.thanecity.gov.in

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Updated: Nov 27, 2025

Complaints 1223

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38

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Bad 😕 It seems that Municipal Corporation of Thane has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: B-703, Sunrise Enclave, Near Suraj Water Park, G. B. Road, THANE, Thane, Maharashtra, 400615

I am the owner and the resident of flat no. 703 of sunrise enclave, b-wing, near suraj water park, ghodbunder road, thane. The lift in our building stops working very frequently causing severe inconvenience to the residents, in spite of the complete lift has been renovated recently by the company named silver line elevator pvt. Ltd., (Office at f/32, 1st floor, eternity mall, teen haath naka, thane west, thane -400604.) still the problem has not been solved. After complaining several times of the inconvenience caused, no measures have been taken. Have also learnt that the lift installed is illegal and no license has been obtained.

Kindly request to please take the matter as priority and take appropriate action.

Municipal Corporation of Thane customer support has been notified about the posted complaint.

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Address: Amardeep Society sahakar nagar pokharan road no 2, opp asawari tower Thane west, Thane, Maharashtra, 400606

Dear sir,

I would request you and thane municipal stray dogs and cats collection department, there are 6 to 7 stray cats in our society which disturbs our day to day healthy living by doing toilet on every floor which spread disease also infant baby and kids are affected, please take this stray cats from our society and leave them to suitable area as per their living

Address

Amardeep society, sahakar nagar pokharan road no 2, opp asawari tower
Thane west 400606

Municipal Corporation of Thane customer support has been notified about the posted complaint.

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D

DrSPl

Jun 15, 2021

Dear Sir/Ma'am.

I would request you and thane municipal stray dogs and cats collection department, there are 6 to 7 cats in our building. One family claims that they are their pets. However the cats keeps loitering around the society area and defecating and spoiling the area. They have defecated 5 times till now in just 6 days in my garden pots with healthy plants growing in those pots. They have also attacked and killed my pet in August 2020.

They also disturbs our day to day healthy living by screaming on every floor and clawing at the window grills violently. They just sneak in our house the moment they find any window open. I have a minor son with me. All these incidents are affecting our mental and physical health. Please take away these stray cats from our society and leave them to suitable area as per their living. The current rainy weather combined with the Covid cases is particularly very harmful for the kids. I request you to please take action. My society name is Devdaya Park, Opp.Jekegram, Pokhran Rd.No.1. Thane(W) and the family that is responsible for this nuisance of cats is Mendes and family residing on the first floor of Building 1A. This really requires your urgent attention.

I am really hopeful of some immediate action.

Regards,
Dr.Sandhya

D

DrSPl

Jun 15, 2021

There is correction in the above message. The family resides in 2A of Devdaya Park.

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Address: Flat No. 324, 3rd Floor, Hasan Bldg, Zainy Society, Behind Mumbra Police Station, Anand Koliwada, Mumbra, Thane, Maharashtra, 400612

Dear sir,

I have a 1 rk flat no. 324 in hasan bldg., zainy chs, anand koliwada, mumbra. Theres's been water leakage in the bathroom of my from the flat no. 424, which is directly above my flat for last 1 year. We have repeatedly inform the owner of the flat about the issue but he is not done any repairing work. I would like to file a complaint with the housing department of tmc regarding the same.

Thanks and...

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Address: 22/304, B Wing, Himalaya Building, Vartak Nagar, Thane 400606, Behind Pioneer Tower and Opp Vartak Nagar Police Station, Thane, Maharashtra, 400606

I have registered complaint last week, but till date no action taken, on dirty water issue. Request concern authority to spare some of their precious time to look in this matter, as it related to water, which is one of the most important and basic requirement of every living being

Complain: we resident of 22, himalaya building, b wing, vartak nagar facing the issue with extremely dirty tap water, which has been persistent since june 2019. All of the houses in my building are facing the same issue. Water being most important part of our life, i request the concern authority to look in to it.

Please consider my complaint, and resolve it on priority.

Municipal Corporation of Thane customer support has been notified about the posted complaint.

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Address: 22/304, Himalaya Building, B Wing, Vartak Nagar, Opp Vartak Police Station, Behind Pioneer Tower, Thane, Maharashtra, 400606

We resident of 22, himalaya building, b wing, vartak nagar facing the issue with extremely dirty tap water, which has been persistent since june 2019. All of the houses in my building are facing the same issue. Water being most important part of our life, i request the concern authority to look in to it.

Please consider my complaint, and resolve it on priority.

Municipal Corporation of Thane customer support has been notified about the posted complaint.

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Address: Thane, Maharashtra, 400606

I am writing this complaint in relation to the building where we are currently residing. This is an 32 yrs old building and it's condition is very bad now still the residents of the building are not taking any necessary precautions to safeguard the building. We are staying at thane in lokmanya nagar pada no. - 4 and the building name is ganesh prasad, a - wing.

Our own house is entirely leaking. Our kitchen has become a mini swimming pool where water keeps dropping from the ceiling. The situation is so worse that i'm afraid the ceiling may fall anytime. We have a family at home. This is really disturbing. Last year we had an incident where some portion of the ceiling had fallen off which we have repaired. That time some government officials came did some investigation and went. After that there is no action taken.

I don't understand why such old buildings are not taken for re-development by the government. I'm sure this building may fall anytime and the residents of the building should be moved from there. I hope my complaint is taken into consideration and some necessary steps are been taken up by the government. I can be reached at [protected]@yahoo.co.in

Municipal Corporation of Thane customer support has been notified about the posted complaint.

Aug 20, 2019

Updated by sukeshnii It has been more than 20 days that I have complained but I have not yet received any status on the above complaint. No one has yet contacted me from the Customer support regarding this issue. Is anyone taking care of this complaint??

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R

[email protected]

from Delhi, Delhi

Aug 12, 2019

Dear Sir/Madam
In our area so much bed water come which can not drink even bath.
Due that person can be become unhealthy.
So request to look into the matter resolve AEAP.
For reference see the attached photo of water quality.

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Address: 400603

This is to inform you that i have registered a complaint at tmc panch pakhadi & kopri prabhag samiti having (Inward no.7556 & 524. Dated 13/06/2019) regarding illegal construction.
A shop below my house has increased height above my floor level saying there is water logging problem in his shop, while constructing have also damaged the column of already old building, to this i met asst. Commissioner mr maruti gaikwad several times but received only lingering comment and no results yet, according to him and the team height increased is illegal but not to that extent for which necessary action can be taken.

Respected sir my question is how can one cross floor level and increase height stating such reason and it's illegal but no action is been taken, so are there any parameters set for illegally constructed activities, that one can at least know rather wasting time complaining / having faith in official to act on their complaints, should be quite and face the problem as nothing can be done to same, don't know when such illegal constructions will be stopped. As same goes on increasing day by day.

With hopes of necessary action request you to kindly look into same.

Complaint letter and images are attached for reference.

Municipal Corporation of Thane customer support has been notified about the posted complaint.

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Address: Majiwada, Thane West, Thane, Maharashtra, 400601

There are seven huge drains which have been pried open by pranksters along the footpath right outside Vasant lawns, Majiwada Thane west.

Apart from residents of buildings in the vicinity, the people from the nearby slum (especially kids) as well as several people who walk from respective bus stops towards their offices inside TCS office campus and Lodha i Think use this path. There is a school in this area towards which many parents and school kids also walk daily. This makes it a high transit, highly used walking space.

I have mailed pictures of all seven open drains along with one picture of the footpath to the emailID [protected]@thanecity.gov.in requesting the municipal corporation to address this issue as soon as possible.

There is a high risk of potential mishaps happening. Request you to please help close these drains as soon as possible to avoid any unfortunate incident. Attaching three pictures out of the seven due to the size limit.

Thanks and regards,
A concerned citizen

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Address: A-201, Solitaire Tower, S. V. Road, Chitalsar, Manpada, Thane, Maharashtra, 400607

Dear sir,
I am (Shridhar shripad padhye) residing in solitaire tower, manpada (Opp. Thane r mall & dosti imperia). We are staying in flat no 201, a-wing for last 12 & 1/2 yrs.
Since last 3 yrs. We are facing severe seepage problem in our flat. This is mainly due to lot of alterations done in the flat 301, which is exactly above my flat. According to us many of the alterations are illegal although we are not experts to decide that.
Despite our several requests, flat owner is not ready to do anything. We have given formal complaint to society, however there is almost no response from the society.
We are in the helpless situation & we do not know what we should do to remedy the situation.
We will be really grateful if you can guide & help us to resolve this issue.
Needless to mention that we have to bear financial loss due to this problem & mental trauma as well.
Looking forward to your help & guidance.

Thanks & best regards
Shridhar padhye

Municipal Corporation of Thane customer support has been notified about the posted complaint.

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Address: A-202, Sparta, Hiranandani Estate, Thane West, Thane, Thane, Maharashtra, 400607

Everyday, after 12am, there are almost 7-8 dogs barking continuously throughout midnight causing disturbance during sleep. People across the society are tired of this daily problem. No one is able to sleep properly.

Watchmen sometimes try to get rid of them but they come back.
I sincerely request for a solution to this problem since it's affecting our daily routine.

Municipal Corporation of Thane customer support has been notified about the posted complaint.

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S

Sakshi Khandekar

from Delhi, Delhi

Jul 8, 2019

From last 2to 3 weeks water was coming were less we also unable to get water for drinking. Otlease help us. We are becoming hlepless. In our area there now is arising fighting for water

K

Kalpanachhetri13

from Mumbai, Maharashtra

Jul 17, 2019

I am leaving at Brahamand area building name : kabra Galaxy. Since start of the raining season i have observed high number of Mosquito leading to many cases identified of dengue and viral fever.

Also there is lot of water logging issue of dirty water flowing from gutter.

please look into the matter.

G

gnskdm

from Mumbai, Maharashtra

Jul 30, 2019

Hello,

From last one month we have received dirty water supply from TMC but still no one take any action against this due to this many people's are getting ill.
Request you to kindly take necessary action.

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Address: ATUL Ltd Plot no 68 road no 21 Wagle estate Thane West, Thane, Maharashtra, 400604

This is to bring to your notice about the garbage heap in front of our office building atul ltd plot no 68 road no 21 wagle estate. We have our corporate office where we have visitors coming from europe and this gives a bad impression about our country.

Request you to kindly take note of this and make arrangements for frequent collection and also notify about fine to the local people and also the hotel located there.

Furthermore, the entire wagle estate is maintained in a very bad condition inspite of the fact that it has maximum corporate offices. We actually need to beautify such places which earn revenue. Kindly take this matter seriously and do support to beautify our thane.

Look forward to your support and prompt response.

Municipal Corporation of Thane customer support has been notified about the posted complaint.

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Address: MS creative school, opp vandana heights, Beverly park, kanakiya road, mira road east, Thane, Maharashtra, 401107

Respected sir/maam

I want to bring this to your notice that where we are running a school just adjacent to it theres a vacant ground where theres a lot of dumped garbage and sewage. Which is spoiling the atmosphere. Our parents and students are facing a lot of troublem due to this garbage which is accumulated here roadside.
Many of our students have got ill due to uncleanliness.
I have already complained regarding this problem but then no action has been taken yet.
Visitors and the future leaders has to pass through this garbage to enter the school as the garbage is almost in front of the school's gate.
Kindly look into the matter and do the needful

Municipal Corporation of Thane customer support has been notified about the posted complaint.

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Address: Asshiyana Apartment, Padwal Nagar, Wagale Estate, Thane, Maharashtra, 400604

Currently, i am facing the issue with dirty drinking water which comes through my tap. All of the houses in my building are facing the same issue with water as it comes yellow in color from our tap which is not hygienic for us, so i would want raise a complain about it. Currently, my location in padwal nagar, wagale estate, thane. I look forward for resolution.

+1 videos

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Address: Rambaug area,Upvan,Pokhran Road No.1,Near Dhawan Nursery,Thane, Thane, Maharashtra, 400606

The attached pictures clearly are visible of the amount of garbage which is lying on street at the above address. After elections there are no pick up garbage van arranged to collect the waste. This has resulted in garbage piling on streets. Even an ambulance, fire brigade will not be able to pass in case of an emergency. Kindly look into the matter on top most priority and arrange to do get this area cleaned inorder to create A SMART AND CLEAR THANE CITY.
Thanks

Jul 2, 2019

Complaint marked as Resolved

Thanks for the prompt action taken. The area has been cleaned now.

Municipal Corporation of Thane customer support has been notified about the posted complaint.

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N

Navinengineers

from Lonavla, Maharashtra

Jul 2, 2019

Thanks for taking prompt action against my complaint of 26th June. The area has been cleaned.

Navin Engineers

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Address: TMC - Demolition - Letter to Star Ankur Co-operative Housing Society Near Fish Market Near Majiwade Gaon Thane West - 400601 Maharashtra, Thane, Maharashtra, 400601

Honorable municipal corporation commissioner

Re : tmc - demolition - letter to star ankur co-operative housing society near fish market near majiwade gaon thane west - 400601 maharashtra

Dear sir,

Please review the subject mentioned building illegal structure case and send glide path of actions initiated, synopsis with all your findings with pictorial evidence to prove your findings along with...

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Address: Thane, Maharashtra, 400605

Hello sir/Madam,

I am Kiran Ekhande residence of Sheetal kiran CHS, near jai bharat maidan next to OM vishni bldg, Vilram nagar behind Gaon devi temple, like to bring in to notice that there is Gutter which is chock up from two weeks and also electric cable of adjoining bldg have passed ther bilding connection cable through this gutter
Watter is overflowng on road also electric cable might be dangerous.

Due to this chockup rain watter also get logged in our bldg and enters in groundfloor house.

Kindly look into.

Kiran Ekhande
[protected]

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Dear Sir,

I would like to bring to your notice about the illegal construction happening at The Walk, Hiranandani Estate, Thane.
According to the Floor plan of The Walk the total area of 1Bhk is 420 sqft which includes hall, kitchen, 1bedroom and 2 bathrooms.The approx rate of the property is around 95 lakhs .

Now the twist is ..

There is a hidden duct in some of the buildings which acts as an elevation part of the building, especially Ventana A, Surprisingly the size of the duct is around 430-450 sqft each owner is acquiring and converting 1BHK into 3.5 BHK which they does not own it and is absolutely illegal.

This duct is constructed on MS ANGELS which is 17' long and is fixed on nut bolts, which causes heavy vibrations .Where is the safety here ? If incase any accident takes place who is responsible ? How dare the owners can steal this place .

And to your notice all the people around are aware of this including the brokers .
Now the owners and brokers have started selling these flats as 3.5 BHK and the price they are quoting is 1.50 CR to 1.60 CR

Its my humble and genuine request to take this case at serious note and take immediate and strict action on this before any mishap.

Jun 17, 2019

Complaint marked as Resolved

thanks

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I m resident of Om Vardhaman CHS Ltd, Dhobi Ali, Charai, Thane (W).

Resident of Flat No.11, Mr. Mane has done renovation in his flat and kept the debris in the building premise which creates hurdles. It may create mosquitoes and other diseases.

I request you to instruct Mr. Mane to clear the debris immediately from the building premise.

TY.

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Address: A/5, 303, Raunak Park,, koknipada, Pokhran rd no 2, Thane(w), Thane, Maharashtra, 400610

We members of a5/ raunak park chs ltd, kokanipada, pokhran road no 2, opposite neelkant heights, thane west 400610 wish to register complaint regarding menace of stray dogs in our society. These dogs are attacking members as well as visitors coming to the society. Considering safety of all we request thane municipal corporation to take immedioate action & send dog van. Specially it has become dangerous for children.

Municipal Corporation of Thane customer support has been notified about the posted complaint.

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Kavita Bhoi

from Mumbai, Maharashtra

Jun 14, 2019

From 4 days garbage vehicle not coming.. so where we throw our garbage...

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Address: Thane, Maharashtra, 400612

Hello i am a resident of dombivli and the reason behind i m complaining you is the fire in diva dumping ground. It has become a mess to everyone as the smoke is thick that it effects the people living here in dombivli as well. It also effects the whole region of thane-dombivli as people are getting severely effected due to it. The aqi is usually going high and making everyone restless. The people don't even know how this fire lits up everytime but plz take some measures against this or else it's going to be more dangerous for everyone. I hope you resolve this public complaint by me as soon as possible.
Yours faithfully,
Sangle bm

Municipal Corporation of Thane customer support has been notified about the posted complaint.

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To,

The Commissioner / Concerned Authority,

I am writing to formally report the illegal sale of banned gutka and tobacco products at a shop operating in our locality.

<b...