[Resolved] Musafir — refund processing delays

Srivatsannn

from Hyderabad, Telangana

Website:

musafir.com

Hi musafir team,

This is regarding refund of my trip with trip id: m-4rpnp

There has been a really long delay on refund. The ticket was cancelled on 3 july and generally refund process happens immediately and i was assured so over the phone. But so far i have not received the refund.

I was given assurance over phone again on 28july when i followed up. My credit card bill will be generated and i would rather want this to be resolved before that. Really appreciate the quick action.

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Aug 5, 2017

Complaint marked as Resolved

The Musafir team was contacted both via mail as well as their phone numbers. It was just a delay in processing and they were able finally resolve it. My HDFC bill got generated but at least I got the expected refund so things are fine. Thank you for the prompt action Musafir team!

Musafir customer support has been notified about the posted complaint.