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Muthoot Complaints & Reviews

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Updated: Mar 19, 2026
Complaints 533
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68
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Muthoot reviews & complaints page 14

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D
dulipala
from Rajahmundry, Andhra Pradesh
Aug 4, 2018
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Address: East Godavari, Andhra Pradesh
Website: mutoot housing

I. D. Umadevi applied housing loan at my kakinada buildg construction on april 2018 loan process of rs.3000+doct other 20000expensed by me co. Will not sanction my loan the company staff rajahmundry branch negligence on my part iam depend on this loan iam borrowing high interest taken loan of rs 3 lakh for badement of my house please pay my damage of rs.3 lakh for loss my damage j
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    pramod9744
    from Alappuzha, Kerala
    Jul 30, 2018
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    Address: Alappuzha, Kerala

    It may bring to your notice that i take a vehicle loan from your cherthala branch.My loan number is 14134674.As its procedure of one time settlement i have done the full payment on 16/05/2018.So i applied for the NOC. Now you are objecting to issue the NOC by telling that i have to remit the fine again. So i registered a complaint in National Consumer Forum on 28/07/2018.I humbly request you to issue the NOC at the earliest.
    Gold loan/ I had already paid my interest 720 on 2days back through online payment, today company branch told me that they didn't get the amount, they want 20 rs etra for yesterday and today's interest
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      A
      Ammu Sahadevan M S
      from Kollam, Kerala
      Jul 21, 2018
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      Address: Ernakulam, Kerala

      Dear,
      This mail is regarding a formal complaint against one of your employee named Remya([protected])and we are not aware about the branch she is working.actually i agree that one of emi is bounced due to some hospital emergency.and her behaviour was in very rude and cultureless manner.why you are hiring this kind of persons.i have call recordings with me and I want to proceed legally so take necessary action against this
      My relative send me money on 5.07.2018 from Germany via Muthoot Fincrop Ltd. through Royal Exchange agency. But they are deny that they could not pay this money. I appreciated that if you could not pay this money so you will return back to Germany.
      Name: Riman Sarkar
      Mob. [protected]
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        P
        Poonam1975
        from Delhi, Delhi
        Jul 12, 2018
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        Address: New Delhi, Delhi, 110045

        Mene muthoot me 12 month ki ek scheme 1000/ per month 14th dec'2017 sagar pur bracnh in delhi me ne puch tha ki agar me late hu jao to kya interest to nahi lage ga to mana kar diya nahi koi interest nahi lage ga but aaj mene one month late ho gai to in hone interest laga diya, or jab mene advance deposited karya to uska koi interest nahi mila, agar me scheme band karti hu to muje 12months ke bad paise milege wo bhi without interest ke jab mene puch kyu to bola ye hi role hai. but muje easa kucha nahi batya gaya tha or mene kaha to ki humre yaha ek schame aati wayof tab intrest nahi lagta hai to mene puch kab uska unhe pata nahi hai . is very bad
        Amount is dedected but transition is faild please refund my amount txa#[protected]
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          M
          Manjurraj
          from Bengaluru, Karnataka
          Jul 3, 2018
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          Address: Koppal, Karnataka, 583236
          Website: Not giving costumer satisfaction

          This is to inform that in our branch have a lazy fellows they postpone our work due to there personal works & say server issue.. I face this every month when i visit to pay my installment & behavior of the staff is rude.. I request to change the this # bring some efficient works that give costumer satisfaction details about our city branch is (Koppal dost yelburga tlq) 583236 please insure us fast with a new worker thank you
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            M
            Miron Michael
            from Idukki, Kerala
            Jun 28, 2018
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            Address: Kollam, Kerala, +91
            Website: [email protected]

            My name is miron michael. Before 2 years am applied vehicle lone 23 months.16011907 is my id. Last april the lone was completed. And april 6 i applied noc but i didn't get yet. Manytimes i visited your muthoot kollam umayanalloor office in kerala. They are said already sended noc my address. I asked post office staff they didn't know about this. And last week i completed your kerala head office one your staff said they will send my noc in kollam umayanalloor branch within 3 days they will give me my noc. I waited they requested but no positive response your side. And yesterday i called your kerala head office the same concern again they said within one day they will give to me. Hence i didn't get any positive response. Am very dissatisfied your service. My friend said to register a complaint the consurmar court. I think thats a good idea. Am very disappointed your staff dealing.
            Jun 28, 2018
            Updated by Miron Michael
            My name is Miron Michael . Before 2 years am applied vehicle lone 23 months .16011907 is my id. Last April the lone was Completed.And april 6 i applied NOC but i didn't get yet. Manytimes i visited your muthoot kollam Umayanalloor office in Kerala. They are said already sended noc my address. I asked post office staff they didn't know about this. And last week i completed your Kerala head office one your staff said they will send my noc in kollam Umayanalloor branch within 3 days they will give me my noc. I waited they requested but no positive response your side. And yesterday i called your Kerala head office the same concern again they said within one day they will give to me. Hence i didn't get any positive response .Am very dissatisfied your service . My friend said to register a complaint the consurmar Court .i think thats a good idea.Am very disappointed your staff dealing.
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              A
              ankushgupta01
              from Jammu, Jammu and Kashmir
              Jun 27, 2018
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              Address: 184101
              Website: muthootfinance.com

              I opened mkv account for buying gold coin in installment for six months despite passing six months in may still m begging for my coin is it a company policy? Should i go to sebi or any other authority i request u to look into this matter your kathua branch is jammu is without coins m not only the one so many customers are suffering because o[censored]r lackness i need coin within six days otherwise i will find another way
              My name is Shashikant. And my Gold loan no - F21263. I just wanted to release my Gold right now. But I have lost my receipt which you had provided to me. I have paid all the amount. But branch executive said I can not help you out without that receipt.
              Mob [protected]
              Shashikant S's reply, Jul 3, 2018
              Dear
              Sir / Mam
              My name is Shashikant. And my Gold loan no - F21263. I just wanted to release my Gold right now. But I have lost my receipt which you had provided to me. I have paid all the amount. But branch executive said I can not help you out without that receipt. Then I said to that person can you give this in written which you are saying then they refused for that.
              Kindly help me out and release my gold. I will be very thankful to you. Kindly cross check these docs.

              Regards
              Shashikant
              Mob 9871643274, 9540049344
              Pan no - FPMPS1701E
              Aadhaar card - 692863243791
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                G
                Gargronik
                from Gurgaon, Haryana
                Jun 25, 2018
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                Address: New Delhi, Delhi, 110005

                Sir y your team member make us fool.. I travel from karol bagh to alaknanda for interview and dere he is selected me for customer care executive den in second round he give me question paper where i am give best of my knowlefe and i know i clear dat but then one of the team member in george school after taking my paper amd consult with another person ask me dat u are selected for field job i see her face with aggression dat he is alright or not m not come here for the field job... I[censored] r not proving job to people den y u r conducting interview and call people to give from so much distance plz i request dont do further dis type of act and take strict actions dat ur tem membera dnt make fool for innocent people who come dere for interview and den they told u for the field job or some cal centre job.. It is so much frustrtaing thing for me.. I[censored] are not interwsted u clwarly said u r not selected atleast after 2 round dont make fool o[censored]s
                My mobile.number is [protected]. I have paid amount in imuthoot app using paynimo gateway.
                Amount deducted from my account but payment is mot done to imuthoot.
                Please solve my problem
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                  M
                  manikanta355
                  from Cherthala, Kerala
                  Jun 22, 2018
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                  Address: East Godavari, Andhra Pradesh, 533201
                  Website: www.muthootfinance.com/services/gold-loan

                  Thank you for using your sbi debit card 459xx4361 for a purchase worth rs2529.5 on pos [protected] at paynimo mutual funds txn#[protected]. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected]

                  My bank account debited 2500., not receive to muthoot account [protected]
                  The muthoot Execuative are not closing my gold loan acc they are telling that we cant close ur acc.
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                    A
                    Amit Ramesh Kini
                    from Pune, Maharashtra
                    Jun 15, 2018
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                    Address: 401305
                    Website: Tpsl@icici

                    Money deducting in my bank account but not received by muthut finance company 1499.88 rs.
                    What can i do to refund my deducted money of rs 1499.88
                    Please help me
                    I just try to pay my gold loan emi to muthut finance company
                    I have send the money to [protected]@icici
                    And i have done
                    Money deducting but not paying to muthut finance company what i do to refund my deducted amount of rs 1499.88
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                      N
                      Nagabharath Gollapinni
                      from Hyderabad, Telangana
                      Jun 7, 2018
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                      Address: 517501

                      We regret to inform you hp cpu was not working since last week, muthoot finance bairagipatteda branch serial number ina726w36m, product number 1nu70pa#acj so in this connection we request to you please send your technician as early as possible to rectify the problem. All our branches using hp system only. So please give your valuable service as early as possible.
                      Address:
                      Muthoot finance ltd
                      Bairagipatteda branch-4387
                      Dno:[protected],
                      Bairagipatteda
                      Tirupati-517501
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                        S
                        StyleOn Indirapuram
                        from Palampur, Himachal Pradesh
                        May 26, 2018
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                        Address: Ghaziabad, Uttar Pradesh, 201014

                        Hi

                        I have been trying to pay interest amt against my loan but payment got failed thrice.
                        But the amount has been debited from my a/c everytime.
                        My loan ac no. Is 1772/mdl/125
                        My customer id is [protected].

                        Have wrote you twice on cc. [protected]@muthootgroup.com but your customer service is pathetic and i get no revert.
                        Why should i bear extra interest or penalty as its a failure at ur gateway.
                        I need a clarification as to why my amount is still not being credited to my account and why i have been charged everyday due to your payment failures.

                        Regards
                        Nishant
                        [protected]
                        I am a muthoot customer my question is how get my loan details and bank details in my mobile
                        Stafe complain
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                          I
                          Indrajit Biswal
                          from Talcher, Odisha
                          May 26, 2018
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                          Address: Bangalore, Karnataka

                          I am having a gold loan at bangalore t dasarahalli branch, jalahalli. I want to take the facility of top up. But due to nonavailability of my account at the concerned branch i could not get the facility as i am away from concerned branch now. I visited one of your branch here and handed over the bank details for updation purpose. Your concerned officer tried up to his level best but finally, he could not add my account. But for updating the account, the otp is coming to my mobile. Kindly intervene the matter and sort it out at your end at the earliest so that the customer will get the benefit from anywhere.

                          Thanking you
                          Partha sarahi biswal
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                            S
                            srinivasgurlinka
                            from Hyderabad, Telangana
                            May 23, 2018
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                            Resolved

                            Address: 500045

                            Hi team,

                            I had a transaction done by muthoot app and there was an error message as transaction failed and when i asked the branch personnel at krishna nagar hyderabad branch they said it will be reverted back by 2 or 3 days. I am worried since it is a huge amount of (19419.52 +19419.52) with a total of 38839.04. Hdfc had sent the confirmation message like "we would like to inform you that, the referred transaction has been successfully processed at the bank's end. Incase if the final status of the transaction is not known, we would request you to check with the merchant.."

                            So further i request the muthoot merchant team to resolve my query soon as i am in very much need of money.

                            Below are details from my netbanking statement.

                            21 may 2018 [protected]techmuthootfinance [protected] 21 may 2018 19, 419.52 286, 118.99
                            21 may 2018 [protected]techmuthootfinance [protected] 21 may 2018 19, 419.52 305, 538.51
                            Jun 4, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer care has made all the efforts to bring the money back. thanq.
                            May 23, 2018
                            Updated by srinivasgurlinka
                            Hi Team,

                            I had a transaction done by Muthoot App and there was an error message as transaction failed and when I asked the branch personnel at Krishna Nagar Hyderabad branch they said it will be reverted back by 2 or 3 days. I am worried since it is a huge amount of (19419.52 +19419.52) with a total of 38839.04. HDFC had sent the confirmation message like "We would like to inform you that, the referred transaction has been successfully processed at the Bank's end. Incase if the final status of the transaction is not known, we would request you to check with the merchant.."

                            SO further I request the Muthoot Merchant team to resolve my query soon as I am in very much need of money .

                            Below are details from my Netbanking statement.

                            21 May 2018 [protected]TECHMUTHOOTFINANCE [protected] May 2018 19, 419.52 286, 118.99
                            21 May 2018 [protected]TECHMUTHOOTFINANCE [protected] May 2018 19, 419.52 305, 538.51

                            I hve account in cooktown which s der customer service best an which in Ramamurthy Nagar its bad totally disappointing an you ll loous lots of customer vry bad service spoiling the name of Muthoot Ramamurthy Nagar
                            Sajithabanu's reply, May 16, 2021
                            Is money refunded?
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                              C
                              Chintaman shintre1
                              from Indore, Madhya Pradesh
                              May 18, 2018
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                              Address: 452018

                              Dear sir,

                              While i was working with muthoot finance ltd., i was required to open a salary account with my customer id[protected].

                              Since i was receiving regular salary i had given ecs instructions for debit of my kotak life insurance premium payments.

                              But now after my retirement i became a senior citizen and i requested your mth compound indore branch to convert this account in to pradhan mantri jan dhan yojna scheme, do not respond to any ecs through this account
                              I was told that no charges for minimum balance will be debited and other charges will also not be debited since this was converted to a zero balance account.
                              However you have debited rs.350/- twice to this account.
                              I shall be highly obliged if you reverse these charges as i am not earning any salary and have attained 66 years of age.

                              Yours truly
                              Chintaman shintre,
                              [protected]
                              The manager of muthoot finance in ernamkulam that lady talk is very bad... it will effect to your finance company her talk is very bad now iam not satisfied with your finance
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                                ctapavan
                                from Mysore, Karnataka
                                May 9, 2018
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                                Address: Chitradurga, Karnataka, 577501

                                Dear madam / sir...

                                I requested to ur muthoot finance ltd please stop ur financial branch office scheme in chitradurga.577501. Branch bcoz chitradurga branch executive is giving to tourcher of village people and poor people.. Your executive behivor is not good he is doing the man handling for muthoot customers...
                                No one notice and any other document he is seezing the vehicles...
                                Chitradurga people we are all requested so plzzz take him immediate action in chitradurga muthoot branch...
                                May 09, 2018
                                Updated by ctapavan
                                Take immediate action in Chitradurga Muthoot finance ltd
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                                  K yudhisther rao
                                  from Bhimavaram, Andhra Pradesh
                                  May 4, 2018
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                                  Address: Srikakulam, Andhra Pradesh, 532001

                                  I am the customer of muthoot fincop, today i want to pay loan repayment or i went to muthoot fincop srikakulam branch first floor, sri rama aracade, new bridge road, land mark above icic bank, i inter in 11.45 they tell sir 5min wait, but i wait upto 12 00 after that i asked for repayment they replied sir we want more time then i asked how much time sir, they unrespectivly tell one more hour, in this summer season its not fair, date 4 may 2018
                                  On saturday my account i have been closed, but still my ornament has not given they told me on wednesday u r ornament take, but again they are telling on monday it is too much it is in gulbarga near central bus stand kalburgi
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                                    Priyanka Kc
                                    from Delhi, Delhi
                                    May 4, 2018
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                                    Address: New Delhi, Delhi, 110046
                                    Website: muthoot fincorp

                                    Hello sir

                                    My loan no is 17296867
                                    2 month before i have purchased jupiter classic and some people from where is purchased they continuously visiting my house and asking for rs. 1500 and telling me they are from fincorp and and fincorp didnt even give me my 2nd key of my scotty and telling me after 3 year they will return my key please tell me what to do and my ecs is also rejacted 2 times now i have to go every time in your pankha road janakpuri branch to submit my installment please tell me either i have complaint fir or fincorp muthoot complaint
                                    Assistant manager by the name Aneesh Antonyin sodepur is not a graduate, he submitted a fake certificate, he is a diploma graduate in automobile mechanic.
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                                      Ts.kamaraju
                                      from Bengaluru, Karnataka
                                      Apr 26, 2018
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                                      Address: Tumkur, Karnataka

                                      Sir
                                      My self ts. Kamaraju from tumkur karnataka
                                      Sir i taken honda active from your muthhot finance company at tumkur branch in 2017 jan i am paying emi some time it will be late also i am asking sorry for that also. Now a days your emi collection boys are calling in the early morning at 8 o clock also it's real disturbing, i asked them to why you are calling in the early morning but they are telling company directed to us can call in as early as possible in at 6 o'clock alsoto us. So please could you clarifye the timings please if it's the right time or not. Please is waiting for your kind feedback.
                                      Thanking you
                                      Ts. Kamaraju
                                      Muthoot Finance (Morinda Branch) is one of the biggest liar finance company.His workers always speak lie to his costumers.
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                                        LishaS
                                        from Thiruvananthapuram, Kerala
                                        Apr 23, 2018
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                                        Address: Thiruvananthapuram, Kerala, 695141

                                        I had done two payments of 2043 & 2049 (Including charges) on muthoot finance byonline through paynimo on 29/3/2018, transaction was failure and they had shown amount will be credited within 2 working days. Sbi had sent the confirmation message about the debit., muthoot didnt give any intimation about payment till now but till today evening amount is not credited. Please do the need as soon. Waiting for your response. My mail id : [protected]@gmail.com.
                                        I came to srikakulam andhra pradesh near rtc complexbranch to loan repayment, I wait for 50 min after they tell may 1 hour time may be taken, disgusting behaviour
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