Muthoot Complaints & Reviews

Hi muthoot team
I have taken a gold loan 2 years back from mahim mumbai today was the last emi payment to be done ie 7708, but as per your ledger of mahim branch it is showing to be paid 8615/- and when they have made a receipt to pay it showed me 8749/-

As per my loan clearance i have made payment every month on or before time with penalty no while closing they are charging me at around 1047/- more

Mahim...

Sir i have applied for pan card but its approved this is said by muthoot branch hospet. I have searched in uti pan status but. When i submitted my coupan number its showing me. Not founded.
What is this if my pan application approved y not showing in uti status.
My coupan number is[protected] and ref num 888414. Please help me. Sir i have applied to job they need my pan number please sir help me with this problem....

Im here for last 2 hrs. But no one is responding.. Bank manager is busy with his personal phone for last 1 hrs.. Employees are making fun.. I hear to make my full payment of my loan. But their pathetic response.. I ask again and again.. But they saying please wait sir is busy.. I don't what a bank manager doing on phone for last 1 hr. Thank you for pathetic service.. Lots of bank is to give gold loan.....

The customer care executive who called up to remind about the due for the vehicle was rude and she said this " you know to ride bike why don't you know to pay the due ", you have the rights to say that it's overdue and no rights to pass a comment on the customer.. Very bad experience! Will never take any services from you or your company ! I can pay the entire due in one go, it's your duty to remind us and not comment on us ! If you are so...

Dear sir,
I had a loan with muthoot finance from the branch of chennai-mgr nagar branch (Bracn code 2601) my loan account number is-2601 msl 5540.
I am dealing with past 5 years with your branch gold pledge and i referred many of them about the gold loan.
Yesterday evening (28.08.2017), i went to office i want to pay the interest amount of rs. 385 principle loan amount of 21900 and i paid every month interest your branch...

Respected sir,
I already make all my outstanding monthly payment up to july 2017 with late fee & what ever the mentioned figure excluding the installment amount rs.2736/-. Now i have only one installment remaining but again they ask to pay sum of rs.6215/- (Including fine). I am a normal person i don't know if this complaint helping me or not. The main reason for complain none of their branch provide the exact details of payment...

My father has taken bike loan and in bijapur branch muthoot office they have told all ur installment has paid and taken registration copy to apply for noc in july2017.. But again in august 2017 yesterday got call that still one installment is pending..in branch office they said all installment are over.. But cmpny makin call that still installment is pending.. Why this irresponsible work.. Why you people makin aged people fool.. We r totally...

Maine majboori mai apni chain muthoot finance mai rakhi thi or maine uska time se paisa bhi diya lekin muthoot finance ne mujhe btaya nahi ki ab month ki kisht 30 din mai deni hogi or aaj jab mai unke pass apni month ki kisht jmaa krane gya hu toh unhone mujhe btaya hai ki policy change hi gayi hai or mujhse jyada paisa wasul rhe hai. Toh mera apse nivedan hai meri complaint ko suna jaye....

Updated by cheenu15102003, apr 25, 2017
Sir/madam
After so many requests by the the muthoot finance company officials, i owned kanakavrishty gold coin scheme from the company in march, 2016.in which i had to pay 11 monthly instalments @ rs. 2000/- per month and rs. 1000/- as 1/2 of the 12th instalment, means i had to pay rs. 23000/- for this scheme. 1/2 instalment was to be paid by the company. As per terms of the scheme, the...

Dearabhishek modi, please pay an amount of rs.5500 towards the overdue interest of your two-wheeler loan (No.[protected] taken from muthoot capital services at the earliest. For more details, contact[protected]. Kindly ignore if already paid.

I have already paid all amount and all emi delays bcoz of your lazy staff. No one ready to come to pick up emi and no others option was available to pay emi. So kindly look into the matter...

I close my home loan 4th july 2017 and your executive already told that original saledeed will providing within 25 days, but till my saledeed is not received.
Daily your customer care executive said thay will give me saledeed in two days.

Kindly give me some clarification why till not received my saledeed
My loan a/c no : [protected]

Reg
Gorakh mistry...

I took a loan from muthoot finance the branch of c-1 chanakya place janakpuri 110059.
Yesterday i submit the interest of 500. It was the last date of submit.
But they said to me that whoever register that account that only can submit that amount of money. This is not the right rule to earn some amount of money from customer.
Actually now they are asking me to pay extra money (Interest of money).
When i reached...

Respected sir/ madam
This is yadvendra bhardwaj from jaipur rajasthan. I didn't get any loan frm this muthood but however i am getting loan interest related sms which means i will pay. For to resolve this problem i already concern related branch nd also speak with branch manager but they are using misbehave. Yesterday i also visited r. O office which is placed at m. I road but they don't have any resolution. Their exucative using abuse...

Hi team,

My customer id is :[protected]

Loan number: 1801/sml/519

I have paid bill 20, 537/- rs through muthoot mobile app. Money is deducted from axis bank. But it doesnt effected in muthoot account. I reached axis bank and asked about transaction. They said transaction has successful please reach muthoot and given prn number[protected]. Please refund my amount as soon as possible.
br...

Aaj mai sangavi pune branch me mera loan clear karane gaya tha vaha ki ek ek ladies staff ne mere saath battamuzise baat ki aur dusare staff ko batakar mere upper dono has rahe the... Esaki complain maine maneger se ki... To o bhi us baat ko serious li nahi liya... Apaka naam bahot bada hai. Magar service itani ghatiya ki customer ko thik se service nhi de sakate. Apase acche kai finance hai jo first customer ko respect dete hai isape agar...

I have 300 ncds of muthoot finance having code 1343muthfinc117 with maturity today 18.07.2017. My dp id is in[protected]. I have not yet received maturity value in my linked icici bank account.
I had recd mail from linkintime that payment will be made on maturity date of 18.07.2017. Rs 6 lacs are to be paid today through neft to my bank account. Regards. Madhuri singh...

Dear muthoot fincorp,
Iam anilkumar from rajamundry, eastgodawari dist, andhra pradradesh. And my no is [protected]..
On 13.07.2017 iam done an interest payment of 4016 rupees through webpay. The transacton completed succesfully and amount debited from my account, but not credit in my muthoot account.
So please do favour as well as early possible.
From...
Ch. Anilkumar,
[protected],
...

Dear sir or madam,
Iam anilkumar one of the muthoot gold finance customer. And my contact no is [protected]. Iam from rajamundry eastgodawari dist, andhrapradesh.
13.07.2017 i have done on payment 4016 rupees interest to my gold loan through muthoot webpay. The procrss completed succesfully amount debited from my acvount but cant credit to my loan amount.
Please resolve my problem and do favour to me..
Thanking...

I rajendran my gold got auctioned without proper intimation i received only once with in the difference of 3 days they are telling that it has been auctioned as i came to know this when i went to pay my interest the staffs where not responding properly telling auctioned hoga and they didnot respond wen calling them pls do return my gold dont cheat people...

Hi team,

My name is s irfan, i have taken the gold loan (Loan # i11106) from muthoot on 06/09/2016 of 1, 35, 000.00, however due to some family health conditions i could not able to pay the interest.

I have visited the mutooth office to release my gold on 07/11/2017 but office officials told me that gold has been put into auction, i was wondering without customer acknowledgement how mutooth can auction the gold....