Muthoot Complaints & Reviews

Hi team,

My name is s irfan, i have taken the gold loan (Loan # i11106) from muthoot on 06/09/2016 of 1, 35, 000.00, however due to some family health conditions i could not able to pay the interest.

I have visited the mutooth office to release my gold on 07/11/2017 but office officials told me that gold has been put into auction, i was wondering without customer acknowledgement how mutooth can auction the gold....

A/c no. [protected] of south indian bank, edathuaifsc:sibl0000531. I have paid gold loan interest to muthoot finance towards my two loans on 9th july online. Alas the amount deducted from my bank account but not credited to the finance company. You may please take necessary steps to credit it to the company or reverse it to my account without delay...

I tried to repay my loan amount of Rs.8029 .50 through the imuthoot app on 7/05/2017 at 01:30 am For the loan number:00923/MBL/004449 Transaction failed but the amount was debited from my bank account. I was told that the amount would be refunded to my bank account within 24 hours, it's been more than 3 days and there is no refund yet.It has caused a great inconvenience to me. Kindly refund the money back to my bank account as soon as possible...

I had requested Re-NOC of 2wheeler to Muthoot Alappuzha Kaithavana branch.Iam ready to pay the fine amount.But a staff(Sandhya S Nair), she is irresponssible and behave very badly.She is refused my request and Her managers request.She is relaxing there, I am not found she is not do any work.A staff like this, their attittude depends on your goodwill....

I am a gold loan customer since 2016 and now i want to close my gold loan, but i am living out of the country, i sent to my wife at your branch office in ludhiana punjab with my id proof but they rejected to release the gold, i can't come to india right now only for release the gold and we need our gold in emergency, i would like to ask you about the terms if the person is not available to release the gold why you can't release gold to my...

Dear team,

This is thulasidharan from kerala. This is regarding the loan account details which i need a proper details from your side which was not responded properly by the branch team.

Pls find the loan details below,
Loan account number:140040
Branch name: mvfl, kayankulam, kerala-690531.

Last year in the month of feb the loan amount is not paid with in the date, so the cheque...

My name is dabhi keyur and i stay in bhavnagar city.
People's are facing inconvenience as there are no atm or your bank's branch in our locality and they have to go a long distance if they wants to do any of your's bank related work. As there are many people in our locality who have accounts with your bank. So we need your new branch and atm in our area so that people dont't face any inconvenience. So if you are interested to provide...

I am kallapa anandapa kambar from bijapur karanataka.. I have taken loan from muthoot capital but i ve paid all the monthly laon amount interest bt today i approached to muthoot office near sasnur hospital station road.. Complaint is i m not getting how much is remaining loan amount.. These muthoot office tellin we r not responsible fr tat u go to anywher u dnt tell remain balance.. Pls hlp i regret fr taking loan frm muthoot...

Account number [protected] at your kankroli, rajsamand 313324 branch, '

I forgot my atm debit card pin number for transaction.

I tried with various combinations but i think it may have gone locked.

Therefore, may i request you to kindly help me in this regard at your earliest at my mobile no. [protected] email id is [protected]@gmail.com

Thank u...

I took 3 lac gold loan on feb 2/17 and again took 2lac gold loan on april15

When i am closing loan on this may 30. They are asking interest 32000.

I approached ombudsman regarding this. I need to know your oinion.

I calculated interest many ways, but i am not getting how this much comes. Branch kozhikode, eranhipalam.

Name of customer noushida....

I tried paying interest through muthoot app n no of times couldn't get through so visited andheri east branch mumbai. Here the receptionist is so casual and not ready to help at all also i spoke to the branch manager he was more laid back than her... Server ka ham kya bol sakte hai ham ko kya malum is what they are replying. Does muthoot train their employees or they just know how to count money?? Whom do i ask for help? One of the most undertrained...

The branch manager of MUTHOOT FINANCE LTD - #2267 No.9Old No. 345 9th Cross, J P Nagar 1st Phase, BANGALORE URBAN has been misbehaved me very badly and while i tried to release my gold loan with recipt he refused it as it was pledged on my husbands name. i tried to convince him with full proof and through my husband number, he was not ready to hear him over phone without an authourization letter. i requsted him as i booked ticket to my native...

Today I went to your office to release my gold they tell me net was not working in the time of 5pm on[protected] at kurnool road, ongole.But your office timings is upto 5.30pm. I am completely dissatisfied with your staff working here you have to take seviour action otherwise i complaint to your higher authorities. please take action immediately.Reply to my complaint to my email address....

Sir myself is vijay kumar, house no. 330, village behlana, near airport chowk, i have took a gold lone on 07/04/2016 from your branch, zirakpur (Br. Code 0919), but unfortunately i left chandigarh in extremely emergency condition to my home at haryana, my loan id is [protected], sir help me i want to pay the lone amount online because of i am not physically present in chandigarh i want to pay loan amount by online but i have lost my mobile...

I joined muthoot finance ltd on december 2016 and they terminated me on may 2017 without telling any reason. I was working as a customer care executive in the company. The new terms and condition include immediate termination without giving any notice and the also provide compensatory salary. My sales was good they are even not able to explain me the reason when i visited corporate office of muthoot finance delhi and do not let me to meet...

My Gold loan number is 1138 taken through Ashok Vihar, Delhi branch of Muthoot Finance. I was today trying to make the payment for monthly dues through net and was surprised to find that the company was charging a sum of Rs. 25/= plus ST on a sum of Rs. 2003/=. This is highly reprehensible considering that the government wants people to adopt cash less transactions to the maximum possible extent and Muthoot Finance by charging money on online...

Respected sir /mam

Transaction failed on date 18 april 2017
1016.10 rs.

Loan numbr 3511/mgl/533

Cust no [protected]

Name yogesh sanjay nimbalkar

Branch vaduj tal kkhatav satara

Transaction no igabdrseq5

And sbi bank custmercare said transaction completed successful on date 19 april 17.
So please help me

Thank...

Dear sir myself Rajpal jat village post basni tehsil mundawar alwar Rajasthan I have paid my home loan instalment in Feb month trough DD in your alwar office but not shown in your record I have requested many time to give me my statement at your alwar office no body listen me it is not clear what dues towards me also requested here send instalment statement which I have deposited on my mail I'd apex.[protected]@gmail.com...

Sir/madam
After so many requests by the the muthoot finance company officials, i owned kanakavrishty gold coin scheme from the company in march, 2016.in which i had to pay 11 monthly instalments @ rs. 2000/- per month and rs. 1000/- as 1/2 of the 12th instalment, means i had to pay rs. 23000/- for this scheme. 1/2 instalment was to be paid by the company. As per terms of the scheme, the company was to provide me gold coin or gold of...

Sir, i neeraj kumar r/o # 463, sector-6, huda, panipat, haryana and i have made a payment through muthoot app on[protected] for my lone a/c no. 1594/ mbl/1343 for an amount of rs.10028.75 and amount has been deducted from my bank account and message shows that it is cancelled. Whereas cancelled abovesaid amount has not been credited in my account till now.
It is therefore requested to you that kindly solve my complait as soon as possible....