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Muthoot Complaints & Reviews

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Last updated Nov 27, 2023
Complaints 520
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Muthoot Phone Numbers

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+91 471 391 1560
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+91 98 2446 5095
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Muthoot Head Office Address

Muthoot Centre, Punnen Road
Trivandrum
Thiruvananthapuram District
Kerala
India
695034

Muthoot reviews & complaints page 19

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Address:Alappuzha, Kerala, 688586

Dear Mr:Santheep

This letter is concerning Mr. Premsanker.v.c. Behalf of C.V.Chinnan, account num -5500 .

I am writing this letter to you in order to make complaint about collection agent Mr:albert not sure his name.His mob num:[protected].

As a customer up to October 2016 i properly paid every month cash but due to some personal problems last 3 months i was not able to pay the amount. For that...
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N
naveencoimbatore1990
from Chennai, Tamil Nadu
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Very bad behavior from employer

Address:Coimbatore, Tamil Nadu, 641041

Muthoot loan representative reached my shop and asked whether u need any loan u can avail instantly so I told when I am n need I will contact ur brach which is n PN PUDUR Coimbatore today I went to ask for further details and for applying the loan.

I went to their branch at 11 one girl was sitting in front desk she was talking n phone I thought I should not disturb after 11.30 I asked she harshly behaved pls go nd sit someone...
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A
Arnab Pal DGP
from Muragacha, West Bengal
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Regarding credit of loan repayment

Address:Bardhaman, West Bengal, 713210

I have paid rs 35408 for loan repayment to muthoot finance via imuthoot app.the amount of money was debited from my account after filling the necessary bank details and OTP The amount has been debited from my bank account but not credited to the muthoot finance.As perMuthoot Finance the amount has been debited from my account but not credited into their account

Transaction reference from atom given as 25462726 dated 21.01.2017...
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P
Promil Chawla
from Noida, Uttar Pradesh
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Interest paid not credited to our loan account

Address:New Delhi, Delhi, 110092
Website:www.muthootfinance.com

I am following up with branch from last two-three months regarding interest payment done by us through net banking and not given the credit by Muthoot Group.
Payment done on 20/10/2016
Loan account:
00328/MGL/000060 of Rs.695.60
00328/MGL/000058 of Rs.1019.60
I had also provide the confirmation from my corporation bank account, that payment has been done to Muthoot Finance Ltd.

Please do...
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R
Rajesh R Kaliyazhikam
from Mysore, Karnataka
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Loan details in cibil

Address:Bangalore, Karnataka, 560038

Hi,
I checked my cibil score online. It shows few entries from Muthoot Finance. Till date I have not done any transactions with muthoot. There is a two-wheeler loan #13034364 for Rs37000 in my name. How can this happen when I have never dealt with Muthoot?
Kindly get back to me as soon as possible. I would like to escalate this matter to the next level or regulatory.

Regards
Rajesh R, [protected]
rajesh.[protected]@gmail.com...
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M
mann4960
from Sonipat, Haryana
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No one helping employee

Address:Lucknow, Uttar Pradesh, 226012
Website:www.muthootfinance.com

I Have forwarded many mails to all the higher authority but not a single mail is responded by anyone.
I mentioned all my problem in the trailing mails requesting everybody but no one is there . I am helpless and dont want to give resignation and without any reason they are terminating me .

My Problem was : I showed my all the problems to everyone & requested not to transfer me 30 kms away from my house .
( on...
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H
harikesh3766
from Dehra Dun, Uttarakhand
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Loan service complaint

Address:Aligarh, Uttar Pradesh, 202001
Website:Direct relations

To,
The concerning authority
Muthoot Finance Ltd.

I, harikesh Singh hereby states that I have availed a gold loan from your aligarh center point branch. I had loaned the minimum amount, but when again I visited your branch to enhance the loan amount they staff denied and misbehaved with me. So I want you to check into the matter at earliest.

12th of January 2017
Yours faithfully...
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A
adv_gupta_mohit
from Patiala, Punjab
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Refund of Failed Transaction

Address:151103
Website:online.muthootfinance.com/HTML/quickpay.html

I have transfered 20088 in my employee s gold loan account on 26/12/2016

But because of internet connectivity failure the amount is deducted from my savings bank account but the transaction was not completed and i have received a receipt from Muthoot Finance with a staus of "Failed"

But the amount is not refunded by the bank
Because bank wants a confirmation call from the Muthoot Company but they are...
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R
Rajkiran Randhawa
from Mumbai, Maharashtra
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When Its Urgent they Wont Give Money Instead of that they Give Cheque

Address:Raigad, Maharashtra, 410218
Website:online.muthootfinance.com

It has been Jan 2016 and still Muthooth Says they don't have cash to give
what if we got some emergency and then they hand over cheque ?
As per the manager talk with me it will take more 2-3 Months to get this issue resolve.
What is the reason behind this ? Demonitization ? If yes, then this should be looked by officials. Why Decent and poor people should get this kind of problem. PLEASE ISSUE CASH INSTEAD OF GIVING CHEQUE...
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T
thousifali
from Hyderabad, Telangana
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Noc not yet received from 4 months

Address:Nalgonda, Andhra Pradesh

Dear sir kindly solve my problem i have visited muthoot fincorp 4 times a weak but no one gave answer to my question regarding my byke NOC always they were telling me it will come it will come but its already 4 months passed. money we have to pay on time if not you will charge us but if you are not giving NOC on time what we have to do? i have trusted muthoot fincorp and took byke loan but i am getting fooled. after byke loan i have booked...
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S
Soukath Ali Khan
from Teni, Tamil Nadu
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Release jewel

Address:Madurai, Tamil Nadu, 625009

I'm Soukath Ali from Madurai before I take gold loan from Anupanadi branch Madurai ... Yesterday I paid full amount through online (atom payment solution) for release my jewel... Then I go anupanadi muthoot finance branch and ask release my jewel I have online payment receipt and manual copy of loan application... But they told you come after two days then only we give your jewel... I don't know the reason... I already paid full amount and...
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M
Manishpnp
from Baragaon, Uttar Pradesh
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Emi not deducted from my bank account

Address:Panipat, Haryana, 132103

I have purchased honda activa 110 white color on 10 Oct 2016 on EMI of 2396 rs but no emi is deducted from my bank account and finance company is saying that your check are bounced .where as I have maintained my acct balance now they have told me to pay in cash in back date . please help me I m a handicapped person and the active the have given is not working properly engine stop on every turn and in morning it not get started . Which make...
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S
shahid424
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Instalment payment

Address:Jaipur, Rajasthan, 302016
Website:muthootfinance.com

This is for your kind attention that I went to the muthoot finance main branch office shastri nagar for my instalment payment against my loan by card, but they refuse to collect payment by card because they don't have the card machine and then he said to me that I can pay my instalment in other branch which is in JOHRI BAZAR, Jaipur but when I reached there they said they cant take full amount of LOAN but can only accept INTEREST amount,...
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V
vimlesh bansal
from New Delhi, Delhi
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Regarding Miss-commitment

Address:1100052
Website:muthoot finance

Shastri Nagar branch staff said you are not able to close the loan after 4 pm the cash team is closed and the second miss commitment is that they said if you take cash from the customer then you will pay cash only you cannot pay online if you pay online than your money will not been updated kindly resolve this as soon as possible

Regards
Vimlesh...
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V
VimalNaresh
from Wallajahbad, Tamil Nadu
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Gold Loan Complaint - Muthoot Finance Vivekananda branch, Chennai-99

Address:Salem, Tamil Nadu, 600099

Gold Loan Complaint - Muthoot Finance Vivekananda branch, Chennai-99
My Muthoot Finance Gold loan Account no: [protected]

I got gold loan against security of jewels.
I paid the principle amount with interest & received all the jewels in which one aram has been broken into 4 pieces. Then i spoke to Branch manager and regional manager, they didn’t give me proper response....
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S
Syed Akheel Hazari
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Non remittance of amount to loan account

Address:Guntur, Andhra Pradesh, 522001

My name is syed akheel hazari and my gold loan account no. 00526/msl/028549. I had paid rupees 40000/- through imuthoot app. On 10/12/2016. Through my sbi debit card. Amount was debited in my account transaction was success and not credited in my loan account. Please kindly solve my problem as early as possible. I have attached the transaction details
Thanking you

Resolve the issue as i have marriage, need ornaments...
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R
ressi
from Delhi, Delhi
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How can i remit my money my interest

Address:New Delhi, Delhi, 110045

Can i repay my loan amount through cheque because my debit cards are not working and surcharges are high. Why iam taking loan and repaying my loan with interest and surcharges why? By using debit cards you can pay surcharges extra. When are my loans get over when they are charging interest on debit cards. I want a answere from you how can my ends meet when the govt charges interest on debit card...
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S
sita mahaLakshmi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Muthnet.co.in webpay portal.

Address:Chennai, Tamil Nadu, 600092
Website:online.muthootfinance.com

HI,

i had to pay interest for my gold loan amounting 3016. they asked to pay online since the date was over. i used muthnet.co.in given in the receipt. the amount got debited from the bank but the receipt not got generated. i contacted the local branch in virugumbakkam, they said i need contact kerala customer care. i was keep on trying to contact these number they were not lifting the calls. always showing line busy. how...
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H
Haripriya4
from Bengaluru, Karnataka
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Demanding more interest not redeeming jewel

Address:560066
Website:www.muthootfinance.com

Sir, my loan a/c 01498/MGL/000137, I gave cheques dated 06/12/2016 including EXCESS interest, they r saying my cheques are not cleared yet, local cheques it will take only 2 days to clear, now it's one week, without any teason ur people are demanding more interest from me, why should I pay excess interest no mistake is mine, I need my jewel, If not I will go to consumer court or police station....
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A
Abhishek patel 69
from Mumbai, Maharashtra
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Inefficient Manager and staff at Nadiad branch

Address:Kheda, Gujarat, 387001

I am Bharat S PATEL from nadiad and I visited for investment of Rs50000 in FD at Nadiad branch, Gujarat 387001.

Unfortunately for generating FD recipt branch has wasted my 4 hours and still problem not solved. No staff including branch manager know how to operate systems and to whom to escalate case in case of any problems. They even doesn't know to whom they have to contact for any system issue. They don't have knowledge of...
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