Muthoot Complaints & Reviews

It has been Jan 2016 and still Muthooth Says they don't have cash to give
what if we got some emergency and then they hand over cheque ?
As per the manager talk with me it will take more 2-3 Months to get this issue resolve.
What is the reason behind this ? Demonitization ? If yes, then this should be looked by officials. Why Decent and poor people should get this kind of problem. PLEASE ISSUE CASH INSTEAD OF GIVING CHEQUE WHICH TAKE ANOTHER 2-3 DAYS FOR CLERANCE.

Dear sir kindly solve my problem i have visited muthoot fincorp 4 times a weak but no one gave answer to my question regarding my byke NOC always they were telling me it will come it will come but its already 4 months passed. money we have to pay on time if not you will charge us but if you are not giving NOC on time what we have to do? i have trusted muthoot fincorp and took byke loan but i am getting fooled. after byke loan i have booked gold twice one is still running EXIM/AP/2016-17/77882...there is no swiping machine in your branch as a employ i cant stand in line to take money in bank i asked your manager about swiping machine there is no reply from i am paying by cash to you standing in line in the bank. by this kind of behavior you are losing customers.and please i request you to talk to your manager to talk politely with customers and please solve my problem of NOC so that i can sell my byke and bye a new one through your finance again

thanking you

MOHAMUD THOUSIF ALI
HALIYA (VILL) ANUMULA(M)
NALGONDA (DIST) TELANGANA
PINCODE: 508377
PHONE NO:[protected]
Email: [protected]@gmail.com

I'm Soukath Ali from Madurai before I take gold loan from Anupanadi branch Madurai ... Yesterday I paid full amount through online (atom payment solution) for release my jewel... Then I go anupanadi muthoot finance branch and ask release my jewel I have online payment receipt and manual copy of loan application... But they told you come after two days then only we give your jewel... I don't know the reason... I already paid full amount and I have proof I'm the person... So why Muthoot finance that branch told after two days time to release my jewels...

Pls clarify

S.Soukath Ali
[protected]
Madurai

I have purchased honda activa 110 white color on 10 Oct 2016 on EMI of 2396 rs but no emi is deducted from my bank account and finance company is saying that your check are bounced .where as I have maintained my acct balance now they have told me to pay in cash in back date . please help me I m a handicapped person and the active the have given is not working properly engine stop on every turn and in morning it not get started . Which make it more prone to accident and life .

This is for your kind attention that I went to the muthoot finance main branch office shastri nagar for my instalment payment against my loan by card, but they refuse to collect payment by card because they don't have the card machine and then he said to me that I can pay my instalment in other branch which is in JOHRI BAZAR, Jaipur but when I reached there they said they cant take full amount of LOAN but can only accept INTEREST amount, but my issue is that I want to pay full of my loan amount by card instead of cash .

LOAN ID- 2941-MSL-004978
LOAN AMOUNT- 15000

CUSTOMER CONTACT NUMBER- [protected]
CUSTOMER MAIL ID- [protected]@GMAIL.COM

Shastri Nagar branch staff said you are not able to close the loan after 4 pm the cash team is closed and the second miss commitment is that they said if you take cash from the customer then you will pay cash only you cannot pay online if you pay online than your money will not been updated kindly resolve this as soon as possible

Regards
Vimlesh

Gold Loan Complaint - Muthoot Finance Vivekananda branch, Chennai-99
My Muthoot Finance Gold loan Account no: [protected]

I got gold loan against security of jewels.
I paid the principle amount with interest & received all the jewels in which one aram has been broken into 4 pieces. Then i spoke to Branch manager and regional manager, they didn’t give me proper response.

My name is syed akheel hazari and my gold loan account no. 00526/msl/028549. I had paid rupees 40000/- through imuthoot app. On 10/12/2016. Through my sbi debit card. Amount was debited in my account transaction was success and not credited in my loan account. Please kindly solve my problem as early as possible. I have attached the transaction details
Thanking you

Resolve the issue as i have marriage, need ornaments immediately.

Atom transaction no.23783973
Loan no. : msl -28549
Branch code 0526
Mobile no. [protected].

Can i repay my loan amount through cheque because my debit cards are not working and surcharges are high. Why iam taking loan and repaying my loan with interest and surcharges why? By using debit cards you can pay surcharges extra. When are my loans get over when they are charging interest on debit cards. I want a answere from you how can my ends meet when the govt charges interest on debit card

HI,

i had to pay interest for my gold loan amounting 3016. they asked to pay online since the date was over. i used muthnet.co.in given in the receipt. the amount got debited from the bank but the receipt not got generated. i contacted the local branch in virugumbakkam, they said i need contact kerala customer care. i was keep on trying to contact these number they were not lifting the calls. always showing line busy. how pathetic service and carelessness towards customers . they cheated my hard earned money 3000 rs.loan no3393/MSL/1983.

https://online.muthootfinance.com/

Sir, my loan a/c 01498/MGL/000137, I gave cheques dated 06/12/2016 including EXCESS interest, they r saying my cheques are not cleared yet, local cheques it will take only 2 days to clear, now it's one week, without any teason ur people are demanding more interest from me, why should I pay excess interest no mistake is mine, I need my jewel, If not I will go to consumer court or police station.

I am Bharat S PATEL from nadiad and I visited for investment of Rs50000 in FD at Nadiad branch, Gujarat 387001.

Unfortunately for generating FD recipt branch has wasted my 4 hours and still problem not solved. No staff including branch manager know how to operate systems and to whom to escalate case in case of any problems. They even doesn't know to whom they have to contact for any system issue. They don't have knowledge of system operation activity for generating FD recipt. Please educate your manager and staff for same and provide proper training before implement ing new product. Please consider this as feedback and do needful.

Hello,
I am Mr. Rajendrakumar Upar from Mumbai.
I have submitted my cheque for my gold loan clearance in Branch Code (4257)Mumbai - Gigaon on 29th November 16.
Today's date is 8th December 16. But they are not yet deposited my cheque and still giving BS reasons and charging intrest amount.
I have asked ti my bank manager of Bank of India about my cheque status that I have given to Muthoot Finance for clearance,...

I had received money through EZ CASH from UK for which i got the cheque from MUTHOOT FINANCE "A Wing Rock Enclave, Hindustan Naka, Opposite Union Bank ATM, Sahyadri Nagar, Kandivali West, Mumbai, Maharashtra 400067"

Cheque received date: 1st Dec 2016.

I was given an outdated for (1st Dec 2012) cheque which i did not double check while receiving it as i trusted the capability and proficiency of the employees in not making this kind of mistakes.

I deposited the cheque in my bank on 3rd Dec 2016 And waited for 4 days to be cleared

But on the 5th day i come to know that the cheque is outdate, so visited the Muthoot Branch and informed them about the mistake they made and asked them to issue a new cheque, but they clearly denied stating that we will give you the new cheque only once you return the old cheque.

so i spoke to the branch manager (BHARAT KISHORE SINGH) and told him that the bank will send the outdated cheque to my mailing address by courier and it will 3 to 4 days, and i have emergencies (my wife needs to be operated on the 9th Dec 2016), he said "there is nonthing that i can do you will have to get the cheque and then we will give youa new cheque"

I told him there is a mistake from your office employee so you have to solve my issue, he said i agree that the mistake was from their side, but there isnothing that we can do you get the cheque and we will issue you a new cheque.

I also told him that I will raise a complain regarding this, in return he said you do what ever you want to do but we will not issue you the cheque until you get the outdated cheque

Hi Team,

I just want to bring to your notice that on sat i.e, 3rd of Dec I had been to your muthoot finance branch located at KG Halli, Bangalore to check the closure amount which I am suppose to pay for releasing the gold.

The lady who attended me gave a wrong closure amount in written which I managed to arrange in this demonetisation period. However, when I came to the branch for making the payment I was asked to pay more amount than what I was given in written.

On special request from my office I had come to make the payment & this is the service. On being asked that lady argued with me & was very rude.

Thanks for everything & now its time to switch by routing all my family members, friends & neighbours to Rupeek.

I have left the company on 14th August 2016 and till yet I have not received my relieving letter till yet. I have marked mail to CMD also regarding that but they are asking money for relieving around 62500/- when I asked about in detail they told me that the training which they provided me in the month of September 2015 for that they are asking money . This is very according to lab our law .
Request you all to please look into this matter.

Thanks
Regards
Anuranjan

Dear sir,
I wont like to mention my name. We request you to inform you the muthoot fincorp karaikudi branch manager is not responsible for custamer . He is easily scolding your staffs.. So far not responding to me. So kindly warning to him sir. Please advice to him and you said respond to custamer and staffs. All are human beings, not slaves... but i will go consumer court i will discuss about my advocate

This is grievance below as launched by dr prabhat kumar ray to the grievance cell of president of india on 20/10/2016 :
Grievance for registration no: prsec/e/2016/13533
20 october 2016
Complaint against pradip roy mobile[protected] prabir goswami mobile[protected] manager of the company mobile[protected] ramveer singh mobile[protected] [protected] agent of the company mobile[protected] ashok kumar mobile[protected] thereinafter referred as accused persons all are impersonating themselves as employee of muthoot finance having its branch office at siliguri near central tenjing norke bus stand west bengal by using abovementioned mobile nos and also using an email address namely muthootfinance1939 at gmail dot com for committing cheating using forged documents and siphoning of my money to the tune of rs 2 97 500 rupees two lakhs ninety-seven thousand only.
Bank details of muthoot as follows:
The following bank details are stated below:
1. Mr. Vipin kumar, bank of india, gurgaon branch, a/c. No. [protected],
Ifsc – bkid0006701., phone: +[protected]

2. Mr. Ramveer singh, state bank of india, moradabad branch, a/c. No. [protected], ifsc – sbin0017580.

3. Ashok kumar, allahabad bank, moradabad branch, a/c no. [protected], ifsc – alla0212497

Muthoot fincorp limited did this, mobile: +[protected],
Phone: +[protected]

HSBC Complaint Reference Number – 6728114
( KMM17546235V17524LOKM )
From : complain.[protected]@hsbc.co.in / [protected]@hsbc.co.in
Sub : Complaint against Pradip Roy ( Mobile [protected] ), Prabir Goswami ( Mobile [protected] ), Manager of the Company ( Mobile [protected] ), Ramveer singh ( Mobile [protected], [protected] ), Agent of the company ( Mobile [protected] ), Ashok Kumar
( Mobile [protected] ) (hereinafter...

Hi,

I, shibumon. b. a, have bought a new rayz vehicle from muthoot yamaha at killipalam branch on[protected] with tem registration no kl-01 3149. i have added addition fittings (life guard-975/-) and paid for it. later i found a damage on the life guard and informed the same to the showroom to mr. vinod. as they said to remind this when come for the first service and the same has been informed on[protected]. but i disappointed by the response & service. instead of replacing the faulty they have put the same patch work and returned it. a new vehicle with defective lifeguard. please take necessary actions from your end and replace the defective spare.

Thanks,
Shibu