Muthoot Complaints & Reviews

I had given my actica3g KL7 CF 5473 for 4th service yesterday at 9 am in the morning at Muthoot Honda near Jawaharlal Nehru Stadium, Kaloor, I was informed that they'll contact me after the service by about 5:30 or 6:00 in the evening, but I was very surprised rather shocked that no one contacted me even after the time they told to contact me, so disappointed at the service support from your authorised dealer, I contacted them, after several attempts, a lady staff picked the phone and told me that the office has closed.I had given my vehicle hoping for the best and timely service from an authorised dealer of a company of your repute.So I want to know whether all this happens with your knowledge and support, if so, then I'll have to resort to proceedings which I consider proper and fit against you, awaiting your reply Thanking You, your's faithfully, Suseela.S.Kamath

I m out of country that's why they need embassy latter but I m not capable of this latter. They tell me u pay interest ur whole life because I m not coming to India my whole life. Please solve my issues and give my gold back.i give u my all paper visa USA entry stemp and all that but I can't pay interest is my whole life.this option is against costmer

Loan interest was paid on line and shows on the app but the branch informs not paid so asked how much should I pay the interest they have no idea..And the manager runs away when I ask any question...The manager is a useless ediot doesn't know any issues and only one thing he knows is system issue or server issue...I am totally in a loss due to this Muthoot...The head office phone number doesn't work

I paid Rs.600000/- for the issue of NCD's for 600 debentures on17-1-17 vide cheques no.0037234 isssued by Punjab National Bank, Rajguru branch, ludhiana, debited in my account on19-1-17 for Rs.600000/-.
on30-1-17 I got message that Debentures of amount nos.511 has been credited in my demat account vide my cdsl demat account no[protected].
But to my surprise my balance amount o[censored]ncredited NCD's has not been paid to me by way of either NIFT or ECR in my accou t uptil now.Pl. look into the matter and credit the balance amount o[censored]nsucessful NCD's along with the interest thereon otherwise I will be compelled to go to the court of Law or complaint will be filed in SEBI

Dear Mr:Santheep

This letter is concerning Mr. Premsanker.v.c. Behalf of C.V.Chinnan, account num -5500 .

I am writing this letter to you in order to make complaint about collection agent Mr:albert not sure his name.His mob num:[protected].

As a customer up to October 2016 i properly paid every month cash but due to some personal problems last 3 months i was not able to pay the amount. For that reason collection agent Mr Albert make call to my parents and sister and the language he used was derogatory which not only brought us stress but also disrupted our peace of mind. please accept my complaint and make sure that not make any call to my family . for further follow up contact me my whats app number[protected] ...

Thanks & Regards

Premsanker.

Muthoot loan representative reached my shop and asked whether u need any loan u can avail instantly so I told when I am n need I will contact ur brach which is n PN PUDUR Coimbatore today I went to ask for further details and for applying the loan.

I went to their branch at 11 one girl was sitting in front desk she was talking n phone I thought I should not disturb after 11.30 I asked she harshly behaved pls go nd sit someone will call

Oki thn again I waited to 12 no one responded, I left the branch she dint even bother to call me
Thn one of my frnd told it's an malayali company interest rate is too low in kerala in tamilnadu interest rate is very high 24%

We can't expect care of customer in Muthoot and also they don't understand those are coming to avail loan for in different situation someone has medical emergency

All though we are not borrowing loan for free we are repaying with a high Interest

We need some response from them.

Frnds very very kind request don't choose Muthoot instead go for government banks like Andhra they are giving. All kinds of loan in very very low interest

Please don't take loan blindly investigate in 2 3 companies it's a kind request

Companies like Muthoot are money eaters and also we won't get any respect n thier branch

I have paid rs 35408 for loan repayment to muthoot finance via imuthoot app.the amount of money was debited from my account after filling the necessary bank details and OTP The amount has been debited from my bank account but not credited to the muthoot finance.As perMuthoot Finance the amount has been debited from my account but not credited into their account

Transaction reference from atom given as 25462726 dated 21.01.2017 (time 15:34:29)

I am following up with branch from last two-three months regarding interest payment done by us through net banking and not given the credit by Muthoot Group.
Payment done on 20/10/2016
Loan account:
00328/MGL/000060 of Rs.695.60
00328/MGL/000058 of Rs.1019.60
I had also provide the confirmation from my corporation bank account, that payment has been done to Muthoot Finance Ltd.

Please do the needful and also need the reverse of interest part charged for the period.

Hi,
I checked my cibil score online. It shows few entries from Muthoot Finance. Till date I have not done any transactions with muthoot. There is a two-wheeler loan #13034364 for Rs37000 in my name. How can this happen when I have never dealt with Muthoot?
Kindly get back to me as soon as possible. I would like to escalate this matter to the next level or regulatory.

Regards
Rajesh R, [protected]
rajesh.[protected]@gmail.com

I Have forwarded many mails to all the higher authority but not a single mail is responded by anyone.
I mentioned all my problem in the trailing mails requesting everybody but no one is there . I am helpless and dont want to give resignation and without any reason they are terminating me .

My Problem was : I showed my all the problems to everyone & requested not to transfer me 30 kms away from my house .
( on no major ground they are transferring just one head is taking revengue from me)

Rest below mails will tell you everthing My contact No : [protected]

starting from the Latest mail

1 )Dear Sir,

Information - I have been called at RO at Sharp 9:00 when I visited there.
There were 3 option put in front of me.
1 Whether to join at chinhat
2 or resign
3 we will terminate you
with due respect I want to tell you that due to the safety point I am unable to join at that location.

and I know my demand of not transferring me is completely guinuine and I did nothing wrong .So I will not resign.

Rest its all upon u and your wisdom .

Thanks and Regards
Priyanka Cce

Sent from my Samsung Galaxy smartphone.

-------- Original message --------

From: mann4960

Date: 14/01/2017 10:47 a.m. (GMT+05:30)

To: [protected]@muthootgroup.com, abhinav.[protected]@muthootgroup.com, [protected]@muthootgroup.com, [protected]@gmail.com

Subject: Re: Fwd: Director sir -final request to the higher authority for not neglegting a CCE request

Dear sir,

I am waiting for your confirmation so that

I can join as per your instructions.
Whatever you decide- with due respect I accept it and join on Monday, evenif I am not well and suggested for at least 15 days of bed rest.

I trust on your justice, please help me sir.

Thanks & Regards

Priyanka Srivastava

Sent from my Samsung Galaxy smartphone.

-------- Original message --------

From: mann4960

Date: 13/01/2017 8:15 p.m. (GMT+05:30)

To: [protected]@muthootgroup.com, [protected]@gmail.com, abhinav.[protected]@muthootgroup.com, [protected]@muthootgroup.com

Subject: Fwd: Director sir -final request to the higher authority for not neglegting a CCE request

Dear sir,

I am waiting for your response in regard to help me.

thanks & regards

Priyanka

Sent from my Samsung Galaxy smartphone

-------- Original message --------

From: mann4960

Date: 13/01/2017 10:10 a.m. (GMT+05:30)

To: [protected]@muthootgroup.com, [protected]@muthootgroup.com, abhinav.[protected]@muthootgroup.com, [protected]@gmail.com

Subject: final request to the higher authority for not neglegting a CCE request

Respected sir.

I know that by presenting the incomplete information you will be misguided regarding me as I already informed due to revenge.

and even nobody is there to address my problem even if it is related to the safety point.

before this I was very confident that at least at the higher level Someone will help me but now the situation is much more worse for me.

For 2 days I am on leave due to Medical problem.

and when I join on Monday to the tranfered location after that any things happens due to the distance . Will be the company's responsibility.

Finally in problematic situation I will join on Monday as someone forcefully want me to join to take his revenge and he his at higher level in the company .

Sir I am still hoping for your response.

Sir, if you want I can show you the 90% to 100% target achievement at the same location.

Thanks and Regards

Priyanka Srivastava

Sent from my Samsung Galaxy smartphone.

-------Original message --------

From: mann4960

Date: 11/01/2017 7:42 p.m. (GMT+05:30)

To: [protected]@muthootgroup.com, [protected]@muthootgroup.com

Cc: richa.[protected]@muthootgroup.com, [protected]@muthootgroup.com, abhinav.[protected]@muthootgroup.com

Subject: Re: Fwd: Application for Structural Transfer

Dear sir,

thanks for attending me.(Prabish sir)

Detailed answer of your question raised by Prabish sir while todays visit at RO .

Sir, as you committed that after seeing my performance we will transfer me to the nearest location.

Sir . Will am very much thankful to u.

But ' as you 2-3 days before that -

1) " There is no other place far away from this otherwise you will be transferred there "

2) and today " do where ever you want to mail"

Sir ' I am very much sorry for the previous leaves which I took in past . but still it was unavoidable leaves. Please don't take it Personal and help me instead of be in a revenge mood.

I am a very small employee of the largest organisation I am nowhere in front of you.

Finally i[censored] want I can unwillingly resign but please sir please help me.

Sample case- You called me today and I left office (HO) approx at 5:45 and till this time I am on the way to my home . still it will take 30 min to reach home. While chinhat is more 5 kms away from RO . so Approx 2.5 hrs will take to return my house and I know that so late it is not safe to me.

Rest it's all upon u.

Thanks and Regards

Priyanka

Simple CCE

Sent from my Samsung Galaxy smartphone.

-------- Original message --------

From: Mani Srivastava

Date: 11/01/2017 3:34 p.m. (GMT+05:30)

To: [protected]@muthootgroup.com, [protected]@muthootgroup.com

Cc: richa.[protected]@muthootgroup.com, [protected]@muthootgroup.com, abhinav.[protected]@muthootgroup.com, Mani Srivastava

Subject: Fwd: Application for Structural Transfer

Dear Sir,

as if, you were asking for the proof of distance of Min.25 Kms

From google map I have attached the ppt for your reference . Now showing 27 Kms

( Complete distance from Home to the working place )

there is a shortcut for the route also in 20 kms ( approx. ) but in complete route there in no conveyance available as of now.

sir, I request you to help me out in reference to Mainly for Female Security & for my personal reason too..

I request to my respective senior to help me & give me nearby transfer due to the mentioned reasons.

Thanks & Regards

Privanka Srivastava

Emp Id - DF18934

Cont-[protected]

Previous Mail

Dear Sir,

Thanks for giving me the opportunity to re-perform myself at Chinhat Location.

But something I want to put in your notice-

1) That I am in very much need of this job because my family background is not so much financially strong.

2) The opportunity provided by the organisation (Chinhat, lucknow ) is too far from my home . ( Min 25 Kms / side ) & the places between my home & the transferred place is :

( a ) Full of Traffic at many places

( b ) Complete route is full of metro construction ( Aashiyana, Kanpur road to Chinhat, faizabad road) which will take minimum 2.00 hrs to 2.5 hrs to reach back to home which is totally unsafe for us.

3) My husband is also working in a private organisation & my daughter is only 1.5 yrs old & no one is to take care to her at home because my father -in -law & mother-in-law both are no more .

So, anyhow we are struggling to mange with the daily life & before this transfer I was about to request to my seniors for the transfer at more nearby location ( as the place was vacant ).

Performance : As far as my performance is concern - I always given my 100 % & will continue to it.

My Performance always been satisfactory & I was never in the list of below performer since Joining.

Sir / Madam - It is my humble request to help me out in this regard by giving transfer to the nearby location ( Near Aashiyana )

I always trusted the organisational & I know that the company will having some heart for the employees too along with the organisational goals.

Thanking you in advance

Thanks & Regards

Privanka Srivastava

Emp Id - DF18934

Cont-[protected]

To,
The concerning authority
Muthoot Finance Ltd.

I, harikesh Singh hereby states that I have availed a gold loan from your aligarh center point branch. I had loaned the minimum amount, but when again I visited your branch to enhance the loan amount they staff denied and misbehaved with me. So I want you to check into the matter at earliest.

12th of January 2017
Yours faithfully
Harikesh Singh
Mob. no. [protected]
Bahadurpur, Aligarh, U. P, India

It has been Jan 2016 and still Muthooth Says they don't have cash to give
what if we got some emergency and then they hand over cheque ?
As per the manager talk with me it will take more 2-3 Months to get this issue resolve.
What is the reason behind this ? Demonitization ? If yes, then this should be looked by officials. Why Decent and poor people should get this kind of problem. PLEASE ISSUE CASH INSTEAD OF GIVING CHEQUE WHICH TAKE ANOTHER 2-3 DAYS FOR CLERANCE.

Dear sir kindly solve my problem i have visited muthoot fincorp 4 times a weak but no one gave answer to my question regarding my byke NOC always they were telling me it will come it will come but its already 4 months passed. money we have to pay on time if not you will charge us but if you are not giving NOC on time what we have to do? i have trusted muthoot fincorp and took byke loan but i am getting fooled. after byke loan i have booked gold twice one is still running EXIM/AP/2016-17/77882...there is no swiping machine in your branch as a employ i cant stand in line to take money in bank i asked your manager about swiping machine there is no reply from i am paying by cash to you standing in line in the bank. by this kind of behavior you are losing customers.and please i request you to talk to your manager to talk politely with customers and please solve my problem of NOC so that i can sell my byke and bye a new one through your finance again

thanking you

MOHAMUD THOUSIF ALI
HALIYA (VILL) ANUMULA(M)
NALGONDA (DIST) TELANGANA
PINCODE: 508377
PHONE NO:[protected]
Email: [protected]@gmail.com

I'm Soukath Ali from Madurai before I take gold loan from Anupanadi branch Madurai ... Yesterday I paid full amount through online (atom payment solution) for release my jewel... Then I go anupanadi muthoot finance branch and ask release my jewel I have online payment receipt and manual copy of loan application... But they told you come after two days then only we give your jewel... I don't know the reason... I already paid full amount and I have proof I'm the person... So why Muthoot finance that branch told after two days time to release my jewels...

Pls clarify

S.Soukath Ali
[protected]
Madurai

I have purchased honda activa 110 white color on 10 Oct 2016 on EMI of 2396 rs but no emi is deducted from my bank account and finance company is saying that your check are bounced .where as I have maintained my acct balance now they have told me to pay in cash in back date . please help me I m a handicapped person and the active the have given is not working properly engine stop on every turn and in morning it not get started . Which make it more prone to accident and life .

This is for your kind attention that I went to the muthoot finance main branch office shastri nagar for my instalment payment against my loan by card, but they refuse to collect payment by card because they don't have the card machine and then he said to me that I can pay my instalment in other branch which is in JOHRI BAZAR, Jaipur but when I reached there they said they cant take full amount of LOAN but can only accept INTEREST amount, but my issue is that I want to pay full of my loan amount by card instead of cash .

LOAN ID- 2941-MSL-004978
LOAN AMOUNT- 15000

CUSTOMER CONTACT NUMBER- [protected]
CUSTOMER MAIL ID- [protected]@GMAIL.COM

Shastri Nagar branch staff said you are not able to close the loan after 4 pm the cash team is closed and the second miss commitment is that they said if you take cash from the customer then you will pay cash only you cannot pay online if you pay online than your money will not been updated kindly resolve this as soon as possible

Regards
Vimlesh

Gold Loan Complaint - Muthoot Finance Vivekananda branch, Chennai-99
My Muthoot Finance Gold loan Account no: [protected]

I got gold loan against security of jewels.
I paid the principle amount with interest & received all the jewels in which one aram has been broken into 4 pieces. Then i spoke to Branch manager and regional manager, they didn’t give me proper response.

My name is syed akheel hazari and my gold loan account no. 00526/msl/028549. I had paid rupees 40000/- through imuthoot app. On 10/12/2016. Through my sbi debit card. Amount was debited in my account transaction was success and not credited in my loan account. Please kindly solve my problem as early as possible. I have attached the transaction details
Thanking you

Resolve the issue as i have marriage, need ornaments immediately.

Atom transaction no.23783973
Loan no. : msl -28549
Branch code 0526
Mobile no. [protected].

Can i repay my loan amount through cheque because my debit cards are not working and surcharges are high. Why iam taking loan and repaying my loan with interest and surcharges why? By using debit cards you can pay surcharges extra. When are my loans get over when they are charging interest on debit cards. I want a answere from you how can my ends meet when the govt charges interest on debit card