Muthoot Complaints & Reviews

Listen all o[censored]..I had a new bike and apply for two wheeler loan at Theni muthoot fincorp, initially indimate a muthoot staff, per month 3002 rupees, i[censored] have unpaid due on current date overdue penalty per day 10 rupees..Ok I am accepted, incase I am not paid last five month due 15010 rupees penalty is 4000 rupees... What is this service..per day 50 rupees penalty tell me, , ok I accepted it will be informing to all..why r dumping this information in ur hand...muthoot is forgery company...very poor services... This is nt service its begging to ask people side, , it will be speeded all the circumstances...loud a couple...service

Dear sir, I was worked in Muthoot finance ltd.I left job as on 2/2/2013.Tat was almost 1yr 1 month completed. since from 3 years they r not providing And they hold Below my academic certificate orginal, outstanding benefits and NOC letter. Inspite of so many remainders through e-mail, letters and phono calls, they are not Providing my above things. No one is taking care intentionally at RO and Head office level.kindly do needful on urgent basis. Thank you Basavaraj [protected] [protected]@gmail.com

I am a resident of india living in australia and now visiting my family in haryana . I trasfered an amount of 30030.83 INR from melbourne money gram agent and wanted to recieve it in rohtak branch of muthoot finance . Staff of the same denied to give me the money with the reason stating that same person cannot be the sender and reciever at the same point whereas 3-4 days before i had another transaction which they approved and handed over money to me and also assured me that in future also i can recieve any further transactions made same way . With all the scenerio remaining same, they denied . I asked them to give the reason in written but again they said No. Its hard to understand their policy and as no genuine proof been provided with nothing in written, i feel i have been traumatised with their lack of information and unprofessional way of dealing with customer. I am here in india with no money in hand and struggling for the same .

MUTHOOT-FINANCE COMPANY E-MAIL : [protected]@mail.ru Dear Lucky Winner, This is to inform you that you have won a prize money of 1.5 CRORES for the Yearly muthoot finance Lottery promotion Asian which is organized by Muthoot Finance in conjunction with Chevron Texaco Oil and Gas Company, “Your Email Address" were selected through a computer ballot system drawn from Nine hundred thousand email from Mumbia, Kerala Gujarat Pakistan, and Oceanic as part of our international promotions program which is conducted annually, we have only selected 20 people as our winners, through electronic ballot System without the winner applying. BELOW ARE THE REQUESTED INFORMATION'S; Fill The Form Below: 1. Full Names: 2. Residential Address: 3. Mobile Number: 4. Fax Number: 5. Occupation: 7. Sex: 8. Age: 9. Reply to Email: 11. Marital Status: 12. E-mail id: 13. Bank Name: 14. Account Number: : 15. Account Holders Name: 16. Bank Branch: FOR MORE DETAILS CONTACT: FOREIGN REMITTANCE DEPARTMENT R.B.I NEW DELHI, Reply To This Id: [protected]@mail.ru YOURS SINCERELY B.H.C/New Delhi SCAN A COPY OF YOUR ID PROOF TO US IMMEDIATELY. MAKE SURE YOU REPLY BACK TO THIS E-MAIL: [protected]@mail.ru RESERVE BANK OF INDIA TRANSFER MANAGER. MRS. AVANTI SHARMA Congratulation Once again FROM THE BOARD OF DIRECTORS NOTE: If you are not the rightful owner of this E-mail Address Please don't reply to this message, for any double claim will lead to Disqualification of this Fund. Be Warned!!!

Dear Sir/Madam, I kept my jewels in muthoot finance loan number - 1443/dtd 12.02.2014-AMT 10900/- Due to interest pending and gold value low., muthoot has taken decison as to do auction of the above mentioned jewel. Jewel gms - 7.2gms, due to more stone work, they made value as 5.3 gms. Kindly intervene in this regard. Due to aution gone, though i confirmed in presence their respective branch head and rep. They have not give proper response and also told nothing in their hands At present i told auctioner - m/s Bohra auctioners- chennai They informed has aution already taken place. Eventhough i informed to stop, i will repay full amount. Kindly take action against m/s muthoot finance - arakkonam unit and m/s Bohra auctioneers, chennai. Because they are not given full details of autioned above jewels to me. Thanks by Muthukumar.r cell no.[protected]

Dear Sir i opened Gold Loan scheme By EMI facility Monthly I m paid 1748 rs its 6 month scheme I already 1st paid down payment 1985 rs and second installment is 1748 i paid and 3, 4, 5 installment is i m not paid right time after word i paid all 5338 rs with 100rs interest and the bank employee is saying 2 EMI is last after u ll gate ur Gold what is going on hear 1 gram gold price is 2600 i booked 4 gram 10400 now market price is total 10800 ok but i payed in mutoot fince gokak branch in total amount is 12473 how its possible sir its cheating sir pls help me no one is cler my query in muttot finance Gokak Branch all are giving Wrong information and talking rabishly pls help us sir pls send me all my EMI Scheme sedule to my mail id My mail id is [protected]@gmail.com and my Name is Nagaraj Yadavannavar and My muttot Gold Loan Scheme No is EXIM/KA?2015-16/15343 pls Check my detail and mail me and solve the problem I hope u solve my problem Sir...

The most illiterate unscrupulous and misbehabed manger I have ever come across in my life is mothoot manager in kestopur branch in kolkata . Uses slang to all the customers. ... misbehaves with women ...and dosent know how to behave with clients ...

Today i initiated a live chat to find out if there is any interest payable my me towards my muthoot account.Bhumika this lady before taking the details directly asked me to contact the parent branch. What for is this live chat for? When most of the works can be done by sitting at home using internet then why am i denied to get service from muthoot chat advisor. Really unhappy. Please take of the live chat from the site, this is very misleading. No customer service, no satisfaction forget about customer delight. Please take an action.

My Self Amit Sanjay Joshi residing at Nagpur took a Scheme from Muthoot called Kanaka Vrishty Scheme for a period of 6 months from C.A.Road Branch where they Clearly told that by paying your 6th installment you will get a pendant of 4 gm Gold now they are refused to pay after paying my 6th installment as by the date of 5th July It's Birthday of my Wife and I want to Gift Her on that Occasion which I was told very first day to the executive at the time of entering into the Agreement was ok for them but now they all are reluctant and giving me false answer that you will receive it on next month which is misrepresentation and fraud type of work. Kindly do the Needful as I shall be much obliged to You. Thanking you. Amit Joshi Nagpur [protected]

I had taken bike loan and paid all my balance amount. It's been 20 days that I settled and paid the amount, as of now am still waiting to get my Bank Cheques and Bike Key. I been to your Office many times but everytime i hear that I should wait for some more time. Am possessing politely to finish this issue sooner, so required same support from you. Looking forward to hear from you soon. Details: Loan Agreement Number[protected] HO/V/AS/[protected]/04/2013 Phone : - +91 [protected] [protected] Branch - ANDHRA PRADESH EAST GODAVARI Ramachandrapuram Branch. Please Reply Me T. Thrinadh Kumar

sir my name is anoop.sk i hade pledged gold loan in muthoot fincorp in vellaymbalam branch trivandrum.gold pledged date: 04/12/2013 last intrest paydate 23/06/2014. there was no information of auctioning the gold and later when for release they said it is auctioned and i requested at what amound was it auctioned kindly and they not confirmed me.sir ihave not received notice and a phone call this is totally fraud they atleast try to inform the customer once or twice . kindly advice what should be done . gold loan no: f70135, loyalty no: MBVLBM[protected], LOAN AMOUND 6400/-. LAST INTERST PAYING DATE 23/06/2014. anoop.sk trivandrum [protected], [protected]

Dear Grievance cell As above mentioned, I have availed Gold against pledged gold Neck less at your Ballary Branch, in this regard, I have paid an interest for the one month duration of of interest. Furher also I have remitted partial Interest and obtained receipt also.Consequently walked in to your branch after 6 month to pay the interest the executive said interest shall be calculated on the rate of 30% per month bases and total interest will be the 12485. I have strongly objected and asked him to re calculate the same and give it in written . Later he denied to give the same and asked me to come next day as branch manger will be at office In continuation my effort I met Branch Manger, he told me that it is system generated and it is true and interest has been calculated on par with 30% and your part interest Rs 2000.00 ( paid on 12.12.2014 is considered principle amount ) and to be paid 13485 ( Thirteen Thousand four hundred and eighty five ) Lona will be closed and new renewal receipt to be given and principle amount will be considered Rs 62000.00 against 65000.00 old gold loan ( as per new renewal loan ) I hereby clearly furnished details for your kind intervention and redressal the grievance or i will be approach to competent authority to seeking justice if you failed to take the issue to resolve at earliest. Also you may reach me and feel free to talk [protected]Regards

Hi, My husband Satish uttam Sadafule had taken the Gold loanfrom the Muthoot Finance Daund branch Dist. –Pune . The Loan account number is29468 and 29497 . My husband was bedriddenfor eight months due to heart attack. My husband passed away 6 months back and Iwas left behind in a bad financial condition, I have to look after my two Kids and I am unemployed . I had requested theDaund branch to waive off the interest amount so that I can repay the principal amount and get back the Gold as itis the only asset which is left with me after my husband’s death. I have also sent an email to the board of directors emailaddress . I have requested to the board of directors to waive off myinterest, the email was send on 26/3/15 its almost one month but I have notreceived any response from the higher authority . I would request you to pleaseconsider my application on humanity grounds and do the needful. Please let me know where I can go to get the help as theDaund branch employee are helpless and are saying that the insurance on goldhad expired just one day prior to my husbands death . The daund branch had informed me to submitall the documents including my husbands death certificate, but know I havebeen informed that my gold will be selled out if not paid the amount in one day. You can please contact me on number – [protected] .

Hi, My name is Dadasaheb Ukale and my account number at Muthoot Fincorp is F8397. Being a regular customer of your organization, I was attached with your company for a long time. This is the first and last time I got a very bad experience from your outlet that is Yerwada, Pune based. I had borrowed around just Rs. 16, 000 this time against my gold, but after several days later I came around a deadly road accident with head injury, which led me into a long hospitalization. After some recovery, I came to home and I got letter from Muthoot stating to get cleared all dues that were around 21, 478...so I myself went to clear that and paid all dues, but I had no original receipt that I had misplaced perhaps and could not find...I know about the rule of presenting 100 Rs bond...but no bond was available nearby...perhaps it would be available somewhere else long distance from there...I was not truly able to do that because of my recovery stage did not allow to drive any vehicle or travel without any companion and most importantly I live a long distance from Yerawada, so cannot arrange travel so long for my personal issues such as this. So, answer was seemed that even we pay our dues fully and ask for our gold given back and dont have original receipt and bond paper against that, we need to go back without our gold...so angering situation i am having right now...even i was present personally to collect that i received payment receipt stating "Ornaments not given for want of authorization/party not available for release." What does this mean and we are eligible for frustrations like this to collect our ornaments even dues are paid...so inhuman things you people are practicing...I want my belongings as soon as possible...Please look into this ASAP.

dear sir /madam my gold deposit in your bank at ballabagarh branch .i cant give give intrest with any cause so pls give me some more time for realease my gold i will pay your bank loan ammount in one month pls give me some more time my registered no is [protected] and call back on [protected].my gold auction 15, 04, 2015.pls stop auction pls.

5th time online complaint in 2 days but no action till date & time Please Please get this attend on urgent basis. Hi I am Your existing customer from Delhi Dilshad Colony Branch.My loan A/C no is -F16151 I am really got very upset with attitude of the BRANCH TEAM and who feels customer should come to the fishing and after that they are supreme and twist the arm...I would like to share that firstI had mortgaged my gold and took a loan of 12500/-Rs I paid some interest, but could not pay now for around 8 Months. For the reason of I am out of station from office work. I don’t have a received any single call from branch team members and In morning my mom visited in Dilshad colony branch 28th march They told them to auction the gold last month in 15th feb 2015 &. from which i am totaly unaware. this fraud has done by them in planed way where we are totally not informed.First of all my simply answer from you how can is possible????? without information auction the gold. & I already registered 4-5 online complaint regarding this topic but any person don't have take the action seriously. I called in Head office kerala & customer care but till evening don't receive any action. You are requested pls look & help to provide my gold and punish such fraud institution who is making unethical practice in Market...& ALL BRANCH MEMBERS ARE TOTALLY UNPROFESSIONAL BEHAVE TO THE ALL CUSTOMERS AND MY MOM pls pls also Changed the irritating attitude of Dilshad Colony Branch Team & Specially for BRANCH MANAGER .

Me and my friend have sent money (2000$ each) to India (same Taluk)through western union from same Sender location at same time and date. We have already paid service charge (extra 25$) at sender location. At India, my friend money was received at Manipuram Gold and my money was received at Muthoot Finance branch of same Taluk. Amazingly, my money received with deduction of Rs.1500(about 25$) but my friend money received with deduction of only Rs.100. Why do Muthoot finance charges lots of money (15 times more) compare to other private group. I will never use Muthoot groups for any financial matters in future.

My brother has kept gold in muthoot. and he went to singapore. He has given authorization and muthoot credit slip. Unfortunately i lost credit slip but i have authorization letter. Kindly suggest how to get my gold out. Mob: [protected]

Dear Sir I worked with Muthoot Finance from 26/07/2010 to 05/05/2014. When i join the Muthoot Group My Salary is Rs: 10000/ per month and EPF amount deducted from my side was Rs 720 per month and the same was diposited by the company ( 220 + 500 = 720 ). Every employee who worked with the group get increment every year but i get only two increment in my 3 year 10 month job. Company does not provide salary slip to me as i requested many time by telephone or by mail. I get last salary slip on 04/05/2013. My EPF account number mention on my salary slip KR?15840/16252 was wrong. I apply for widrol EPF amount i get msg from epf site and my epf account number was different from my salary slip. i download e-statement from epf site and the detail is not avaible before 31/03/2012. EPF deducted from my side 46 * 720 =33120 company part 46 * 220= 10120 pension fund Company part 46 * 500=23000 Total Amount = 66240 Interest =[protected] Received from epfo = 56840 Request you to please healp me to get proper amount my detail is given below: Anil Kumar Company Name Muthoot finance Ltd Dept. Insurance Emp Code 13031 Location Karnal Region Desi. Senior Executive Insurance Email anilsharma.[protected]@rediffmail.com Mob. [protected]

I went to Muthoot finance branch of Dodamarg taluka in sindhudurg ( sindhudurga) district of Maharashtra. For asking about my gold pledge loan but you staff was so rude to talk and not even answering my question properly. And no office open on time and feel they are not serious about their work and there are running this branch jut for the sake of running they don’t care about any one. I think Muthoot must personally look into this branch seriously or people and customer like us will lose faith on Muthoot due to such staff they have in branch and I was also very tense and double minded after all this should my gold will gold safe hand. Hope you get some discipline and way to speak and handle customer in your staff.