Claimed

Muthoot Complaints & Reviews

1
Updated: Jul 31, 2025
Complaints 528
Resolved
68
Unresolved
460
Contacts

File a complaint to Muthoot

Having problems with Muthoot?

File a complaint and get it resolved by Muthoot customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Muthoot reviews & complaints page 24

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Amit1104
from Nagpur, Maharashtra
Jul 3, 2015
Report
Copy

Address: Nagpur, Maharashtra

My Self Amit Sanjay Joshi residing at Nagpur took a Scheme from Muthoot called Kanaka Vrishty Scheme for a period of 6 months from C.A.Road Branch where they Clearly told that by paying your 6th installment you will get a pendant of 4 gm Gold now they are refused to pay after paying my 6th installment as by the date of 5th July It's Birthday of my Wife and I want to Gift Her on that Occasion which I was told very first day to the executive at the time of entering into the Agreement was ok for them but now they all are reluctant and giving me false answer that you will receive it on next month which is misrepresentation and fraud type of work. Kindly do the Needful as I shall be much obliged to You. Thanking you. Amit Joshi Nagpur [protected]
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    E
    Elisha Chetri
    from Kolkata, West Bengal
    Jun 23, 2015
    Report
    Copy

    Complaint regarding MKV scheme

    Address: Darjeeling, West Bengal

    Dear Sir/Madam Would like to let you know that, I Rina Mizar Chhetri, of Gonsaipur, P.O. Bagdogra, Dist. Darjeeling. W: B 734014. had done the scheme on the month of march 2014 known as (MKV) at Siliguri, Sevoke Road branch the scheme was every month i had to pay Rs. 1000/- for 15 months, and on month 16th company will pay fine for me, maturity date was on 19 June 2015, as well the staff had told me they will land me a cash amount of Rs...
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    T
    thrinadh kumar
    from Bengaluru, Karnataka
    May 25, 2015
    Report
    Copy

    Address: East Godavari, Andhra Pradesh

    I had taken bike loan and paid all my balance amount. It's been 20 days that I settled and paid the amount, as of now am still waiting to get my Bank Cheques and Bike Key. I been to your Office many times but everytime i hear that I should wait for some more time. Am possessing politely to finish this issue sooner, so required same support from you. Looking forward to hear from you soon. Details: Loan Agreement Number[protected] HO/V/AS/[protected]/04/2013 Phone : - +91 [protected] [protected] Branch - ANDHRA PRADESH EAST GODAVARI Ramachandrapuram Branch. Please Reply Me T. Thrinadh Kumar
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      anoop.sk
      from Thiruvananthapuram, Kerala
      May 25, 2015
      Report
      Copy

      Address: Thiruvananthapuram, Kerala

      sir my name is anoop.sk i hade pledged gold loan in muthoot fincorp in vellaymbalam branch trivandrum.gold pledged date: 04/12/2013 last intrest paydate 23/06/2014. there was no information of auctioning the gold and later when for release they said it is auctioned and i requested at what amound was it auctioned kindly and they not confirmed me.sir ihave not received notice and a phone call this is totally fraud they atleast try to inform the customer once or twice . kindly advice what should be done . gold loan no: f70135, loyalty no: MBVLBM[protected], LOAN AMOUND 6400/-. LAST INTERST PAYING DATE 23/06/2014. anoop.sk trivandrum [protected], [protected]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        nasru_11
        from Bengaluru, Karnataka
        May 13, 2015
        Report
        Copy

        Regarding NOC

        Address: Shimoga, Karnataka

        I had taken bike loan and paid all my balance amount. It's been 6 months that I settled and paid the amount, as of now am still waiting to get my NOC letter along with my bank cheques and bike key. I been to your office many times but everytime i hear that I should wait for some more time. Am possessing politely to finish this issue sooner, so required same support from you. Looking forward to hear from you soon. Details: HP# 1126041 Phone...
        Helpful
        95 other people found this review helpful
        95 found this helpful
        3 Comments
        Report
        Copy
        N
        Nagaraju Uppar
        from Bengaluru, Karnataka
        May 12, 2015
        Report
        Copy

        Address: Bellary, Karnataka

        Dear Grievance cell As above mentioned, I have availed Gold against pledged gold Neck less at your Ballary Branch, in this regard, I have paid an interest for the one month duration of of interest. Furher also I have remitted partial Interest and obtained receipt also.Consequently walked in to your branch after 6 month to pay the interest the executive said interest shall be calculated on the rate of 30% per month bases and total interest will be the 12485. I have strongly objected and asked him to re calculate the same and give it in written . Later he denied to give the same and asked me to come next day as branch manger will be at office In continuation my effort I met Branch Manger, he told me that it is system generated and it is true and interest has been calculated on par with 30% and your part interest Rs 2000.00 ( paid on 12.12.2014 is considered principle amount ) and to be paid 13485 ( Thirteen Thousand four hundred and eighty five ) Lona will be closed and new renewal receipt to be given and principle amount will be considered Rs 62000.00 against 65000.00 old gold loan ( as per new renewal loan ) I hereby clearly furnished details for your kind intervention and redressal the grievance or i will be approach to competent authority to seeking justice if you failed to take the issue to resolve at earliest. Also you may reach me and feel free to talk [protected]Regards
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Megha Sadaphule
          Apr 20, 2015
          Report
          Copy

          Interest waiver

          Address: Pune, Maharashtra

          Hi, My husband Satish uttam Sadafule had taken the Gold loanfrom the Muthoot Finance Daund branch Dist. –Pune . The Loan account number is29468 and 29497 . My husband was bedriddenfor eight months due to heart attack. My husband passed away 6 months back and Iwas left behind in a bad financial condition, I have to look after my two Kids and I am unemployed . I had requested theDaund branch to waive off the interest amount so that I can...
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          D
          Dadaman
          from Mumbai, Maharashtra
          Apr 13, 2015
          Report
          Copy

          Address: Pune, Maharashtra

          Hi, My name is Dadasaheb Ukale and my account number at Muthoot Fincorp is F8397. Being a regular customer of your organization, I was attached with your company for a long time. This is the first and last time I got a very bad experience from your outlet that is Yerwada, Pune based. I had borrowed around just Rs. 16, 000 this time against my gold, but after several days later I came around a deadly road accident with head injury, which led me into a long hospitalization. After some recovery, I came to home and I got letter from Muthoot stating to get cleared all dues that were around 21, 478...so I myself went to clear that and paid all dues, but I had no original receipt that I had misplaced perhaps and could not find...I know about the rule of presenting 100 Rs bond...but no bond was available nearby...perhaps it would be available somewhere else long distance from there...I was not truly able to do that because of my recovery stage did not allow to drive any vehicle or travel without any companion and most importantly I live a long distance from Yerawada, so cannot arrange travel so long for my personal issues such as this. So, answer was seemed that even we pay our dues fully and ask for our gold given back and dont have original receipt and bond paper against that, we need to go back without our gold...so angering situation i am having right now...even i was present personally to collect that i received payment receipt stating "Ornaments not given for want of authorization/party not available for release." What does this mean and we are eligible for frustrations like this to collect our ornaments even dues are paid...so inhuman things you people are practicing...I want my belongings as soon as possible...Please look into this ASAP.
          Muthoot customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            attry
            from Salem, Tamil Nadu
            Apr 12, 2015
            Report
            Copy

            dear sir /madam my gold deposit in your bank at ballabagarh branch .i cant give give intrest with any cause so pls give me some more time for realease my gold i will pay your bank loan ammount in one month pls give me some more time my registered no is [protected] and call back on [protected].my gold auction 15, 04, 2015.pls stop auction pls.
            Muthoot customer support has been notified about the posted complaint.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              krishan jeet singh
              from Gurgaon, Haryana
              Apr 7, 2015
              Resolved
              Report
              Copy
              Resolved

              FRAUD AND CHEATING

              Address: New Delhi, Delhi

              Dear sir i am krishan jeet singh i get a gold LOAN NO-1231-KRISHAN JEET SINGH 02/12/2013 LOAN AMOUNT-42000/ in delhi branch my last payment date in 5 jan 2015 but in your system record no any payment on this date i have last payment receipt. without any information my gold Auction in wrong. address sent my notice -when i get gold loan then i provide address & id prof but your staff sent in wrong address i have no any notice received...
              +2 photos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              S
              shivanu sahdev
              from Gurgaon, Haryana
              Mar 30, 2015
              Report
              Copy

              Address: New Delhi, Delhi

              5th time online complaint in 2 days but no action till date & time Please Please get this attend on urgent basis. Hi I am Your existing customer from Delhi Dilshad Colony Branch.My loan A/C no is -F16151 I am really got very upset with attitude of the BRANCH TEAM and who feels customer should come to the fishing and after that they are supreme and twist the arm...I would like to share that firstI had mortgaged my gold and took a loan of 12500/-Rs I paid some interest, but could not pay now for around 8 Months. For the reason of I am out of station from office work. I don’t have a received any single call from branch team members and In morning my mom visited in Dilshad colony branch 28th march They told them to auction the gold last month in 15th feb 2015 &. from which i am totaly unaware. this fraud has done by them in planed way where we are totally not informed.First of all my simply answer from you how can is possible????? without information auction the gold. & I already registered 4-5 online complaint regarding this topic but any person don't have take the action seriously. I called in Head office kerala & customer care but till evening don't receive any action. You are requested pls look & help to provide my gold and punish such fraud institution who is making unethical practice in Market...& ALL BRANCH MEMBERS ARE TOTALLY UNPROFESSIONAL BEHAVE TO THE ALL CUSTOMERS AND MY MOM pls pls also Changed the irritating attitude of Dilshad Colony Branch Team & Specially for BRANCH MANAGER .
              Muthoot customer support has been notified about the posted complaint.
              Hi Shivanu,

              The best way to resolve this issue is by filing a consumer complaint. Consumer can directly file complaints.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                austinrichards
                Feb 18, 2015
                Report
                Copy

                Address: Mysore, Karnataka

                Me and my friend have sent money (2000$ each) to India (same Taluk)through western union from same Sender location at same time and date. We have already paid service charge (extra 25$) at sender location. At India, my friend money was received at Manipuram Gold and my money was received at Muthoot Finance branch of same Taluk. Amazingly, my money received with deduction of Rs.1500(about 25$) but my friend money received with deduction of only Rs.100. Why do Muthoot finance charges lots of money (15 times more) compare to other private group. I will never use Muthoot groups for any financial matters in future.
                Muthoot customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  kishoretatineni
                  Jan 10, 2015
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Hyderabad, Andhra Pradesh

                  My brother has kept gold in muthoot. and he went to singapore. He has given authorization and muthoot credit slip. Unfortunately i lost credit slip but i have authorization letter. Kindly suggest how to get my gold out. Mob: [protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Muthoot customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    anil6435
                    from New Delhi, Delhi
                    Jan 10, 2015
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Karnal, Haryana

                    Dear Sir I worked with Muthoot Finance from 26/07/2010 to 05/05/2014. When i join the Muthoot Group My Salary is Rs: 10000/ per month and EPF amount deducted from my side was Rs 720 per month and the same was diposited by the company ( 220 + 500 = 720 ). Every employee who worked with the group get increment every year but i get only two increment in my 3 year 10 month job. Company does not provide salary slip to me as i requested many time by telephone or by mail. I get last salary slip on 04/05/2013. My EPF account number mention on my salary slip KR?15840/16252 was wrong. I apply for widrol EPF amount i get msg from epf site and my epf account number was different from my salary slip. i download e-statement from epf site and the detail is not avaible before 31/03/2012. EPF deducted from my side 46 * 720 =33120 company part 46 * 220= 10120 pension fund Company part 46 * 500=23000 Total Amount = 66240 Interest =[protected] Received from epfo = 56840 Request you to please healp me to get proper amount my detail is given below: Anil Kumar Company Name Muthoot finance Ltd Dept. Insurance Emp Code 13031 Location Karnal Region Desi. Senior Executive Insurance Email anilsharma.[protected]@rediffmail.com Mob. [protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Helpful
                    3 other people found this review helpful
                    3 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      deavashish
                      from Kolhapur, Maharashtra
                      Nov 18, 2014
                      Resolved
                      Report
                      Copy
                      Resolved

                      I went to Muthoot finance branch of Dodamarg taluka in sindhudurg ( sindhudurga) district of Maharashtra. For asking about my gold pledge loan but you staff was so rude to talk and not even answering my question properly. And no office open on time and feel they are not serious about their work and there are running this branch jut for the sake of running they don’t care about any one. I think Muthoot must personally look into this branch seriously or people and customer like us will lose faith on Muthoot due to such staff they have in branch and I was also very tense and double minded after all this should my gold will gold safe hand. Hope you get some discipline and way to speak and handle customer in your staff.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Muthoot customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        sukanyabandi
                        from Bengaluru, Karnataka
                        Nov 10, 2014
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Bangalore, Karnataka

                        I lost all my gold because of these guys. they said time is over so we did auction. i came back with full depression. they gave only half of the amount when i took loan but did't returned back remaining amount after auction. fraud guys never deposit ur gold with these guys it is better to go for out side people.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          sharm43
                          from Bengaluru, Karnataka
                          Nov 7, 2014
                          Resolved
                          Report
                          Copy
                          Resolved

                          Respected Sir, For your kind information it is humbly to state that i have not received my PF balance . I submitted it in the first week of July.I have registered customer grievance.My registration no :KRKCH/E/2014/00511.I told my Regional office HR department but he did not give me any right information.So, i want to know how can i know either they deposited or not as i am in need of money.I shall remain grateful to you if look into the matter urgently. Thanking you. Yours faithfully Sharmistha Acharya
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            sagar parekh
                            from Surat, Gujarat
                            Sep 29, 2014
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Vadodara, Gujarat

                            Hello sir i was worked in MUTHOOT FINANCE LTD I left job from MUTHOOT FINANCE LTD in May 2014 and that was almost 4 month completed still they hold below item 1 My Academic Certificate Original 2 NOC letter 3 My PF n My Outstanding Amount Inspite of so many reminder they are not providing my above things.kindly do needful on urjent basis .they are harassing intentionally i will give you the number of corporate office for your ready reference .Mr.Anish (HR) [protected] [protected] [protected] THANKS n REGARDS Sagar Parekh mo no [protected] mail saggar.[protected]@gmail.com
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              surendra prasad roy
                              from Jammu, Jammu and Kashmir
                              Sep 4, 2014
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: New Delhi, Delhi

                              My name is Surendra prasad roy residing sant nagar, delhi had gone to muthoot finanace on 30th Aug' 2014 alongwith my grand son one and half year old to deposit the interest of loan taken 3.50 lakh since Jan'2013. The door was closed and security guards were inside .one guard inside and at the door told me to fill up visitor register. I filled up all coloum in the visiter register. After filling up visitor register, he didnot allow me to enter inside, he repeatly telling me (to insist) to fill up visitors register without coming out for verification of the visitors register weather filled up or not.when i was returning back .another security guard came out and he request to enter inside. please look into the matter and direct to employees to not mis-behave to customer in future. SURENDRA PRASAD ROY 136/9/1, CROSS ROAD, GALI NO 14/16A SANT NAGAR, BURARI, DELHI-110084 MOB. [protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Anil-aim
                                Jul 29, 2014
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Thane, Maharashtra

                                I think Muthoot finance is involved in forged notes scam. As this is my 2nd situation where I received fake note from Muthoot finance. Initially I received 500 Rs fake note when I went to deposit my entire loan amount into HDFC Bank, bank officials didn't gave me my note back in the return I had to bear the loss. Now again I got 1000 Rs note fake which Muthoot manager is denying from taking this back as usual. They don't have any machines to detect fake notes and they say once you leave our office, its your responsibility. While the biggest banks depend upon technology to detect fake notes, how a common man is supposed to know the amount he has received is fake? I know, no one in this world can help me as I'm well convinced myself that my biggest mistake was that I'm born and bought up in India. Where there is no law, no police support and nothing unless you're a "big or rich man" Still my above note is for them, who at least can get an idea and be self prepared for this kind of situation. Thank you Anil M [protected]@gmail.com
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit