Muthoot Complaints & Reviews

My name is Surendra prasad roy residing sant nagar, delhi had gone to muthoot finanace on 30th Aug' 2014 alongwith my grand son one and half year old to deposit the interest of loan taken 3.50 lakh since Jan'2013. The door was closed and security guards were inside .one guard inside and at the door told me to fill up visitor register. I filled up all coloum in the visiter register. After filling up visitor register, he didnot allow me to enter inside, he repeatly telling me (to insist) to fill up visitors register without coming out for verification of the visitors register weather filled up or not.when i was returning back .another security guard came out and he request to enter inside. please look into the matter and direct to employees to not mis-behave to customer in future. SURENDRA PRASAD ROY 136/9/1, CROSS ROAD, GALI NO 14/16A SANT NAGAR, BURARI, DELHI-110084 MOB. [protected]

I think Muthoot finance is involved in forged notes scam. As this is my 2nd situation where I received fake note from Muthoot finance. Initially I received 500 Rs fake note when I went to deposit my entire loan amount into HDFC Bank, bank officials didn't gave me my note back in the return I had to bear the loss. Now again I got 1000 Rs note fake which Muthoot manager is denying from taking this back as usual. They don't have any machines to detect fake notes and they say once you leave our office, its your responsibility. While the biggest banks depend upon technology to detect fake notes, how a common man is supposed to know the amount he has received is fake? I know, no one in this world can help me as I'm well convinced myself that my biggest mistake was that I'm born and bought up in India. Where there is no law, no police support and nothing unless you're a "big or rich man" Still my above note is for them, who at least can get an idea and be self prepared for this kind of situation. Thank you Anil M [protected]@gmail.com

I take gold loan of rupees 1, 15, 000 after three days I took them back by paying 115397 re's when I pay ed the amount cashier said 1000 getting less I asked him to count once more he again said i[censored] forget some where in another accounts and asked then I gave 1000 re's note : there is no counting machine and after completion 1 her I realized that and went to moothut finance and asked him he said to manager count the amount I pay ed then he counted the amount given by me two 500 bundles and extra 30 of 500s but in that amount there is no 1000 note so I conformed they fraud me and now I will never go to moothutt finance branch(gurnanak nagar branch) vijayawada

Dear Sir, I am Sarthak Desai from Surendranagar-Gujarat I have invested Rs. 50000 in your Organization at Surendranagar Branch ( Gujarat ) but unfortunately I went for Pre Mature my Investment on 28th April but at that time they says that Pre Mature is not possible and I am taking 75% Loan with 2% interest. And at the same time I am agree for Loan with Highest interest charge because at that time they says that I am getting my loan amount within 3 to 4 days but till date I am not receive my loan amount and its too much they taking time more than 15 Days. Its my request to you that if its possible than I want to Pre Mature my Mutual fund or if possible than provide me Loan ( From My investment ) with low Interest because its only my Money not your and I cant afford high Interest Rate 2% on My Investment. And I have already talk with your Customer care from Yesterday and I have call 5 to 6 time yesterday and today 4 time in the morning but they are not able to answer me for my complain that's why I am giving you in my Complaints via ICC. I am waiting for your Positive reply. Thanx and Regards Sarthak Desai M- [protected]

Respected Sir / Madam
My name is Devesh Gupta I have taken some loan from your muthoot finance LTD Br code (0608) Bhopal TT Nagar
I have given the complete amount check and its clear at 31/3/2014 But they have taken interest upto 3/4/2014 I have an sms of bank Kindly refund my 3 days interest one more thing is that I have lost my old receipt when I have taken loan but they given me a format to print on 100 rupees stamp paper but they have not filed that stamp in front of me even they have not given me any receipt of clearings of my loan. Kindly Help Me
Thank You
Devesh Gupta
M- [protected]

Iam apllied two wheeler loan, they are approve and pay the down payment amount 16187 on 15.03.2014 after that rejected my application. And till today they didn't give my money back, iam asking about that Muthoot Fincorp Officials told that wait 10 days. why iam waiting 10 days given to me my money back immediately otherwise pay with interest of my money .

myself bhoopesh kumar has taken a vehicle loan ( no: 1022997) from Muthoot capital services for my two wheeler Hero Honda passion plus no: KL 08 AT 8231 at November 2010 at that time i'm working in morocco so they promised me to collect the installments directly from my home but they never come to collect in actual dates, now i need to finish the loan amount but they need penalty for the repayment faults this fault was made by the company and they forced me to pay the penalty of Rs 4000/- kindly do the necessary steps and help me to overcome this kind of fraud behaviers Thanks and Regards, Bhoopesh Kumar P P Puliyilaparambil House Kanimangalam PO Thrissur, 680027 0091 [protected]

COMPLAINT AGAINST MUTHOOT VEHICLE AND ASSET FINANCE LTD The incident is as follows. 1. A car loan was taken by my wife Jessy Mathews 2. The company Muthoot Vehicle and Asset Finance Ltd collected signed blank cheques before disbursing the loan. 3. The installments were remitted in cash only in their office at Palakkad, near Municipal Bus Stand and never by cheque. 4. The company attached salary of the guarantor for defaulted payment and started the deduction through court. The order is to collect Rs 2 lakh totally. 5. Simultaneously they presented one of the blank cheques given for security making the cheque amount as Rs 2 lakhs against the balance amount, made the cheque to bounce and sent the lawyer notice for criminal procedure under section 138 of Negotiable Instrument Act and Section 420 of IPC 6. Immediately she remitted Rs 40, 000/- (Rupees Thirty Thousand only) by cash in the same office on 10/01/2013 and Ms Manju collected the same, given the receipt – copy published below. And we asked for some time for closing, she agreed. Also we replied through a lawyer. 7. After paying Rs 40, 000/- the due amount became Rs 1, 60, 000/- everybody will agree. 8. However the Manager Mr Sasikumar proceeded and filed the case under section 138 of NIA using the same cheque of Rs 2 lakh, after paying the amount of Rs 40, 000/- and when the balance amount to pay became Rs 1, 60, 000/- 9. When we asked for the loan account statement he refused the request. When we gave the request by writing he or his staff did not accept the request letter. 10. The manager filed the case under 138 of NIA only for harassing the customer as salary attachment of the guarantor is already made through court and salary already started deduction an amount of Rs 4140/- per month. This is a clear case of cheating the customer by the Manager Mr Sasikumar on behalf of Muthoot Vehicle and Asset Finance Ltd, Palakkad Branch. As per law and RBI guidelines their steps is illegal also. Also an injustice to a customer. I will produce documentary evidence for this incident. Mathews M Mathew Ph [protected]

Dear Sir, We have taken a gold loan from Muthut finance . Today i visited muthut finance for realizing of my gold, but they are replying that the same gold had auctioned, from which i am totaly unaware. Sir this fraud has done by them in planed way where we are totally not informed. You are requested pls look in to on your forum & help to provide my gold and punish such fraud institution who is making unethical practice in Market.

I have taken gold loan from Muthoot Fincorp, I was regular with my interest, but sudden serious illness of my father -in law and death, i was not able to pay interest, but my husband was in regular touch with the branch manager, we have given them our 3 contact details . we have to move to our native place due to death of my father in law. We have written a letter, encloseing the Death cert and requesting them to allot some time, so that we can repay the entire amount.

When we came back and visited the branch office in vasai, it was shock to know they have auction our Gold, without informing us.

As we ask the details to manager, he said he was not aware as he is new joineee. whenever we visit the office there is always new stafff. And once only they tried our one number and they not send us any notice . My complaint is without informing us our contacting us how can they auction our gold. as per their policies they are they should inform us each and every details. Request u to inquire about it or Please let me know i can i file apolice complaint Loan details are loan acc-E-5255, dated[protected], gross weight of gold is 49.9 gram . and loan amount is 150000/-

Am Arumugam.M ( MCSL 100958 ) I reliving my job in last month am not received my job reliving order and settlement amount still now. Kindly request my job reliving letter in Block and White, and my September month salary and settlement amount....

Dear sir My self Manjunath S P from Belgaum district I wanted to know about Muthoot Finance Ltd. is taking all original Education Certificates ( up to graduation, high school, PUC.) at the time of Joining and three years bond also took. So if they are selecting candidates on the base of Graduation then only that certificate has to be taken but why they are taking remaining certificates (original PUC & High school also )from the selected candidates .and if you leave the company before maturity of employment bond agreement 2 or 3 monthd before only then candidate has to pay two month gross salary to company otherwise company is not returning the all original education certificates. Even government banks also at the time of selection they just verifies the original education certificates with attested copies and after verifying the education original certificates returns the candidates . Why PVT. Companys taking all original certificates from all selected eployees i thing around more than 25000 eployees are working in Muthoot Finanace LTd. this question is from all eployees those are working and those left the company they are still facing certificates and they cant get the job due to original certificates are submitted . please do the needful things in this matter sir . thanking you

Dear Sir, This is to inform you that I had made two payments of rs 2 lakhs and rs 1 lakhs vide cheque no 100235 and 100236 both dated 2nd March 2013 in favour of Muthoot Finance Ltd drawn on OBC, Sadar Bazr, delhi favouring. These cheques have already been debited to my savings account on 5th march and 16th march 2013 respectively as per the certificate received from the above OBC. The payment is collected by Shri Dhirender Pratap Singh, Asstt Sales Manager in Muthoot Finance Karampura Branch.I am after Muthoot finance for past 2 months for the bonds but they are not giving any reply to me.Whenever i went to branch Muthoot finance is saying we are looking your matter. I am a retired old man and i have give all my savings to Muthoot finance and now i am with empty hands. I went to each and every branch Alaknanda nanda office and New Rohtak road regional office in Delhi but no one is helping me out. Kindly help me out i will be very very thankful to you. Regards Ramesh chand Jain Bahadur garh road Sadar Bazar Delhi 110006 [protected], [protected]

Muthoot fincorp is made to rob customer's jewellery directly and indirectly we are trying to get our gold back but they told me that you go and complaint any in india you will not get the gold this is our business(muthoot fincorp business) why the RBI IS given the permission to muthoot fincorp to grab the customer's gold, please would requested to suggestme how do i get my gold back from muthoog fincorp and also tell me that how do i fight toget back my gold. from muthoot fincorp. my cell number:[protected] sowjanya

Dear sir,
As above subjected matter as on date I am not received any conformation from muthoot side. I leave job on 15th January 2013 than I already send it reminder by overnight courier pod no [protected]. Even though contact with Mr.Rahul in Hr executive but still not given any reply. This is my second remainder to you 9 month is passed pls reply me otherwise I taken it action in RBI & media. pls celery this is my last & finale reminder. Please submit my Original degree certi, settlement, pf amount & experience latter.

I took a gold loan from MUTHOOT GOLD FINANCE COMPANY PATRAKARPURAM GOMTI NAGAR, LUCKNOW. They increase an EMI of Gold Loan without informing us . This is a blunder mistake by Muthoot and it is not tolerable also . Whoever is concerned authority of this Co. Muthoot pls. see this matter seriously as this type of thing increase tension to the customer.at least they should inform the customer that about an increase in EMI at least once. Kindly check this matter do the needful to your valuable customers.

sir i am a business man iam start work in goa there some finance tight and i go to muthoot in madgoa to gold finance my home kerala they say without goa id card no give money.my gold is 30gram i want 20000rupees ihave passport,pancard,id card,adhar card. why are they doing like this,iam alredy take money in gujarath get gold there no problems so please do somthing

I Silky Bhatia have 2 running accounts with your company (Account no. MRL 916 and MFL 711), I am paying the interest on time still you have been increasing the interest rate every month, I went to pay the interest this time and your staff informed that the interest rate again has been increased and I have to pay accordingly.
You have been increasing the rate without informing us and also charging the higher rate our pre intimation. I wanted to know that the why the interest rate has been increased without any intimation and why I have to higher interest when I am paying the EMI’s on time for both my loans running with you.
Earlier I was paying 1.42% interest rate now I have been asked to pay 1.88% why is that happening I believe it should be a fixed rate that I have to pay in order to complete the loan amount. So why is that happening that I have to an extra amount?
It’s a request please look in to the matter and help me with this fluctuating rate of interest and change the rate back to the previous rate of 1.42%.
Account # MRL 916 is under my name Silky Bhatia
Account #MFL 711 is under my Father’s name Puran Lal Bhatia

have a courier from "MUTHOOT CAPITAL SERVICES LTD" Mysore office to Calicut office (kerala) on 05.07.2013 under POD NO[protected] but till not received .Expecting positive action form your side ASAP.
my mail id is

sumesh.[protected]@muthootcap.com


RGDS,

Sumesh.
Calicut
Kerala

Hello,

I have send money through western union in muthootfinance bank from Malaysia. I have send money to my friend Savitri Kumari Saroj in india. I have pin number and id proof to withdraw money but they are telling my friend savitri its not possible because sender and receiver must be muslim then only its possible.

Please sort out this problem as soon as possible. For money withdrawal religion is not a criteria.