Muthoot — Refund of Failed Transaction

Address:	151103
Website:	online.muthootfinance.com/HTML/quickpay.html

I have transfered 20088 in my employee s gold loan account on 26/12/2016

But because of internet connectivity failure the amount is deducted from my savings bank account but the transaction was not completed and i have received a receipt from Muthoot Finance with a staus of "Failed"

But the amount is not refunded by the bank
Because bank wants a confirmation call from the Muthoot Company but they are not receiving my calls

My Bank Account Details
Savings account
ICICI Bank[protected] Mohit Gupta
Rampura Phul- 151103
Distt Bathinda
punjab

Please Refund my amount as soon as possible