My E Outlet — cancelled transaction receipt not received

Dear all I hardeep kaur from ropar (pb) . please send me cancelled transaction receipt on my mail id ( [protected]@gmail.com ) & my mobile no. is [protected] . hdfc bank ltd ( cc dispute team )mailed me that please submit your cancelled transaction receipt for reverse the amount of cancelled transaction. I have only transaction id which is attached . it is sent to me by abhishek mathur on text massage.