My Flower Tree — fraud by taking money and not delivering the product

Website:

myflowertree.com

I had ordered a rose flower bouquet and 16 pcs farrero rochers to be sent on the address mentioned and opted for a same day delivery. The same has still not been delivered despite the payments being made and no customer care executive answers the the phone call nor anyone replies for the messages. I tried contacting their customer care number over and over again but there was no response and as i was promised i will receive a delivery confirmation the same also was not sent and rather my item appeared to be delivered on their website whereas it was not delivered to the intended person. This appears to be a completely fraud website and it has to be taken down from the google search engine. Also there is no option on the site to claim a refund.