My11Circle — Merge of account

I have 2 account in my11circle. In my new account i added 1000 and joined many contest of nearly 870 ruppes. After that they said i have multiple account so they will merge that with old one. They merged the account but the contest i have joined was not shown and i didnt get any refund regarding it.i am damn sure i have won the contest but they were not responding to me and not giving me the money i have contested in new one.. please help me regarding this.