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Mydala Complaints & Reviews

1.1
Updated: Aug 27, 2021
Complaints 136
Resolved
27
Unresolved
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Mydala reviews & complaints page 3

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R
RSJ_92
from Delhi, Delhi
Dec 19, 2020
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Address: Delhi

Regularly some money is being deducted from my vodafone balance for using Mydala Powered Deal (?!)
Before these deductions took place, I had never heard of mydala nor was I looking for any deals etc.
This is extremely unprofessional and disappointing at Vodafone's end too. They don't let me file a complaint there.
Mydala customer support has been notified about the posted complaint.
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    U
    Utpal Ganatra
    Dec 14, 2020
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    Hello Sir / Madam,

    My mobile number is [protected] and I have never opted for mydala service. Since last 2 days my account is getting deducted with 49 Rs. So total 98 Rs. is getting cut since last 2 days (13th and 14th December - 2020)

    Please help me and stop this service for me.

    Thanks & Regards,
    Utpal Ganatra (One of the Vi customers).
    Mydala customer support has been notified about the posted complaint.
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      G
      girishwar.v
      from Powai, Maharashtra
      Dec 9, 2020
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      Each month a charge of Rs49 as VAS is getting added to my Vi bill.
      I checked and my mobile connection says no VAS active on line.
      I have not heard of, used mydala for any deal. Still Rs 49 is being charged each month. Now i am getting SMS that mentions Rs 49 for using mydala powered deal, which is fraud.
      Mydala customer support has been notified about the posted complaint.
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        M
        Martin B.
        Dec 2, 2020
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        RS 49 have been illegally debited by mydala powered deal.
        I never subscribed to your services and expect you to immediately stop debiting money from my account and reimburse the amount taken.
        My phone number is +91-[protected]
        Mydala customer support has been notified about the posted complaint.
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          R
          Raabiah
          Nov 20, 2020
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          Mydala is deducting money from my Vodafone prepaid balance. Rs. 48 has been deducted without my consent. I didn't receive a notice of the deduction as well.
          Mydala customer support has been notified about the posted complaint.
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            A
            arvindsinghcgi
            from Bengaluru, Karnataka
            Oct 28, 2020
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            I got sms from VM-MDLITE stating that rs.48 has been deducted from my Vodafone mobile account balance. When I called Vodafone customer care, they told me that I must have clicked on mydala pop-up, but I never clicked on any such pop-up. Vodafone customer care was not ready to help at all.
            My money was deducted by mMydala without my consent. I didn't even clicked on anything. I never requested for Mydala service.
            I need refund of my money and blacklist such frauds.
            My mobile number is [protected].
            Arvind Singh
            Mydala customer support has been notified about the posted complaint.
            Nov 03, 2020
            Updated by arvindsinghcgi
            No action is taken and no support is provided by Mydala on this issue. The complaint is is same state for a week.
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              R
              Ramangudwill
              Aug 21, 2020
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              My voda balance gets auto deducted for some deals on mydala which i never activated.

              Even if any ad is pressed by mistake, even then vodafone should ask for permission or OTP from me.

              Auto deduction everytime i recharge my phone is a total fraud and vodafone is also a part of this scam.
              Mydala customer support has been notified about the posted complaint.
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                G
                Guruprasad Dalvi
                Jul 23, 2020
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                Are you people stealing peoples money or what, my brother is having vodafone sim number [protected], two times he got message that Rs. 47 is deducted from his balance, without his consent you people activated his account and deducting money like it's father's account or what, See I'm warning you transfer his money back to his account otherwise I'll put a case on you any how my wife is the well known advocate so be careful, transfer that money back otherwise you people will be in big trouble for sure ..
                Mydala customer support has been notified about the posted complaint.
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                  U
                  Udit Singhall
                  from Delhi, Delhi
                  Sep 11, 2019
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                  Address: New Delhi, Delhi, 110015

                  I would have given them 0 stars, if that were an option.

                  If you reading this review before buying their marketing package, you just saved yourself alot of money,,, you will thank me later after reading this.

                  There are few players in this sales game. It starts with sales people which mainly are rateeka and vinayak.
                  Now, i am not cynical, but since i lost money to them i feel it is my responsibility to share my opinion.

                  Rateeka, salesperson sounds so promising and responsible but trust me (Victim) she will change her words once the package is about to it maturity. You will receive no business and they will show you they are doing best.

                  Let's talk about their management, their boss, bigger loser... Here's why.. They will be like oh you should have brought the "no sales issue" to our attention earlier,, we would have done something then... But the truth is,, they would have done nothing too.. Their sales representative will waste your time..

                  If you had hired a marketing representative for 10 per month, he will do a better job then this company..

                  No offense but this company is incapable of doing good marketing. I asked their leader to show me, where did they spend our money, they are like,.. No,, we cant do that.

                  If you check their receipt, it is mentioned, "all disputes will be subject to the delhi jurisdiction only" this clearly give you a hint, they are even ready to argue for their attitude.

                  If you are still giving your money to them, trust me you don't love your money.

                  To prove my point, i will defiantly bring more proofs,,, but trust my word.

                  Dont forget to check out their last few reviews...
                  Mydala customer support has been notified about the posted complaint.
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                    F
                    Fristen Dias
                    from Bengaluru, Karnataka
                    May 4, 2019
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                    Though i didnt click on any thing, my balance is getting deducted each day. Once 49 and next day rs.47.. Even i contacted customer care but they are of no use.. I even tried to call the mydala company (The number i got from sms) but not getting response do look in to the matter. It is just that the money is getting deducted from my main balance without my concent every day. My number [protected] (Vodafone)
                    Mydala customer support has been notified about the posted complaint.
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                      M
                      Mandar Bedse
                      from Pune, Maharashtra
                      Dec 17, 2018
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                      Address: Pune, Maharashtra, 411038
                      Website: www.mydala.com

                      I received an sms at night at 2 am and the next day my 47 rs was deducted without any intimation to me.

                      Sms details:
                      Dear customer, your voucher for win apple iphone xs 64gb bid deal for rs 47 is mydala667882. Win or get 100% cash back in points. Be the fastest to score points. To play dial *778*1# (Free) and answer 47 ques. Buy more and increase chance to win. Tnc at www.vodafone.in. the voucher is valid till[protected]:59:59. Call at[protected] for any query. Deal powered by mydala.com

                      I have contacted vodafone and they told me that i have clicked on a link in sms and hence my money. Howerver, i never clicked on any link.

                      I have seen may mydala frauds on this portal still government has not taken any strict action against them.
                      Mydala customer support has been notified about the posted complaint.
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                        S
                        SpatraRaj
                        from Delhi, Delhi
                        Aug 31, 2018
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                        Two times I got message from VM-MDLITE about the voucher to win iphone X 128 GB and for I have to pay Rs.49 each time. Both the times I didn't respond but when I checked my account Rs.49 is deleted from my account automatically.
                        I don't know, how my account is created in mydala, but after that automatically Rs. 98 is deleted from my phone number. please remove my account from mydala.com. first Rs.49 is deleted in 2 august 2018 and second Rs.49 in 26 august 2018.
                        I have attached some pics of message sent to me by VM-MDLITE below, plz check and delete my account from mydala.com
                        Mydala customer support has been notified about the posted complaint.
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                          A
                          Ankita Belani
                          from Mumbai, Maharashtra
                          Oct 24, 2017
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                          Address: 4000082
                          Website: My dala

                          Hi,
                          My name is ankita belani.
                          I have purchase coupon voucher for lakme saloon for rs. 19. On 15 september 2017.
                          But when actually went saloon on 17 october 2017. I found that coupon code is already use by someone else. I was surprised. How website is issuing two same voucher code.
                          My dala had done fraud to me. They are fraud... Fraud.
                          Please look into this matter as earlier as possible.
                          Thanks,
                          Ankita belani
                          Mydala customer support has been notified about the posted complaint.
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                            G
                            gunwant singh shaktawat
                            Oct 13, 2017
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                            Address: Udaipur, Rajasthan, 313001

                            What is this mydala is... I have not done anything and got msg that i have been charged with 42rs as i activated mydala serive but i have not done anything... Plzz stop making people fool... If you beegers want money then plzz begg in front of people with there consent this is illegal and if you did not refund my money then i have to take some legal step aginst you

                            My number is [protected]
                            Giving you 24 hrs
                            Mydala customer support has been notified about the posted complaint.
                            Oct 14, 2017
                            Updated by gunwant singh shaktawat
                            I am using vodafone. It showed there are some offer if just dial *111*1*2#.
                            When i did, it showed me some offer. It showed me "1. Free deal @42

                            I pressed 1 (One) thinking it will display me the details and will ask for confirmation. But no it directly deducted the money and sent me the message about it.

                            When i called the mydala the told me they have mentioned it clearly that if you press 1 they will deduct money. But i do not think it is clear.

                            When i asked if i do not want that deal will they return money. But they said no.

                            My number is [protected]
                            Give me my momey back
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                              M
                              meghna_arora
                              from Noida, Uttar Pradesh
                              Jun 17, 2017
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                              Address: New Delhi, Delhi, 110059

                              Sir i recd a msg from my dala which read like this stated below
                              Dear customer,
                              Thank you for downloading mydala powered deal from mydala.
                              You have been charged rs. 29
                              Your balance is rs. 7.67
                              I have not downloaded any such kind of app. It's a fraudulent deduction kindly get my amount refunded otherwise i have to take a legal action agaist this company.
                              My idea no. Is [protected] plz get it refunded as soon as possible.
                              Mydala customer support has been notified about the posted complaint.
                              I have not purchased any voucher and my balance of rs49 got deducted i want it to be refunded as soon as possible.
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                                D
                                dimple kapadia
                                from Mumbai, Maharashtra
                                Jun 15, 2017
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                                Address: 390021
                                Website: Mydala

                                Today, rs. 29 was deducted from my balance and a message came stating that i had downloaded mydala powered deal which is false and i did not download any such thing from my phone. Also, nothing as told in the message have been downloaded. It is a case of pure fraud by such a respected company. So, i want to have my deducted balance refunded as soon as possible.
                                Mydala customer support has been notified about the posted complaint.
                                Dear Dimple

                                Apologies for the inconvenience caused to you.

                                As per your raised complaint would like to inform you that we do not have any such system through which we can deduct your mobile balance. In Mydala, customer is our first priority and we don't want to lose any of our customers. We would request you to please share your contact number through which the money got depleted. So the same can be checked at our end as well.

                                For any further queries, please feel free to reach out to us at[protected] or mail us @ [protected]@mydala.com.

                                Regards
                                Mydala Team
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                                  R
                                  roshan welturkar
                                  from Pune, Maharashtra
                                  Jun 13, 2017
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                                  Mydala deducted rs.29 from my idea account, when i called idea care, they have told me that i must have clicked on mydala, but i have never clicked on mydala and they did not even asked once before deducted the rs.29 from my account...
                                  My money was deducted by mydala without my consent i didn't even clicked on anything. I received a message from mydala that rs.29 has been deducted...
                                  My mobile no. [protected]
                                  Vijay welturkar
                                  Mydala customer support has been notified about the posted complaint.
                                  I got a message from idea as Dear Customer,
                                  thank you for downloading mydala powered deal from MYDALA.
                                  You have been charged Rs. 29 .I didn't download any thing..
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                                    B
                                    binualphonse
                                    from Kollam, Kerala
                                    Jun 6, 2017
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                                    Resolved

                                    Address: Kollam, Kerala, 691015
                                    Website: www.mydala.com

                                    Mydala deducted rs.29 from my idea account, when i called idea care, they have told me that i must have clicked on mydala, but i have never clicked on mydala and they did not even asked once before deducted the rs.29 from my account...
                                    My money was deducted by mydala without my consent i didn't even clicked on anything. I received a message from mydala that rs.29 has been deducted...

                                    My number is [protected]
                                    Binu alphonse
                                    Jun 9, 2017
                                    Complaint marked as Resolved 
                                    Mydala customer support has been notified about the posted complaint.
                                    Dear Binual

                                    As per your raised complaint would like to inform you that we do not have any such system through which we can deduct your mobile balance. Though, we tried calling you but found no response. We request you to please let us know the suitable time to call you, so we can speak to you and assist you in a better way.

                                    For any further queries, please call us @[protected] or WhatsApp us at [protected].

                                    Regards
                                    Mydala Team
                                    Rd 29 has been detected which I have not done so kindly refund me the money back
                                    thank you for downloading mydala powered deal from MYDALA.
                                    You have been charged Rs. 29
                                    ₹29 have been deducted from my idea balance twice(once on 26th may and once today i.e. 6july). The message says that i have subscribed to some mydala pack which i never did. Kindly refund the money and unsubscribe me from this pack.
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                                      R
                                      Rajanala Sailaja
                                      from Bhuvanagiri, Tamil Nadu
                                      Jun 4, 2017
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                                      Address: Hyderabad, Andhra Pradesh
                                      Website: Idea

                                      Got a message saying I downloaded some Mydala powerdeal which I have no idea about. Idea customer care is utter nonsense keep repeating its my fault and they have no 'idwa' of whatsoever it is. The Message I got too has the same line saying I have downloaded some power deal. I don't even know what Mydala is what that powerdeal is. I haven't even got any information from Mydala regarding the powerdeal that I have apparently downloaded. Pure case of cheating and fraud. Highly unreasonable and fraudulent!!! How do I know this does not happen again, atleast if I know how this happened I wouldn't do that again. Customer care has no freaking idea of what happened keep saying I downloaded some chargeable content which I have not!!!
                                      Mydala customer support has been notified about the posted complaint.
                                      Dear Rajanala

                                      Apologies for the inconvenience caused to you.

                                      As per your raised complaint would like to inform you that we do not have any such system through which we can deduct your mobile balance. In Mydala, customer is our first priority and we don't want to lose any of our customers. We would request you to please share your contact number through which the money got depleted. So the same can be checked at our end as well.

                                      For any further queries, please feel free to reach out to us at[protected] or mail us @ [protected]@mydala.com.

                                      Regards
                                      Mydala Team
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                                        A
                                        arhamkamal
                                        from Gurgaon, Haryana
                                        May 30, 2017
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                                        I am using vodafone. It showed there are some offer if just dial *111*1*2#.
                                        When i did, it showed me some offer. It showed me "1. Free deal @49."

                                        I pressed 1 (One) thinking it will display me the details and will ask for confirmation. But no it directly deducted the money and sent me the message about it.

                                        When i called the mydala the told me they have mentioned it clearly that if you press 1 they will deduct money. But i do not think it is clear.

                                        When i asked if i do not want that deal will they return money. But they said no.
                                        Mydala customer support has been notified about the posted complaint.
                                        Dear Arham

                                        Apologies for the inconvenience caused to you.

                                        As per your raised complaint would like to inform you that we do not have any such system through which we can deduct your mobile balance. In Mydala, customer is our first priority and we don't want to lose any of our customers. We would request you to please share your contact number through which the money got depleted. So the same can be checked at our end as well.

                                        For any further queries, please feel free to reach out to us at[protected] or mail us @ [protected]@mydala.com.

                                        Regards
                                        Mydala Team
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