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Mydala Complaints & Reviews

www.mydala.com

1.1

Updated: Aug 27, 2021

Complaints 136

Resolved

27

Unresolved

109

So far, so good. Mydala is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Mydala will keep up the work and continue to help more customers with their concerns even better 🤝

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I had just recieved the below msg to my phone..

Dear Customer,
thank you for downloading mydala powered deal from MYDALA.
You have been charged Rs. 29
Your balance is Rs. *****..

What does it mean.. When i call idea customer executive, they told a third party has activated this deal.. I am hearing about MYDALA first time.. For what and with whose permision did you have taken my cash from my account.. This is actually cheating and stupid.. I need complete amount back to my account within one day..

Mydala customer support has been notified about the posted complaint.

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A

ABCD@321#123

from Delhi, Delhi

Jun 7, 2017

Dear Thomas

Apologies for the inconvenience caused.

As per our telephonic conversation, would like to inform you that we have wavered the balance against your contact number. In Mydala, customer is our first priority and we assured best of our services.

For any further queries, please call us at[protected] or mail us @ [protected]@mydala.com.

Regards
Mydala Team

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Address: New Delhi, Delhi, 110085

Today dt. 26 may 2017 at 18-55 hrs, i am searching some information on my mobile no [protected] net, the ads shown from m/s. My dala to download this app, whenever i select x to close this window, it was not worked, inspite of it they downloaded this app in my system and deduct rs29-00 from my idea prepaid account. Now i am trying to unistall to unsubscribe this app, its not work. I do know what kind of this app & why they are forcefuly deduct this amount. You are requested to registered my complaint against this compay and do the needfull against this company with complaint register number to me.

Mydala customer support has been notified about the posted complaint.

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T

thomas dronstan

from Kotamangalam, Kerala

Jun 1, 2017

From my account 29Rs have been deducted for some [censored] mydala deal for no reason, [protected] is my number,
I need the money back!!
IDEA you guys are the worst!!!

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Address: Jalandhar, Punjab, 144409

Website: Mydala

I haven't activated mydala. There is no response from idea customer care service.
And when i am calling to idea care they behave rudely and told me that its your sin.
What the hell is it.

I got below message:

Is idea company now do such thing and make people fool.
Dear customer,
Thank you for downloading mydala powered deal from mydala.
You have been charged rs. 29
Your balance is rs. 138

Mydala customer support has been notified about the posted complaint.

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A

ABCD@321#123

from Delhi, Delhi

Jun 7, 2017

Dear dosanjh

Apologies for the inconvenience caused to you.

As per your raised complaint would like to inform you that we do not have any such system through which we can deduct your mobile balance. In Mydala, customer is our first priority and we don't want to lose any of our customers. We would request you to please share your contact number through which the money got depleted. So the same can be checked at our end as well.

For any further queries, please feel free to reach out to us at[protected] or mail us @ [protected]@mydala.com.

Regards
Mydala Team

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Address: Kolhapur, Maharashtra, 416010

I didn't done anything but before 5 minutes I've got a message from idea and mydala deals that Rs.29 are deducted for mydala deals.. i'm a Idea user just now received a message from idea and mydala that 29 is deducted from my balance and mydala deals are activated on my mobile, but i didn't have activated then why the hell they started it? Now i want to get unsubscribe from it how can i get unsubscribed from it?
And what the hell is that mydala?

Mydala customer support has been notified about the posted complaint.

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A

ABCD@321#123

from Delhi, Delhi

May 24, 2017

Dear Vinay

Apologies for the inconvenience caused to you.

As per your raised complaint would like to inform you that we do not have any such system through which we can deduct your mobile balance. In Mydala, customer is our first priority and we don't want to lose any of our customers. We would request you to please share your contact number through which the money got depleted. So the same can be checked at our end as well.

For any further queries, please feel free to reach out to us at[protected] or mail us @ [protected]@mydala.com.

Regards
Mydala Team

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Address: Thiruvananthapuram, Kerala, 695003

Website: Mydala

I have been charged 58 rupees from my Idea account balance for downloading a mydala powered deal. I haven't done any such thing intentionally. The amount was deducted without any sort of confirmation on my part. When I contacted idea customer care for a refund, they refused as it was a promotional activation done from mydala. I want an immediate refund.

Mydala customer support has been notified about the posted complaint.

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A

ABCD@321#123

from Delhi, Delhi

May 16, 2017

Dear Sunaina

Apologies for the inconvenience caused.

As per our telephonic conversation, would like to inform you that we have wavered the balance against your contact number. In Mydala, customer is our first priority and we assured best of our services.

For any further queries, please call us at[protected] or mail us @ [protected]@mydala.com.

Regards
Mydala Team

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Address: Hyderabad, Andhra Pradesh, 500058

Website: www.ideacellular.com

Today, Rs. 29 was deducted from my balance and a message came stating that I had downloaded Mydala powered deal which is false and I did not download any such thing from my phone. Also, nothing as told in the message have been downloaded.It is a case of pure fraud by such a respected company. So, I want to have my deducted balance refunded as soon as possible.

Mydala customer support has been notified about the posted complaint.

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A

ABCD@321#123

from Delhi, Delhi

May 10, 2017

Dear Pradipta

Apologies for the inconvenience caused to you.

As per your raised complaint would like to inform you that we do not have any such system through which we can deduct your mobile balance. In Mydala, customer is our first priority and we don't want to lose any of our customers. We would request you to please share your contact number through which the money got depleted. So the same can be checked at our end as well.

For any further queries, please feel free to reach out to us at[protected] or mail us @ [protected]@mydala.com.

Regards
Mydala Team

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Address: 411004

Website: www.mydala.com

Due to your uninvited deduction, the company has deducted rs 29/- without even taking proper confirmation.
Mydala is a nice app but you all have certainly fallen in my eyes.
My acquaintances have purchased deals from your website but this time, it was absolutely not intended.

I request you to immediately refund the money that you have charged [protected].

I shall be forced to go the courts if my problem is not solved at the earliest.
Please look into the matter.

Mydala customer support has been notified about the posted complaint.

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A

ABCD@321#123

from Delhi, Delhi

May 24, 2017

Dear Naseem

Apologies for the inconvenience caused.

As per your raised concern would like to inform that we do not have any such system wherein money gets debited from your mobile balance without your consent. However, as customer is our first priority so we are going to refund you the amount post our conversation with you. We tried calling you on to your given contact number but unable to establish any communication as your number was switched off. We request you to please let us know the suitable time to call you else, share any alternate contact number to speak with you.

For any further queries, please feel free to reach out to us at[protected] or email us @ [protected]@mydala.com.

Regards
Mydala Team

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Address: 184120

Website: VODAFONE

This is to inform you that I have never requested for any my dala service and I want you to refund my rs 49. my mobile no. is [protected].
I have never requested for the service so its my humble request to refund my money asap.
the deduction is done without giving me any service message notification and no message is received by me regarding the activation of that service.
its a humble request to refund my money,

May 2, 2017

Complaint marked as Resolved

the associates are calling and asking for the verification code of google why they need that verification code this code is for personal use this might be a trap for leaking the information. and misuse the info.

Mydala customer support has been notified about the posted complaint.

May 02, 2017

Updated by Rohtash Bhardwaj why the associates reqeire my google verification pin
the work is to file a complaint
not to open my google account

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A

ABCD@321#123

from Delhi, Delhi

May 3, 2017

Dear Rohtash

Apologies for the inconvenience caused.

As per our telephonic conversation, would like to inform you that we have wavered the balance against your contact number. In Mydala, customer is our first priority and we assured best of our services.

For any further queries, please call us at[protected] or mail us @ [protected]@mydala.com.

Regards
Mydala Team

P

prakash30000

from Powai, Maharashtra

Jan 1, 2021

Hi

This is to inform you that I have never requested for any my dala service and I want you to refund my rs 49. my mobile no. is[protected]
I have never requested for the service so its my request to refund my money asap.
the deduction is done without giving me any service message notification and no message is received by me regarding the activation of that service.
its a request to refund my money,

Thanks

Prakash

S

[email protected]

Nov 1, 2022

This is a humble request from my side that plz refund my money that is deducted from my number since last 2month

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I had not purchased nor downloaded any product or service from mydala, however money was deducted from my phone number. My phone got a message on april 21, 2017, at 0:09 saying
' dear customer
Thank you for downloading mydala powered deal from mydala. You have been charged rs. 29. Your balance is rs. 11.48."
I need a refund as i have not used or even heard of mydala.

+1 photos

Mydala customer support has been notified about the posted complaint.

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A

ABCD@321#123

from Delhi, Delhi

Apr 28, 2017

Dear {User}

Apologies for the inconvenience caused to you.

As per your raised complaint would like to inform you that we do not have any such system through which we can deduct your mobile balance. In Mydala, customer is our first priority and we don't want to lose any of our customers. We would request you to please share your contact number through which the money got depleted. So the same can be checked at our end as well.

For any further queries, please feel free to reach out to us at[protected] or mail us @ [protected]@mydala.com.

Regards
Mydala Team

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Address: New Delhi, Delhi, 110020

Website: www.mydala.com

Today at 05:02 pm i got a message from my network provider that,
Dear customer,
Thank you for downloading mydala powered deal from mydala. You have been charged rs.29.
But the thing is that i didn't download anything of this sort. Neither i have mydala app. When talked to the customer care of my network provider (Idea)
About this, they said might be you have clicked on a pop up. This answer did not satisfy me because without my consent how could a pop up gets activated and deducts money. It must send a confirmation message, which it did not. Now i want my money back that's for sure.
Please look into the matter as soon as possible.

Mydala customer support has been notified about the posted complaint.

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A

ABCD@321#123

from Delhi, Delhi

Apr 21, 2017

Dear Anand

Apologies for the inconvenience caused to you.

As per your raised complaint would like to inform you that we do not have any such system through which we can deduct your mobile balance. In Mydala, customer is our first priority and we don't want to lose any of our customers. We would request you to please share your contact number through which the money got depleted. So the same can be checked at our end as well.

For any further queries, please feel free to reach out to us at[protected] or mail us @ [protected]@mydala.com.

Regards
Mydala Team

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I have been charged Rs. 29 by Mydala wrongly. Neither I have downloaded anything nor I have purchased anything. When I called them, they said you have purchase some voucher. I asked them to give a proof and they couldn't. They are running a big fraud and must have nexus with service provider. I am investigating this further and publish an article very soon. Won't leave this cheaters...

Mydala customer support has been notified about the posted complaint.

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M

mds5

from Srinagar, Jammu and Kashmir

Apr 7, 2017

The message I received in the morning i.e on 1 April 2017 without taking my concent the following amount is deducted from my mobile balance:
Dear Customer,
thank you for downloading mydala powered deal from MYDALA.
You have been charged Rs. 29
Your balance is Rs. 111.31

ABCD@321#123's reply, Apr 17, 2017

Dear User

Apologies for the inconvenience caused to you.

As per your raised complaint would like to inform you that we do not have any such system through which we can deduct your mobile balance. In Mydala, customer is our first priority and we don't want to lose any of our customers. We would request you to please share your contact number through which the money got depleted. So the same can be checked at our end as well.

For any further queries, please feel free to reach out to us at 011-43444444 or mail us @ [email protected].

rachittrivedi's [Complaint's author] reply, Apr 17, 2017

Hello, I am all set with taking legal & media action against Mydala. Please let me know if you want to join (free of cost).

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Website: Mydala

On April 1, 2017 5:48am, I received a message. "Dear Customer,
thank you for downloading mydala powered deal from MYDALA.
You have been charged Rs. 29
Your balance is Rs. 54:53". Without my consent who are you people charging me for and for what?? I had never downloaded any of these Mydala stuff. I don't even know what is this thing. Also I don't care. Just give my money back.

Mydala customer support has been notified about the posted complaint.

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A

ABCD@321#123

from Delhi, Delhi

Apr 3, 2017

Dear Amol

Apologies for the inconvenience caused to you.

As per your raised complaint would like to inform you that we do not have any such system through which we can deduct your mobile balance. In Mydala, customer is our first priority and we don't want to lose any of our customers. We would request you to please share your contact number through which the money got depleted. So the same can be checked at our end as well.

For any further queries, please feel free to reach out to us at[protected] or mail us @ [protected]@mydala.com.

Regards
Mydala Team

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I have been downloading some mp3 then a msg came that Dear Customer,
thank you for downloading mydala powered deal from MYDALA.
You have been charged Rs. 29
Your balance is Rs. 44.2 .
When I call to the costumer care the are tell that it has been deducted for some content. They don't give any detail about it. I haven't downloaded any such thing like my dala...
Please do something for such type of deduction.

Mydala customer support has been notified about the posted complaint.

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Address: Nagpur, Maharashtra

What the heck is this Mydala and who the fruit gave you people my number? On 9th March 2017 10:49 am, I received a message. "Dear Customer,
thank you for downloading mydala powered deal from MYDALA.
You have been charged Rs. 29
Your balance is Rs. 198.55". Without my consent who are you people charging me for and for what?? I had never downloaded any of these Mydala stuff. I don't even know what is this thing. Also I don't care. Just give my money back. I wasn't even using my phone at that moment. That phone was untouched for 6 hours straight. And when I checked new message, it showed up this. I just want my money back. This thing is terrible. What a fraud you cheaters doing. Robbing innocent people and earning?? I'm really disappointed.

Mydala customer support has been notified about the posted complaint.

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A

ABCD@321#123

from Delhi, Delhi

Mar 14, 2017

Dear User

As per your raised complaint would like to inform you that we do not have any such system through which we can deduct your mobile balance. In Mydala, customer is our first priority and we don't want to lose any of our customers. We would request you to please share your contact number through which the money got depleted. So the same can be checked at our end as well.

For any further queries, please feel free to reach out to us at[protected] or mail us @ [protected]@mydala.com.

Regards
Mydala Team

A

Ambesh Kant

from Vadodara, Gujarat

Mar 24, 2017

Refund my money u Morons*
Else I'll File a complain against you
in Consumer Court
Main Branch Delhi...
As a Blogger I'll post ur Fraudness scandal video
UNECESSARY Deductions from People Mobile on @YOUTUBE Soon...
Give all customer Mobile Balance Back soon...
Or else ready for the results...😈

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Address: Pune, Maharashtra, 411041

What is this mydala . I even don't know abt it. 29rs has been deducted without my notice. Please refund it as soon as possible and provide justification abt the deduction. .My number is [protected]. On 6th of March between 3:45 pm to 4 pm a msg has come saying.
Dear Customer,
thank you for downloading mydala powered deal from MYDALA.
You have been charged Rs. 29
Your balance is Rs. 36.59. I HV not download anything. Pls help me.

Mydala customer support has been notified about the posted complaint.

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A

ABCD@321#123

from Delhi, Delhi

Mar 17, 2017

Dear Rangar

Apologies for the inconvenience caused to you.

As per your raised concern would like to inform you that we tried calling your number but unfortunately couldn't able to connect to you. However, we do not have any such system through which the money got deducted from the user mobile phone. We request you to please share your alternate contact number. So we can speak to you and assist you in a better way.

For any further queries, please feel free to reach out to us @[protected]@mydala.com or call us at[protected].

Regards
Mydala Team

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MYDALA has charged me Rs.29 on 28 feb 2017 at 5.33 AM today . I haven't activated any service, account or coupons regarding MYDALA. I didn't even using phone at that time and i got a text message regarding mydala powered deal downloading from MYDALA.

I don't know what MYDALA is. So how to activate deals without take any permission from the user. This is a fraud one. I am going to complaint against this in consumer court. I want the my money back.

Mydala customer support has been notified about the posted complaint.

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A

ABCD@321#123

from Delhi, Delhi

Mar 14, 2017

Hi Dinesh

As per your raised complaint would like to inform you that we do not have any such system through which we can deduct your mobile balance. In Mydala, customer is our first priority and we don't want to lose any of our customers. We would request you to please share your contact number through which the money got depleted. So the same can be checked at our end as well.

For any further queries, please feel free to reach out to us at[protected] or mail us @ [protected]@mydala.com.

Regards
Mydala Team

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Address: Indore, Madhya Pradesh, 453441

My dala has deducted unnecessarily 29rs of my balance even i didn't clicked or subscribed anything.
Please give my money back...
May be it will deduct in future also ...
Please look into it ..
Amd give my balance back
My no. [protected]
I don't know this company . Even i didn't downloaded its app.
Even i didn't gone to its website.
Then why they deducted my money.

+2 photos

Mydala customer support has been notified about the posted complaint.

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A

ABCD@321#123

from Delhi, Delhi

Mar 17, 2017

Dear Mr. Patil

Apologies for the inconvenience caused to you.

As per your raised concern would like to inform you that we tried calling your number but unfortunately couldn't able to connect to you. However, we do not have any such system through which the money got deducted from the user mobile phone. We request you to please share your alternate contact number. So we can speak to you and assist you in a better way.

For any further queries, please feel free to reach out to us @[protected]@mydala.com or call us at[protected].

Regards
Mydala Team

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Address: New Delhi, Delhi

Website: www.mydala.com

Idea deducted 29 Rs.Of my prepaid balance on the name of my dala services which I haven't used or even heard of. I haven't downloaded their app or hasn't visited their website. Please refund me my amount in my prepaid account. How you can charge me without my consent...? Please refund the amount as soon as possible. My dala I don't need any of your deals, kindly stop this service and please refund me my Balance.

Thank you.

Mydala customer support has been notified about the posted complaint.

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Address: Ernakulam, Kerala, 682030

19th February, 2017(Sunday)
Today at 11:45 am I got 2 messages from my network provider that,
Dear Customer,
thank you for downloading mydala powered deal from MYDALA.
You have been charged Rs. 29
Your balance is Rs. 126.33.

But the thing is that I didn't download anything of this sort.Neither I have MYDALA app.When talked to the customer care of my network provider (IDEA)
about this, they said might be you have clicked on a pop up . I didn't click any pop-up or opened any link. Also nothing is downloaded and nothing is there in my history. This is cheating from Idea and mydala and I want my money back. Please look in to this issue as soon as possible.
Tyson.

Mydala customer support has been notified about the posted complaint.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Feb 20, 2017

Hi Tyson,

We regret the inconvenience caused to you. Please share your Idea mobile number and alternate contact number so that we are able to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Regards,
Mak

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18th February, 2017(Saturday)
Today at 9:55 am I got a message from my network provider that,
Dear Customer,
Thank you for downloading mydala powered deal from MYDALA.You have been charged Rs.29.
But the thing is that I didn't download anything of this sort.Neither I have MYDALA app.When talked to the customer care of my network provider (IDEA)
about this, they said might be you have clicked on a pop up .This answer did not satisfy me because without my consent how could a pop up gets activated and deducts money.It must send a confirmation message, which it did not.
Even that could be tolerated if I got to know what was downloaded.I checked my phone but I could not find what was downloaded or the deal itself mentioned in the message anywhere.Now I want my money back that's for sure.
Please look into the matter as soon as possible.

Mydala customer support has been notified about the posted complaint.

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A

ABCD@321#123

from Delhi, Delhi

Feb 24, 2017

Dear Prasoon,

Apologies for the inconvenience, we would like to inform you that mydala is an online discounted website and we provide offers on ( Restaurants, Body Art, Spas & Salons, Gyms and more), you can explore the same by logging on to www.mydala .com also you can download our app on your Android and IOS device and check out the exciting offers.

We would like to inform you that at mydala there is no such system wherein the amount gets deducted without the customer’s consent.

Please share your mobile number on which there is balance depletion or call us at[protected]Monday – Saturday between 09:30 am till 8:00 pm) or mail us @ [protected]@mydala.com so that we can assist you in a better way.

Regards
Mydala Team

A

Aditya Badve

from Indore, Madhya Pradesh

Feb 27, 2017

Hello,

I am unnecessarily charged Rs. 29 for WAP - Mydala powered deal. When I talked to customer care for this they were also not able to describe this. It is very disappointing and I'm feeling looted. Please provide me a solution for this.

T

tinumehra

from Jaipur, Rajasthan

May 6, 2017

ye Bh*n Ke L*de mydala walo ne mere bhi 29/- kaat liye.
jbki maine net he nhi chalaya us time..

Deducted money from my balance ----MYDALA - Comment #2722906 - Image #0

P

Par Vaty

from Mannarakkat, Kerala

May 18, 2017

Mydala has also deducted rs 29 from my account even when i havent downloaded it.plz take necessary actions

U

UnahD

from Salem, Tamil Nadu

May 27, 2017

I also faced this issue. Is it a way to loot from Internet users? I'm also using IDEA.

R

Rajanala Sailaja

from Bhuvanagiri, Tamil Nadu

Jun 4, 2017

Rs. 29 deducted from my mobile balance for no reason by idea, Mydala whosoever it is. There was no popup or warning or not even a download in my phone. Also no details of the stupid powerdeal that I apparently have downloaded. What a lie!!! Fraud and cheating!!!

S

Sachin K Rawal

from Patna, Bihar

Jun 17, 2017

Dear Customer,
thank you for downloading mydala powered deal from MYDALA.
You have been charged Rs. 29
Your balance is Rs. 30.88
I alao get looted
What the hell is this.
There was no popup or warning or not even a download in my phone. Also no details of the stupid powerdeal that I apparently have downloaded. What a lie!!! Fraud and cheating!!!
Refund me plz.

D

Digesh kumar

from Bilaspur, Chhattisgarh

Feb 14, 2018

Dear Customer,
thank you for downloading NewArrival_GM from INDIAGAMES.
You have been charged Rs. 99
Your balance is Rs. 94.85

unnecessary charged my account.
how what happened i didnt know.

idea walo sunlo
ab teri nhi chalegi aisi karoge bar bar

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