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Mydala Complaints & Reviews

1.1
Updated: Aug 27, 2021
Complaints 136
Resolved
27
Unresolved
109
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P
PrasoonSri
from Tsrar Sharif, Jammu and Kashmir
Feb 18, 2017
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18th February, 2017(Saturday)
Today at 9:55 am I got a message from my network provider that,
Dear Customer,
Thank you for downloading mydala powered deal from MYDALA.You have been charged Rs.29.
But the thing is that I didn't download anything of this sort.Neither I have MYDALA app.When talked to the customer care of my network provider (IDEA)
about this, they said might be you have clicked on a pop up .This answer did not satisfy me because without my consent how could a pop up gets activated and deducts money.It must send a confirmation message, which it did not.
Even that could be tolerated if I got to know what was downloaded.I checked my phone but I could not find what was downloaded or the deal itself mentioned in the message anywhere.Now I want my money back that's for sure.
Please look into the matter as soon as possible.
Mydala customer support has been notified about the posted complaint.
Dear Prasoon,

Apologies for the inconvenience, we would like to inform you that mydala is an online discounted website and we provide offers on ( Restaurants, Body Art, Spas & Salons, Gyms and more), you can explore the same by logging on to www.mydala .com also you can download our app on your Android and IOS device and check out the exciting offers.

We would like to inform you that at mydala there is no such system wherein the amount gets deducted without the customer’s consent.

Please share your mobile number on which there is balance depletion or call us at[protected]Monday – Saturday between 09:30 am till 8:00 pm) or mail us @ [protected]@mydala.com so that we can assist you in a better way.

Regards
Mydala Team
Hello,

I am unnecessarily charged Rs. 29 for WAP - Mydala powered deal. When I talked to customer care for this they were also not able to describe this. It is very disappointing and I'm feeling looted. Please provide me a solution for this.
ye Bh*n Ke L*de mydala walo ne mere bhi 29/- kaat liye.
jbki maine net he nhi chalaya us time..
Mydala has also deducted rs 29 from my account even when i havent downloaded it.plz take necessary actions
I also faced this issue. Is it a way to loot from Internet users? I'm also using IDEA.
Rs. 29 deducted from my mobile balance for no reason by idea, Mydala whosoever it is. There was no popup or warning or not even a download in my phone. Also no details of the stupid powerdeal that I apparently have downloaded. What a lie!!! Fraud and cheating!!!
Dear Customer,
thank you for downloading mydala powered deal from MYDALA.
You have been charged Rs. 29
Your balance is Rs. 30.88
I alao get looted
What the hell is this.
There was no popup or warning or not even a download in my phone. Also no details of the stupid powerdeal that I apparently have downloaded. What a lie!!! Fraud and cheating!!!
Refund me plz.
Dear Customer,
thank you for downloading NewArrival_GM from INDIAGAMES.
You have been charged Rs. 99
Your balance is Rs. 94.85

unnecessary charged my account.
how what happened i didnt know.

idea walo sunlo
ab teri nhi chalegi aisi karoge bar bar
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    A
    Ashwini Masekar
    from Hyderabad, Telangana
    Feb 18, 2017
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    Address: New Delhi, Delhi, 110020
    Website: Www.mydala.com

    MYDALA has charged me twice 29 rs on 18 feb 2017 at 11.29pm . I haven't activated any service, account or coupons regarding MYDALA. I didnt even using phone at that time and i get popup regarding service activation rearding MYDALA.
    Even i dont know what MYDALA is. How they can charge like this. This is fraud.
    I want my money back. Need to stop this fraud.
    My mob no is [protected]
    Mydala customer support has been notified about the posted complaint.
    Dear Ashwini,

    Apologies for the inconvenience, we have been trying to connect you @ [protected] but somehow you aren’t able to respond the calls.

    We would like to inform you that mydala is an online discounted website and we provide offers on (Restaurants, Body Art, Spas & Salons, Gyms and more), you can explore the same by logging on to www.mydala .com also you can download our app on your Android and IOS device and check out the exciting offers.

    We would like to inform you that at mydala there is no such system wherein the amount gets deducted without the customer’s consent.

    Please reach out to us[protected]Monday – Saturday between 09:30 am till 8:00 pm) or mail us @ [protected]@mydala.com so that we can assist you in a better way.

    Regards
    Mydala Team
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      H
      Harsh_pune
      from Pune, Maharashtra
      Feb 7, 2017
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      Address: 411057

      My dala deducted my rs.29 two times. I didn't even activate any coupon or any service. They are fraud. My money was deducted twice by mydala without my consent i didn't even clicked on anything while surfing a message popped up and I received a message from mydala that rs. 29 has been deducted...
      How they can just deduct money like that isn't there any law for such crimes..

      Oct-2016 - Rs. 29
      Jan-2017 - Rs. 29
      [protected][protected]
      Total Rs. 58

      I want Rs. 58 back in my postpaid mobile bill account immediately.

      My number is [protected]
      Harshal Waikar
      Mydala customer support has been notified about the posted complaint.
      Dear Harshal,

      Apologies for the inconvenience, we have been trying to connect you @ [protected] but somehow you aren’t able to respond the calls.

      We would like to inform you that mydala is an online discounted website and we provide offers on ( Restaurants, Body Art, Spas & Salons, Gyms and more), you can explore the same by logging on to www.mydala .com also you can download our app on your Android and IOS device and check out the exciting offers.

      We would like to inform you that at mydala there is no such system wherein the amount gets deducted without the customer’s consent.

      Please reach out to us[protected]Monday – Saturday between 09:30 am till 8:00 pm) or mail us @ [protected]@mydala.com so that we can assist you in a better way.

      Regards
      Mydala Team
      Harsh_pune's [Complaint's author] reply, Mar 7, 2017
      Please try to call me back on the same number.
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        N
        Nitin_Grg
        from Delhi, Delhi
        Jan 5, 2017
        Resolved
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        Resolved

        Address: 122018

        My dala deducted my rs.59 two times. I didn't even activate any coupon or any service. They are fraud. My money was deducted twice by mydala without my consent i didn't even clicked on anything while surfing a message popped up and i received a message from mydala that rs. 59 has been deducted...
        How they can just deduct money like that isn't there any law for such crimes.. I want my money back...
        My number is [protected]
        Nitin garg
        Jan 8, 2017
        Complaint marked as Resolved 
        Money Refunded
        Mydala customer support has been notified about the posted complaint.
        Dear Nitin,

        As per the telephonic conversation, the issue has been resolved. For more interesting deals you can browse Mydala website or you can download Mydala App from the app store of your Android or IOS operating smart phones.

        For further queries we as customer support are active from Monday to Saturday between 9:30 AM to 8:00 PM

        Regards,
        Mydala Team
        Hello sir/mam
        I purchase yesterday coupun code from my Vodafone mo no [protected] but I got same number of coupun code 3 time .
        Copoun type =CCD buy1 get 1 free code

        It happened with me so many time .
        Dear Dinesh,

        Please accept our sincere apologies for the inconvenience.

        Our customer support team tried calling you multiple times. Since, there was no response, we have escalated your request to the respective team.

        For further support, we are always available from Monday to Saturday between 9.30 am and 08.00 pm @[protected] or you can mail us @ [protected]@mydala.com.

        Regards
        Mydala Team
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          N
          Nitin_Grg
          from Delhi, Delhi
          Dec 23, 2016
          Resolved
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          MYDALA deducted 49 RS from my Vodafone account twice this month, when I called Vodafone care, they have told me that I must have clicked on MYDALA, but I have never clicked on MYDALA and they did not even asked once before deducted the 49rs from my account...
          My money was deducted twice by mydala without my consent i didn't even clicked on anything while surfing a message popped up and i received a message from MyDala that Rs.49 has been deducted ...
          how they can just deduct money like that isn't there any law for such crimes..i want my money back ...
          my number is [protected]
          Nitin Garg
          Dec 27, 2016
          Complaint marked as Resolved 
          i got my refund of 98 rs. and MyDala even called me for verifying. Thank you
          Mydala customer support has been notified about the posted complaint.
          Dec 27, 2016
          Updated by Nitin_Grg
          Thanku So much for resolving this. I got refund of rs. 98. Thank you Consumer Complaints, Thank you MyDala.
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            J
            jdoshi
            Aug 6, 2016
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            Address: Raigad, Maharashtra, 410210

            Without any notice, without my knowledge, there is a deduction of Rs 49 on my account of vodafone stating some stupid download from mydala with description DNLD-BIDDEAL_49-MYDALA. Doesn't make any sense. Vodafone isn't ready to take responsibility, this is clearly a fraud.

            I do not even know what the f this mydala is, this stupidity to fool people should be stopped immediately. Please refun my Rs. 49 on my vodafone number [protected]
            Mydala customer support has been notified about the posted complaint.
            Dear jdoshi,

            Greetings for the day!

            This is in reference to the comment, that you have posted on 6th August 2016 with a concern of balance deduction. At Mydala.com we take a pride in ensuring customer's satisfaction and to extend our support our team will reach you shortly

            Regards,
            Mydala Team
            Dear Sir,

            As per the telephonic conversation, the issue has been resolved. For more interesting deals you can browse Mydala website or you can download Mydala App from the app store of your Android or IOS operating smart phones.

            For further queries we as customer support are active from Monday to Saturday between 9:30 AM to 8:00 PM

            Regards,
            Mydala Team
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              D
              drmakhal
              from Mumbai, Maharashtra
              Jul 13, 2016
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              Address: Darjeeling, West Bengal, 734012
              Website: mydala.com and vodafone

              Sir,
              This is to inform you that i have never requested for mydala service which is provided from vodafone. I have noticed that my balance of rs 49 from vodafone no [protected] has been deducted on 12.07.2016 for mydala service. I don't know about the service and i don't require it. I have informed the matter to vodafone by mail. The vodafone don't give me any reply. Kindly arrange some way to deactivate the mydala service and refund my rs 49 as early as possible. Thanking you.
              Mydala customer support has been notified about the posted complaint.
              Dear Dr. Makhal,

              Please accept our sincere apologies for the inconvenience which you may have experienced with respect to the balance deduction.

              Our customer support team tried calling you multiple times. Since, there was no response, we have escalated your request to the respective team.

              for further support, we are always available from Monday to Saturday between 9.30 am and 08.00 pm @[protected] or you can mail us @ [protected]@mydala.com.

              Regards
              Mydala Team
              Hello!
              Thank you for choosing to access mydala powered deal,
              You have been charged Rs. 47
              Your balance is Rs. 465.43

              Please stop this
              Sir,
              This is to inform you that i have never requested for mydala service which is provided from vodafone. I have noticed that my balance of rs 49 from vodafone no. has been deducted on 04.09.2021 for mydala service. I don't know about the service and i don't require it. I have informed the matter to vodafone by mail. The vodafone don't give me any reply. Kindly arrange some way to deactivate the mydala service and refund my rs 49 as early as possible. Thanking you.
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                B
                bhawna.llb
                from Anandpur Sahib, Punjab
                Mar 15, 2016
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                Address: Chandigarh, Chandigarh, 160022
                Website: www.mydala.com

                It is unfortunate that despite detailed conversation about unauthorised charges levied multiple times in a month, mydala confirms to have refunded single amount of the charges.I have to go through the same harassment every month. Dont know why do they take customers so forgranted and take them for a ride. Despite my mention in the complaint of multiple deductions of Rs.45/-, there part of action and apologies could only drive them to refund only one Rs.45 /- payment. Disgusted with the kind of action of mydala reflecting their blatant attitude of taking customer for a ride. Dissatisfied with the resolution and shall initiate legal course of action.

                “As already informed and warned against charging any amount to my idea bill and despite full assurance from you for not repeating the same mistake again, I have to bear this disgusting experience o[censored]nauthorized charging of Rs. 45/- multiple times from my Idea bill. Despite bringing to your notice of sms intimating deduction of amount well in advance on the same day as it was received. This is height of loot i have seen in these times of fake companies and sham firms fooling innocent public by their treacherous ways. Considering your failure to observe diligence, i am constrained to approach Consumer Court with the audio recording of your representative and the mail from Gurpreet Bawa and other mydala representation for the sheer act o[censored]nauthorized levying of charges. This may please be treated as notice.Bhawna”
                Mydala customer support has been notified about the posted complaint.
                As already informed and warned against charging any amount to my idea bill and despite full assurance from you for not repeating the same mistake again, I have to bear this disgusting experience o[censored]nauthorized charging of Rs. 45/- multiple times from my Idea bill. Despite bringing to your notice of sms intimating deduction of amount well in advance on the same day as it was received. This is height of loot i have seen in these times of fake companies and sham firms fooling innocent public by their treacherous ways.Considering your failure to observe diligence, i am constrained to approach Consumer Court with the audio recording of your representative and the mail from Gurpreet Bawa and other mydala representation for the sheer act o[censored]nauthorized levying of charges. This may please be treated as notice.Bhawna
                Rohtash Bhardwaj's reply, May 2, 2017
                hlo bhawana
                as they are asking for the details of bank account and asking for the verification pin of google
                is it safe to disclose our verification pin ???
                can you give some suggestions asap
                or
                Greeting's Ms Bhawna,

                Apologies for the inconvenience caused.

                As per telecom this morning, we would like to confirm that issue has been resolved.

                Regards
                Mydala Team
                It is unfortunate that despite detailed conversation about unauthorised charges levied multiple times, mydala confirms to have refunded single amount of the charges. Dont know why do they take customers so forgranted and take them for a ride. Despite my mention in the complaint of multiple deductions of Rs.45/-, there part of action and apologies could only drive them to refund only one Rs.45 /- payment. Disgusted with the kind of action of mydala reflecting their blatant attitude of taking customer for a ride. Dissatisfied with the resolution and shall initiate my course of action.
                Greeting's Bhawna,

                As per our discussion, issue stands resolved and closed.

                Please acknowledge.

                Regards
                Mydala Team
                I acknowledge and appreciate the efforts of Avneet Jolly in resolving the issue and ensuring that all the charges levied are reversed and credited to my account. Thanks. The issue stands resolved. Regards.
                Greeting's Bhawna,

                As per update from you, issue stands resolved.

                Regards
                Mydala Team
                Yes, issue stands resolved. I appreciate the efforts of Avneet Jolly in resolving the matter at the earliest. Thanks.
                My money was deducted by mydala without my concent i didnt even clicked on anythin while surfing ...a window popped up and i recieved a message from my vodafone number that Rs.49 has been deducted ...how they can just deduct money like that isnt there any law for such crimes..i want my money back ...my number is [protected]
                My money was deducted twice by mydala without my consent i didn't even clicked on anything while surfing
                a window popped up and i received a message from my vodafone number that Rs.49 has been deducted ...how they can just deduct money like that isn't there any law for such crimes..i want my money back ...my number is [protected]
                Nitin Garg
                Dear Tom Sin,

                Please accept our sincere apologies for the inconvenience which you may have experienced with respect to the balance deduction.

                Our customer support team tried calling you multiple times. Since, there was no response, we have escalated your request to the respective team.

                for further support, we are always available from Monday to Saturday between 9.30 am and 08.00 pm @[protected] or you can mail us @ [protected]@mydala.com.

                Regards
                Mydala Team
                Tyson poulose's reply, Feb 19, 2017
                An amount of RS 29 was deducted twice from my balance(idea) by mydala. I didn't even click or open any link.I came to know about this only when I got the below message. Dear Customer,
                thank you for downloading mydala powered deal from MYDALA.
                You have been charged Rs. 29
                Your balance is Rs. 126.33.
                This is cheating from idea/mydala. I want the money to be refunded. Deducting balance from my account without my consent is a crime. Please do the needful to refund the money back to my account. My number is 8893343031
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                  T
                  Tony de Souza
                  from Morjim, Goa
                  Feb 28, 2016
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                  Address: 403004
                  Website: MyDala.com

                  I have been getting messages from Mydala that their services have been activated and a sum of Rs 45/- would be deducted, I have never authorised the same
                  I have also SMS to 155223 with a message to STOP, this has been sent several times without any effect
                  This is absoluterly criminal and iwant it stopped immediately
                  Mydala customer support has been notified about the posted complaint.
                  Dear Customer,

                  Greetings for the day!!

                  Please accept our sincere apologies for the inconvenience which you may have experienced with respect to the balance deduction.

                  At Mydala.com we take a pride in ensuring customer's satisfaction, and in order to extend our support we would request for your complete name, contact number & email id.

                  If you wish to reach us then please call our Customer Care division @[protected] or send us an email @

                  [protected]@mydala.com.
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                    Pamela Gracias
                    from Bengaluru, Karnataka
                    Feb 5, 2016
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                    Kindly stop my subscription to this deals. I did not ask to b subscribed to this but I just received a message from u saying so. This is fraud. Please stop this subscription at once. I had a SMS stop to 155223 but today the message reads type STOP for list of services. What a way to fool people. I can take this matter higher up if action is not taken at once.
                    Dear Customer,

                    Greetings for the day!!

                    Please accept our sincere apologies for the inconvenience which you may have experienced with respect to the balance deduction.

                    At Mydala.com we take a pride in ensuring customer's satisfaction, and in order to extend our support we would request for your complete name, contact details and email id.

                    If you wish to reach out to us then please call our Customer Care division @[protected] or send us an email @ [protected]@mydala.com.
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                      S
                      shailysahay.13
                      from Pune, Maharashtra
                      Jan 22, 2016
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                      Address: 411027
                      Website: www.mydala.com

                      I received a message from mydala, saying that MyDala deals has been activated and Rs. 75 charged. Also it has renewed the subscription by itself, despite my sending a request to STOP it. This is unacceptable. Pls let me know the process to get a refund and stop this service.
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                        A
                        Ankur Bisht
                        from Dehra Dun, Uttarakhand
                        Jan 5, 2016
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                        Resolved

                        Address: New Delhi, Delhi, 110017
                        Website: www.mydala.com

                        I got a message from Mydala that the request is processed and 75 Rs is deducted without my consent. Idea customer care also says i clicked on subscription link when i did not. I have already spoke to idea on 12345 and its of no use. They are not accepting the cheat. Mydala customer care also says the same thing. Its clear cheating by Idea and My dala. Request you to blacklist Mydala and ask idea to refund 75 rs. My number is :[protected]
                        Mar 1, 2016
                        Complaint marked as Resolved 
                        Idea refunded the money but on the grounds that, since i am a genuine customer, hence they are refunding, else they would not have done so. First they are cheaters and then call us as cheaters.
                        Jan 05, 2016
                        Updated by Ankur Bisht
                        Number is :- [protected]

                        Dear Customer,

                        We regret the inconvenience caused. Please share your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

                        Thanks & Regards,
                        Customer Care, Idea Cellular
                        I have already contacted you but no help was provided from your side. Number is already stated
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                          L
                          lump
                          from Delhi, Delhi
                          Jan 3, 2016
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110059
                          Website: www.mydala.com

                          While searching for some useful site on google i don't know how this site has opened up and i got a msg from their side of subscription of mydala deals which is of no use for me. from past 2 months i hv to bear these unwanted charges. i want to unsubsribe it as soon as possible
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 19, 2016
                          Mydala Customer Care's response
                          Dear Customer, Greetings for the day!! Please accept our sincere apologies for the inconvenience which you may have experienced with respect to the balance deduction. At Mydala.com we take a pride in ensuring customer's satisfaction, and in order to extend our support we would request for your complete name, contact details and email id. If you wish to reach out to us then please call our Customer Care division @[protected] or send us an email @ [protected]@mydala.com.
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                            Prachi Shakya
                            from Delhi, Delhi
                            Nov 15, 2015
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                            Address: 450001
                            Website: m.mydala.com

                            I recharged my idea account with rs 40 and I got rs32 as talk time .After 2.5 hours I received this message-"Dear user, Your deals pack service is active now, visit m.mydala.com to enjoy your free deals. In case of any query call at[protected]. Enjoy the service." Even when I never visited this site called mydala and never received any msg nor replied to any msgs from any company or website. They deducted rs 30 without my permission then asked to deactivate the service by sending msg to 155223 .I deactivated the service but ehat about my 30 rs. This is absolutely a crime you people are stealing my money how you claim to be worthy to run any company.
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                              kunnu12
                              from Mumbai, Maharashtra
                              Jun 12, 2015
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                              Resolved

                              Address: Mumbai City, Maharashtra

                              My mobile no is [protected], Mydala have deducted my nearly 300 rs, when I lodged a complain against it, they told me that they will return my 157 rs within 15 working days, but still now no refund has been given by them to me.do the needful action.
                              Complaint marked as Resolved 
                              I continuously emaild mydala regarding refund, I called them, they have already assured me that they will refund it as a good will,
                              Thanks mydala
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                                uttamjain
                                from Mumbai, Maharashtra
                                May 28, 2015
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                                Address: Mumbai City, Maharashtra

                                rs 30 has deducted form my Vodafone talk time and a voucher code has been provided to me but the same found invalid at the time of booking from pvr cinemas. after having a talked with executive around 5.10 pm dated 27.5.15 they asked me for the screenshot and asked to mail the same to [protected]@mydala.com but the same has not been sent due to insufficient space in the mail box of mydala.com this is unexpected from the end of mydala..they do not have sufficient space.. being in the service sector such type of service is unexpected. i just want cashback of rs 30 in my prepaid account of Vodafone.
                                issue has been resoved
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                                  GJagadeesh
                                  from Hyderabad, Telangana
                                  Apr 19, 2015
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                                  Address: New Delhi, Delhi

                                  My mobile number is [protected] My alternate no. [protected] In [protected], while dialing*111# for checking net balance, I went to check the first option and without my consent 40 Rs. Has been deducted by mydala.com stating that voucher has been processed for 40Rs. Cappucinno which will be given free if I purchase any beverage. The date of expiry of voucher is 24 April 15. So I decided to visit a outlet which is 8 kms far away from my home. The outlet address is H1B Ground Floor Main Market Kalkaji, Newdelhi-110019. Phone-[protected].When I visited the outlet and shown the voucher to Sales girl. She said that the voucher had been already used. When I called for[protected], Café Coffee Day IVPS says that Sunday is holiday. With no option leftover, I paid 242Rs. and had Darjeeling Tea, and Strawberry Shake vide bill no, 658 dated 19/4/15 at time 18:03:31 hrs.. As I had not used the voucher, the problem lays with Vodafone Cellular, My dala.com, Coffee Café Day. Vodafone Cellular to be blamed for adding Mydala. Com My dala.com to be blamed for presenting a invalid voucher without my consent. Coffee Café Day for stating that voucher is invalid. Cheap attitude of organization for looting a mere amount of Rs. 40/- do work and earn. don't cheat and earn
                                  Dear Customer,

                                  Greetings for the day!!

                                  Please accept our sincere apologies for the inconvenience which you may have experienced with respect to the balance deduction.

                                  At Mydala.com we take a pride in ensuring customer's satisfaction, and in order to extend our support, our customer support executives will reach you shortly.

                                  And for further support, we are always available from Monday to Saturday between 9.30 am and 10.00 pm @[protected] or you can mail us @ [protected]@mydala.com
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                                    Lalji Jambukiya
                                    from Mumbai, Maharashtra
                                    Apr 18, 2015
                                    Resolved
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                                    Resolved

                                    MYDALA - Deducted Rs. 99 from my Vodafone number without my confirmation Hi, On 16 April 2015 I was browsing internet on my touch screen phone. On the top of the page there was an advertisement about some i pad package. While browsing the news on the page mistakenly the advertisement bar got touched and it deducted Rs. 99 from my phone without my confirmation. This is totally forced theft. I am not interested in such stupid plans and I want my money back.The voucher number I got for this fraud deal is MYDALA221285. It is forced voucher that is provided after looting my money. You cannot deduct from someone account their money without the confirmation. It seems to me like that reading news also on the phone is a big sin for the middle class people. I want my money back as well as this company should be blacklisted. Thanks . This type msg come into m mobile. Dear Customer, your voucher no for WIN Apple 16GB iPad with Retina Display and Wi-Fi Bid Deal for Rs 99 is MYDALA221285. Your total bids purchased so far are 99.You either win or get 100% money back in points. Total vouchers valid till[protected] are 99. Call at[protected] for more details. Enjoy the deal!
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Feb 19, 2016
                                    Mydala Customer Care's response
                                    Dear Customer, Greetings for the day!! Please accept our sincere apologies for the inconvenience which you may have experienced with respect to the balance deduction. At Mydala.com we take a pride in ensuring customer's satisfaction, and in order to extend our support we would request for your complete name, contact details and email id. If you wish to reach out to us then please call our Customer Care division @[protected] or send us an email @ [protected]@mydala.com.
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                                      shovanjana
                                      from Pune, Maharashtra
                                      Apr 14, 2015
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                                      Address: Kutch, Gujarat

                                      While browsing Internet in my mobile (Nos.-[protected] and [protected]), this MYDALA.com website has deducted Rs.198 (Rs. 99 twice)once from [protected] and twice from [protected](latest 14th April, total Rs. 596) by deliberately opening website page without my consent or permission even while pop-ups were blocked in my browser. I want my money back to my mobile phone account and not in "MYDALA" account and nor any of their deals.
                                      Apr 17, 2015
                                      Updated by shovanjana
                                      Mydala Executive Mr. Abhishek Kumar contacted me and promised to refund an amount of Rs. 545 (which is less than Rs.594 what was deducted) to my phone accounts within 10 days and also promised not to generate such pop-ups in my mobiles' web browser.
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                                        Javeduser
                                        Apr 12, 2015
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                                        Address: Pune, Maharashtra

                                        I got a message from mydala stating your voucher no for win google Nexus 5 BID Deal for Rs 99 is MYDALA ***** you total bids purchased so far are 99. You either win or get 100% mondy back in points. I have not heard of mydala, I don't have account with them, I never gave consent to mydala or vodafone but they have charged me 99 rupeess twice on 10th April. There are 100's of cases out there an no action this a BIG scam. I have to skip my two time meal to make of for this money. I need my money back email : [protected]@gmail.com
                                        got a reply from mydala
                                        Dear Mr. Khan
                                        We really apologize for the inconvenience caused to you.
                                        We deeply value your relationship with mydala and are committed to provide you the highest level of service simply because our customers deserve the very best. We would like to inform you we do not have any such systems in which the balance gets depleted without customer’s consent. However, customer’s satisfaction is our first priority, so as a goodwill gesture we are refunding Rs.99 /- against the balance deduction on your Vodafone number (9823******) and the same will be done maximum within 10-15 working days, but we will try to get it done as soon as possible.
                                        Regards

                                        deduction of rs 39

                                        mydala has deducted rs 39 from my account I want it back...i doe not wnt to participate in any compition...I just need my money back...
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