Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
Mydala
Mydala.com
Customer satisfaction rating: 22%
Submit a Complaint
122
COMPLAINTS
ADVERTISEMENT

Mydala Customer Care

TwitterFacebookLinkedInYoutube
Address
Building No. 40 ,Okhla Phase 3 Industrial Area
New Delhi
New Delhi District
Delhi
India - 110020

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
13
down
13

Additional info
Submit a Complaint
Customer satisfaction rating
22%
Complaints
122
Pending
0
Resolved
26
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 09:00 am - 09:00 pm
Tue 09:00 am - 09:00 pm
Wed 09:00 am - 09:00 pm
Thu 09:00 am - 09:00 pm
Fri 09:00 am - 09:00 pm
Sat 09:00 am - 09:00 pm
Sun Closed

Mydala related photos (34)

Complaints with pictures are more trusted and informative   

Mydala Photos

Mydala Complaints & Reviews

Sort by:
Report
Copy

rs 30 has deducted form my Vodafone talk time and a voucher code has been provided to me but the same found invalid at the time of booking from pvr cinemas. after having a talked with executive around 5.10 pm dated 27.5.15 they asked me for the screenshot and asked to mail the same to [protected]@mydala.com but the same has not been sent due to insufficient space in the mail box of mydala.com this is unexpected from the end of mydala..they do not have sufficient space.. being in the service sector such type of service is unexpected. i just want cashback of rs 30 in my prepaid account of Vodafone.
Add a comment
Helpful
Share

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Report
    Copy

    My mobile number is [protected] My alternate no. [protected] In [protected], while dialing*111# for checking net balance, I went to check the first option and without my consent 40 Rs. Has been deducted by mydala.com stating that voucher has been processed for 40Rs. Cappucinno which will be given free if I purchase any beverage. The date of expiry of voucher is 24 April 15. So I decided to visit a outlet which is 8 kms far away from my home. The outlet address is H1B Ground Floor Main Market Kalkaji, Newdelhi-110019. Phone-[protected].When I visited the outlet and shown the voucher to Sales girl. She said that the voucher had been already used. When I called for[protected], Café Coffee Day IVPS says that Sunday is holiday. With no option leftover, I paid 242Rs. and had Darjeeling Tea, and Strawberry Shake vide bill no, 658 dated 19/4/15 at time 18:03:31 hrs.. As I had not used the voucher, the problem lays with Vodafone Cellular, My dala.com, Coffee Café Day. Vodafone Cellular to be blamed for adding Mydala. Com My dala.com to be blamed for presenting a invalid voucher without my consent. Coffee Café Day for stating that voucher is invalid. Cheap attitude of organization for looting a mere amount of Rs. 40/- do work and earn. don't cheat and earn
    Dear Customer,

    Greetings for the day!!

    Please accept our sincere apologies for the inconvenience which you may have experienced with respect to the balance deduction.

    At Mydala.com we take a pride in ensuring customer's satisfaction, and in order to extend our support, our customer support executives will reach you shortly.

    And for further support, we are always available from Monday to Saturday between 9.30 am and 10.00 pm @[protected] or you can mail us @ [protected]@mydala.com
    Add a comment
    Helpful
    Share

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      Report
      Copy

      [Resolved]

      MYDALA - Deducted Rs. 99 from my Vodafone number without my confirmation Hi, On 16 April 2015 I was browsing internet on my touch screen phone. On the top of the page there was an advertisement about some i pad package. While browsing the news on the page mistakenly the advertisement bar got touched and it deducted Rs. 99 from my phone without my confirmation. This is totally forced theft. I am not interested in such stupid plans and I want my money back.The voucher number I got for this fraud deal is MYDALA221285. It is forced voucher that is provided after looting my money. You cannot deduct from someone account their money without the confirmation. It seems to me like that reading news also on the phone is a big sin for the middle class people. I want my money back as well as this company should be blacklisted. Thanks . This type msg come into m mobile. Dear Customer, your voucher no for WIN Apple 16GB iPad with Retina Display and Wi-Fi Bid Deal for Rs 99 is MYDALA221285. Your total bids purchased so far are 99.You either win or get 100% money back in points. Total vouchers valid till[protected] are 99. Call at[protected] for more details. Enjoy the deal!
      Complaint marked as Resolved 
      Verified Support
      Feb 19, 2016
      Mydala Customer Care's response
      Dear Customer, Greetings for the day!! Please accept our sincere apologies for the inconvenience which you may have experienced with respect to the balance deduction. At Mydala.com we take a pride in ensuring customer's satisfaction, and in order to extend our support we would request for your complete name, contact details and email id. If you wish to reach out to us then please call our Customer Care division @[protected] or send us an email @ [protected]@mydala.com.
      Add a comment
      Helpful
      Share

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        Report
        Copy

        While browsing Internet in my mobile (Nos.-[protected] and [protected]), this MYDALA.com website has deducted Rs.198 (Rs. 99 twice)once from [protected] and twice from [protected](latest 14th April, total Rs. 596) by deliberately opening website page without my consent or permission even while pop-ups were blocked in my browser. I want my money back to my mobile phone account and not in "MYDALA" account and nor any of their deals.
        Apr 17, 2015
        Updated by shovanjana
        Mydala Executive Mr. Abhishek Kumar contacted me and promised to refund an amount of Rs. 545 (which is less than Rs.594 what was deducted) to my phone accounts within 10 days and also promised not to generate such pop-ups in my mobiles' web browser.
        Add a comment
        Helpful
        Share

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          I got a message from mydala stating your voucher no for win google Nexus 5 BID Deal for Rs 99 is MYDALA ***** you total bids...
          Helpful
          Share
          Report
          Copy

          kyun tumhare papa ji ka raaj chal raha hai jo mere account se without my permission balance kaat liya...iske pahle bhi mere another no. pe bhi aisa hi hua tha aur is baar bhi...saalo chor company chalate ho kya.haa agar balence kaat bhi liyta hai to apas call to karo ke bhai aapki ye serce active ki gayi hai. my no. is +91-[protected] airtel

          Mydala — Deducted money without consent

          i got a message from Mydala - Dear customer, your value pack is active for 30 days. When i checked my balance i saw that 100rs has been deducted from my balance.

          Add a comment
          Helpful
          Share

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            Report
            Copy

            [Resolved]

            Vodafone has collebrated with mydala.com to fool people. every now and then I received message that I won mydala coupan and rs 99 deducted from my account. anybody please take action against them .. mydala is looting people with telecom operator company like Vodafone. anybody please help to stop this scam
            Jun 9, 2020
            Complaint marked as Resolved 
            They refunded the amount
            Add a comment
            Helpful
            Share

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              Report
              Copy

              Vodafone Fraud in Data plan Hi Friends, Vodafone has charged me Rs 188.00/- for downloading d2c_mydala_89 along with d2c_mydala_99 for Feb'2015 bill cycle and Rs.99 for the same mydala, Mar'2015. Earlier vodafone charged Rs.70/extra for mobil_art_value_pack in October'2014 bill cycle. So in all they have charged me Rs 258/- for downloading a stuff which I had never downloaded. When I called their Customer Forum for explanation they had no proper explanation. If you came over the same kind of issue with vodafone, Please kindly forward your compliant as soft copy with your bill to the provided mail id below. mail id: thesingu.[protected]@gmail.com City: Chennai
              Dear Customer,

              Greetings for the day!!

              Please accept our sincere apologies for the inconvenience which you may have experienced with respect to the balance deduction.

              At Mydala.com we take a pride in ensuring customer's satisfaction, and in order to extend our support we would request for your complete name, contact details and email id.

              If you wish to reach out to us then please call our Customer Care division @[protected] or send us an email @ [protected]@mydala.com.
              Add a comment
              Helpful
              Share

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                Report
                Copy

                Dear Customer, your voucher no for WIN SaOn 6tmsung Galaxy Note 4 Bid Deal for Rs 99 is [protected]. Your total bids purchased so far are 99.You either win or get 100% money back in points. Total vouchers valid till[protected] are 99.Call at[protected] for more details. Enjoy the deal!
                This is the message that i got all of a sudden on 6th march, 2015. I have never even heard of Mydala, sheldom do i visit any online shopping site. I m irritated as Mydala deducted Rs. 99 twice on the same day within a minute, total amounting to Rs. 198 from my Vodafone service provider. I have sent a message to Mydala but they havent replied. This is the second time they have deducted money like this. As i see, many people have been harassed the same way. Kindly register a complaint and help returning the amount on my mobile balance.
                two deductions of Rs. 99
                two deductions of Rs. 99
                Dear Customer,

                Greetings for the day!!

                Please accept our sincere apologies for the inconvenience which you may have experienced with respect to the balance deduction.

                At Mydala.com we take a pride in ensuring customer's satisfaction, and in order to extend our support we would request for your complete name, contact details and email id.

                If you wish to reach out to us then please call our Customer Care division @[protected] or send us an email @ [protected]@mydala.com.

                99 rupees deducted from my vodaphone number without my acknowledgement

                Like many other people i was browsing internet and I suddenly get a message saying thanks for opting mydala...what is vodaphone doing...please take action this is rubbish.
                Add a comment
                Helpful
                Share

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  Report
                  Copy

                  Is this mydala company is a group of theives ? Yes I must call them thieves because only thieves will take the money from people without there permission. How can these guys cant deduct the balance from my account without even informing me or without my permission. As on date 28/02/2015 at time 12:36 pm. I have received the message that rs 50 is deducted from your account due to some voucher or whatever. Who told them to deduct the balance ? or enter my name in there fake voucher ? And HOW CAN VODAFONE ALLOW THEM TO DEDUCT THE BALANCE Worst part is the time they deduct the balance from my account when there is only Rs. 50 balance is available. Due to this I wont even make my important business phone call at that moment to one of my client from that deal i can earn Rs.1, 00, 000/- and due to won't able to communicate with my client the order has been passed away to one of my competitor in local market. Due to this I have face & suffered the loss of rs 1, 00, 000/- By this loss i gone into depression and it affect my health as well and my family suffered, i loss my mental piece and all this happen due to balance deducted by these mydala thieves. Yes, I had face a loss of money And the mydala company is only responsible for my loss. So now they must have to pay me the money that I have loss as an compensation money. I also wanna file a court case or take some legal action against this mydala company. the unwanted voucher no. they send me is [protected] My vodafone no. Is [protected] (from which the balance id deducted) My name is Amrinder singh 
                  deducted balance from vodafone prepaid no,
                  Add a comment
                  Helpful
                  Share

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    Report
                    Copy

                    MyDala offer me VLCC voucher of Rs. 500 by paying just 49 Rs. I placed an order on 30-Jan-15 by paying 49 Rs. but till date I didn't receive any order. I think this website MyDala.com is fake and just earn money from the customers by showing such offers. Strong action should be taken against them.
                    Add a comment
                    Helpful
                    Share

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      Report
                      Copy

                      [Resolved]

                      MYDALA deducted 50 RS from my Vodafone account last month, my vodaphone balance reduced by Rs50, when I called Vodaphone care, they have told me that I must have clicked on MYDALA, but I have never clicked on MYDALA and they did not even asked once before deducted the 50 rs from my account...I never heard about mydala..now again on 1st January they again deducted 49 Rs from my Aircel account from same handset... What going on I never heared about this fraud company and don't want any of their services I NEED MY MONEY BACK PLEASE AND REQUESTING YOU PLEASE DEACTIVATE This services otherwise every month mydala people will take out my money...
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Dear Customer,

                      Greetings for the day!!

                      Please accept our sincere apologies for the inconvenience which you may have experienced with respect to the balance deduction.

                      At Mydala.com we take a pride in ensuring customer's satisfaction, and in order to extend our support we would request for your complete name, contact details and email id.

                      If you wish to reach out to us then please call our Customer Care division @[protected] or send us an email @ [protected]@mydala.com.
                      Add a comment
                      Helpful
                      Share

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        Mydala is deducted amount from my vodafone mobile without my permission.. They are fraud they deduct Rs 99 from my mobile...
                        Helpful
                        Share
                        Report
                        Copy

                        [Resolved]

                        hi my name is nishant bansal and i was charged 100inr for no reasons. i made sevral complaints and spoke with many agents including a supervisor/Gurpreet with False and fake promises that i will get the refund back shortly. However, it been more then a month now and i sm still chasnig it. it costed me 200rupees already just to get this fix but now Gurpreet started ignoring emails as i cant call them anymore as it costed me a fortune already. it seems to be con and fake company. looking forward to hear shortly. thanks nishant bansal
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Add a comment
                        Helpful
                        Share

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          Report
                          Copy

                          [Resolved]

                          I accidentally clicked on www.mydala.com on my mobile browser. After that I got a message from www.mydala.com : "Dear Customer, your voucher no for 6D/5N Couple Holiday Package to Thailand Big Deal for Rs 99 is [protected]. your total bids purchased so far are 99. You either win or get 100% money back in points. Total vouchers valid till[protected] are 99. Call at[protected] for more details. Enjoy the deal ! " I do not want this deal. My Mobile No. is [protected]. Please refund my balance into the same mobile no
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Add a comment
                          Helpful
                          Share

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            Today 7.12.14 I opened IE 11 from my Lumia 730. Something there asked for my location. I clicked on 'no'. Then at the url...
                            Helpful
                            Share
                            on 5th Dec 2014, I was searching some website through google and during downloading unknowingly I have touched mydala link....
                            Helpful
                            Share
                            Report
                            Copy

                            [Resolved]

                            I received message that some services has been started by mydala.com on my vodafone number for which they have deducted Rs 99 falsely without even asking or taking my consent, i never opted for such kind of any services and i never had clicked on such type of content. I want my money back you cant take the money from consumers by cheating them in this way. I dont want any kind of services from my dala or any packages for the same i just want my money back
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Add a comment
                            Helpful
                            Share

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              Report
                              Copy

                              [Resolved]

                              MYDALA 99 Rs deducted from my Vodafone account On 30 Oct, my vodaphone balance reduced by Rs 99, when I called Vodaphone care on 31 Oct, they have told me that I must have clicked on MYDALA, but I have never clicked on MYDALA and they did not even asked once before deducted the 99 rs from my account. How can I get my money back?
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Add a comment
                              Helpful
                              Share

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                I didn't visit mydala website or click any coupons but 25 rupees is deducted from my account on september 13. I asked my vodafone...
                                Helpful
                                Share
                                ADVERTISEMENT