| Address: Jaipur, Rajasthan |
I was completely cheated by the website MyDala and the restaurant owner.
http://www.mydala.com/jaipur/restaurants-cafe/deals/V2-Fine-Dining-Restaurant-
Under the deal terms it was earlier mentioned as 1 voucher valid for 2 people. After my issue MyDala corrected it to 1 voucher for 1 people in the website. I have emails and screenshots of past information. (attached)
I purchased 1 coupon for me and I gifted 2 coupons to other. Finally instead of 6 in all, only 5 o[censored]s went to the restaurant. While placing order we faced many issues. There was no any FOOD MENU for this deal, there was limited choice over placing item order, no mocktail choice (which they bring at end and taste likes Colgate Plax, and remember you have no second option). Sizzlers are actually incomplete sizzler without complete recipe. By seeing the quality of initial order of the guy not took single item, so we placed separately Paneer Tikka for one person. Then waiter told us that for leftover you will be charged separately, so instead of few bad taste dishes, we had to complete them completely. Now comes the billing time, when no one came with the bill, I went to the counter, they told me 850rs, then he corrected it to 1082. I asked, how? he said 190*5=950 +132 for paneer tikka.
I said it should be 190*3. Then he connected me to owner. he also not agreed. So due to the tricky deal by OWNER, I lost extra Rs380 and that also in cheated manner. Next day I contact MyDala and told them that you are showing wrong deal in your website, they tried to help, but in SMART A** way. They tried to put matter on V2. And offered me 190rs food at the same bad restaurant. I not agreed, then they gave me 49rs deal for free (my loss was 380) and I need to spend another 700rs by visiting that place, I not accepted that. For me both are responsible for this cheating, 1 was cheating(V2) and other was promoting cheat (MyDala.com). What a bad experience. Never visit V2 and be careful in buying deals from such website which cannot protect their customer.
V2 restaurant was completely empty, there was just single customer other than us. I got the reason now why so. they don't value customers.
Aug 14, 2020
Complaint marked as Resolved 
http://www.mydala.com/allindia/bid-deals-contest-deals/deals/mydala-Lucky-Draw-O...⇄
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Travel in Style! Pay Rs. 49 and get a chance to win American Tourister Luggage Bag worth Rs. 5750. You either win or we refund 100% of your money to shop at mydala.
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R
49
VALUE
R5750
DISCOUNT
99%
SAVE
R5701
173 Bought
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Highlights
Voucher entitles you to win American Tourister Luggage Bag - Oxford
Click here for Specifications
You either win or you get your money back to shop at mydala
Multiple vouchers can be bought to increase your chances to win
Deal Terms
1 lucky buyer will be chosen electronically through a randomized program conducted by mydala, whose decisions are final and binding for this offer
The remaining participants will get 100% cashback of 490 mydala points equal to Rs 49 per voucher into their account
mydala will notify the winner by email and sms on their registered email and mobile number about having won the voucher.The winners are not entitled to any other promotional discount or cash back
Users cannot use existing points or Cash on Delivery to purchase the deal
Click here for more T&C
The Deal
Grab this amazing opportunity to win American Tourister Luggage Bag worth Rs 5750 by just paying Rs 49. Yes you heard it right! Pay only Rs 49 for American Tourister Luggage Bag. This is not the end because in case if you do not win we refund 100% of your money.
So hustle up and seize this mind-boggling opportunity & nominate yourself as many times as possible in order to increase your chance of winning.
*This is a promotional contest brought to you by mydala and is not sponsored by any other party.
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Deal highlights
Voucher entitles you to win American Tourister Luggage Bag - Oxford
Click here for Specifications
You either win or you get your money back to shop at mydala
Multiple vouchers can be bought to increase your chances to win
Special instruction
1 lucky buyer will be chosen electronically through a randomized program conducted by mydala, whose decisions are final and binding for this offer
The remaining participants will get 100% cashback of 490 mydala points equal to Rs 49 per voucher into their account
mydala will notify the winner by email and sms on their registered email and mobile number about having won the voucher.The winners are not entitled to any other promotional discount or cash back
Users cannot use existing points or Cash on Delivery to purchase the deal
Click here for more T&C
How to use:
Show the SMS that your received from mydala to the merchant or take a print out, if carrying printout is mandatory as per offer terms
Present your mydala voucher before using the services to avoid confusion
Carry some valid identification (driving licence, passport copy, voter ID or PAN card along with your voucher), it always helps
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Your experience matters to us:
Please try to redeem the voucher before the last week of the deal expiry date.
In case of any issues, please inform us before availing the services for timely & better customer experience.
Call to fix a prior appointment with the merchant, after buying the voucher
And you can always call our customer care at[protected]
9 am - 11 pm Mon to Sat, 10 am - 6 pm Sunday
or email [protected]@mydala.com