[Resolved] Mydala — Vodafone Fraud - MYDALA | |||
Vodafone Fraud in Data plan Hi Friends, Vodafone has charged me Rs 188.00/- for downloading d2c_mydala_89 along with d2c_mydala_99 for Feb'2015 bill cycle and Rs.99 for the same mydala, Mar'2015. Earlier vodafone charged Rs.70/extra for mobil_art_value_pack in October'2014 bill cycle. So in all they have charged me Rs 258/- for downloading a stuff which I had never downloaded. When I called their Customer Forum for explanation they had no proper explanation. If you came over the same kind of issue with vodafone, Please kindly forward your compliant as soft copy with your bill to the provided mail id below. mail id: thesingu.[protected]@gmail.com City: Chennai Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved | |||
1 Comment | |||
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Greetings for the day!!
Please accept our sincere apologies for the inconvenience which you may have experienced with respect to the balance deduction.
At Mydala.com we take a pride in ensuring customer's satisfaction, and in order to extend our support we would request for your complete name, contact details and email id.
If you wish to reach out to us then please call our Customer Care division @[protected] or send us an email @ [protected]@mydala.com.