Myflowerapp — Cake not delivered and not providing the refund

Website:

www.myflowerapp.com/?gclid=CjwKCAjwy7CKBhBMEiwA0Eb7arkH4td4lojXDdXboDLAd3uU1jYBx6WHgYl-9lTNykzqtT8wB8WuEBoCkW4QAvD_BwE

It's a fraud website. I ordered a cake for the Pincode 848302, it was told on the website that they will deliver the cake to this pin code so I made the order and paid them through google pay. The order was made more than a week ago on 15th September 2021 and it had to get delivered on 23rd September 2021.
A day before I decided to cancel the order because of the quality issues I have heard about the cakes but then they assured me that there won't a problem. Now on 23rd when I ask them why it's not confirmed, they tell me that it's not possible to deliver it to this location and they will refund the amount in the wallet which is going to be of no use to me as I don't want to order again from such a forgery website which is not reliable and they are trying to cheat the customer and even the customer service doesn't know how to talk to the customer.
Complete waste of time and money.
This site should be banned.
Making fools of their customers.