Myflowerapp — I ordered rakhi and gift through them at a premium price but they neither delivered not responding. Though took money online

Address: Bathinda, Punjab, 151004

I ordered rakhi and cake for my nephew through Myflowerapp.com and my order number is[protected]. Though the expected delivery was today as they had charged a premium price for that. But neither they are responding on calls and nor they are delivering. Please help. I'm constantly calling them and messaging them but they are reading my messages but just not responding.
Their number is [protected] This is their Bhathinda number. Please help.