Myflowerapp — When will I get my cake order

I had ordered a cake for my best friend who lives in another city. The order never got delivered and I paid 595 rs. for the cake. There’s no customer service number. I tried chatting with them/ wrote them several mails but no response on email but in chat window they are sending reply like I m checking, our team is working on that they will inform you once your order gets confirm but order never gets confirm. I was so excited to send him a cake but they disappointed me. When I asked for refund, they responded there’s no refund policy. This company is absolutely fraudulent and DO NOT PLACE ANY ORDERS with them. You can cheat how much ever you want, but you know the Karma has beautiful ways of teaching you! Good luck running your fraudulent business!